Missing Link

Female* Recovery Navigator (BSW Service)

The closing date is 12 September 2025

Job summary

As a Recovery Navigator, you will work with colleagues from primary and secondary mental health services, social care, and other statutory and voluntary sector agencies to deliver community-based services. You will support the development of new ways of integrated working and play a key role in ensuring wrap-around support for service users. You will work within a recovery model to achieve a service users identified goals, in a responsive, trauma-informed, person-centred way. You will support service users to build confidence, and maintain hop and optimism for the individual with high aspirations for recovery.

Main duties of the job

  • Work as part of an integrative partnership to provide a joined-up offer to individuals accessing the service
  • You will liaise with colleagues and build a strong working partnership with other agencies such as GPs, Health and Social Care, other Voluntary and Community Services to coordinate referrals, to take initiative to share learning new ideas and trends, and deliver the service users support package
  • Attend and contribute in a positive and proactive way to daily handovers and Multi Disciplinary Discussions
  • Work with individuals through trusting relationships to collaboratively develop and review person centred support plans that focus on their goals and hopes, using DIALOG+ support tool and evidence-based interventions
  • Working alongside AWP, PCLS, and other professionals to identify appropriate pathways of support to achieve these using Your team, Your conversation, Your Plan assessments and other self-management tools

About us

The Mental Health and Wellbeing Partnership, is a partnership of voluntary organisations in BSW including Second Step, Alabare, Missing Link and Nilaari. Our complimentary skills, knowledge, experience and community connections will ensure the development and delivery of excellent, accessible, person centred and integrated mental health services which are best placed to serve the diverse needs of communities in BaNES Swindon and Wiltshire.

Details

Date posted

02 September 2025

Pay scheme

Other

Salary

£26,056 to £28,204 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0089-25-0007

Job locations

Missing Link

Queens Avenue

Bristol

BS8 1SB


NHS House

BATH

BA1 3QE


Job description

Job responsibilities

  • Work as part of an integrative partnership to provide a joined-up offer to individuals accessing the service
  • You will liaise with colleagues and build a strong working partnership with other agencies such as GPs, Health and Social Care, other Voluntary and Community Services to coordinate referrals, to take initiative to share learning new ideas and trends, and deliver the service users support package
  • Attend and contribute in a positive and proactive way to daily handovers and Multi Disciplinary Discussions
  • Work with individuals through trusting relationships to collaboratively develop and review person centred support plans that focus on their goals and hopes, using DIALOG+ support tool and evidence-based interventions
  • Working alongside AWP, PCLS, and other professionals to identify appropriate pathways of support to achieve these using Your team, Your conversation, Your Plan assessments and other self-management tools

Job description

Job responsibilities

  • Work as part of an integrative partnership to provide a joined-up offer to individuals accessing the service
  • You will liaise with colleagues and build a strong working partnership with other agencies such as GPs, Health and Social Care, other Voluntary and Community Services to coordinate referrals, to take initiative to share learning new ideas and trends, and deliver the service users support package
  • Attend and contribute in a positive and proactive way to daily handovers and Multi Disciplinary Discussions
  • Work with individuals through trusting relationships to collaboratively develop and review person centred support plans that focus on their goals and hopes, using DIALOG+ support tool and evidence-based interventions
  • Working alongside AWP, PCLS, and other professionals to identify appropriate pathways of support to achieve these using Your team, Your conversation, Your Plan assessments and other self-management tools

Person Specification

Experience

Essential

  • Experience working with people with mental health needs, or people with complex needs Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions) Proven experience of working with victims of domestic abuse and sexual violence Proven experience of carrying out needs and/or risk assessments and the support planning process Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Experience of mental health issues and/or services, either as a user, carer or supporter. Experience of delivering women only services

Qualifications

Essential

  • Numeracy and literacy to GCSE level/NVQ 2 or equivalent IT skills including ability to produce various documents in Word, and use of email and internet.

Desirable

  • A recognised qualification in a relevant field (for example DipSW, RMN, CPN) Psychologically informed practice

Knowledge and skills

Essential

  • Proven knowledge of support needs of people with mental health needs. Proven knowledge of equal opportunities issues Proven knowledge of health and safety issues, especially those relevant to mental health Proven knowledge of safeguarding policies and procedures relating to adults and children and young people Knowledge and understanding of the particular needs of working with vulnerable women Commitment to diversity and equal opportunities at work Work with a Recovery focused approach Commitment to service user participation and involvement Commitment to continued personal development An understanding and commitment to meeting the needs of vulnerable women

Desirable

  • A current, full driving licence and access to appropriate motorised vehicular transport (such as a car, moped or motorbike). Proven knowledge of welfare benefits Proven knowledge of the social care sector Knowledge of working with people with drug and alcohol, learning disabilities or complex needs
Person Specification

Experience

Essential

  • Experience working with people with mental health needs, or people with complex needs Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions) Proven experience of working with victims of domestic abuse and sexual violence Proven experience of carrying out needs and/or risk assessments and the support planning process Experience of working with a number of individuals with competing needs and priorities

Desirable

  • Experience of mental health issues and/or services, either as a user, carer or supporter. Experience of delivering women only services

Qualifications

Essential

  • Numeracy and literacy to GCSE level/NVQ 2 or equivalent IT skills including ability to produce various documents in Word, and use of email and internet.

Desirable

  • A recognised qualification in a relevant field (for example DipSW, RMN, CPN) Psychologically informed practice

Knowledge and skills

Essential

  • Proven knowledge of support needs of people with mental health needs. Proven knowledge of equal opportunities issues Proven knowledge of health and safety issues, especially those relevant to mental health Proven knowledge of safeguarding policies and procedures relating to adults and children and young people Knowledge and understanding of the particular needs of working with vulnerable women Commitment to diversity and equal opportunities at work Work with a Recovery focused approach Commitment to service user participation and involvement Commitment to continued personal development An understanding and commitment to meeting the needs of vulnerable women

Desirable

  • A current, full driving licence and access to appropriate motorised vehicular transport (such as a car, moped or motorbike). Proven knowledge of welfare benefits Proven knowledge of the social care sector Knowledge of working with people with drug and alcohol, learning disabilities or complex needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Missing Link

Address

Missing Link

Queens Avenue

Bristol

BS8 1SB


Employer's website

https://missinglinkhousing.co.uk/ (Opens in a new tab)

Employer details

Employer name

Missing Link

Address

Missing Link

Queens Avenue

Bristol

BS8 1SB


Employer's website

https://missinglinkhousing.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Advisor

Jane Stewart

hr.enquiries@missinglinkhousing.co.uk

01179251811

Details

Date posted

02 September 2025

Pay scheme

Other

Salary

£26,056 to £28,204 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0089-25-0007

Job locations

Missing Link

Queens Avenue

Bristol

BS8 1SB


NHS House

BATH

BA1 3QE


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