Job responsibilities
As our Mental Health Crisis
Worker, you will be part of the Crisis Service working with and supporting men
and women. This involves working with and alongside organisations within the
Bristol Mental Health Partnership. This is a hub and bespoke service with a 24-hour
hub (providing a full crisis service across the city). You will therefore be
required to work on a rota system including regular evenings and weekend
working and must be able to drive and have access to an appropriate vehicle. You will be based at either the Speedwell Centre (Central Crisis Team), Greenway Centre (North Crisis team) or Petherton Road (South Crisis team).
The role is focused on
providing a range of interventions to assist with daily health, social care and
wellbeing needs to reduce the crisis, build resilience and improve wellbeing.
You will be employed by Missing Link and seconded into our Bristol Mental
Health Partnership and will therefore be operationally managed by AWP.
Key duties and
responsibilities of our Mental Health Crisis Worker:
Build
trusting and collaborative relationship with the service user
Work
closely with carers, families and children and other services directly involved
with service users, carers if appropriate
Carry
out role adhering to Mental Health Bristol Partnerships policies, procedures,
values, code of conduct and current legislation using a Recovery orientated,
psychologically informed, equalities-based approach
Co-produce,
update, implement and review a crisis plan, relapse prevention and other
self-management tools
Implement
the recovery plan and inform any review, working jointly with the Assessment
and Recovery Team Recovery Navigator/Care Co-ordinator, in partnership with
service users in line with best practice.
Coordinate
support, refer and liaise effectively with all professionals, agencies and
other parties involved in service users support in order to deliver the crisis
support package
Enable
delivery of the crisis and recovery plans and to enable service users to make
informed decisions about their mental wellbeing, maximising their independence
and providing advocacy role where appropriate
Provide
specialist support to women using the service and advice and guidance to other
team members regarding womens mental health issues
Promote
and facilitate service user involvement and inclusion within Mental Health
Bristol and the community in line with Mental Health Bristol Partnership
objectives
Manage
caseload, documentation and time effectively, ensuring up to date, clear and
accurate record keeping in line with MHB policies, making best use of supervision,
training and staff development
Collaborate
with other team members to maximise service performance, meet targets and
Service Level Agreements and promote effective communication and teamwork
Maintain
hope and optimism for the individual with high expectations for recovery. Use
lived experience (if appropriate) to positively support the individuals
recovery
This is not an
exhaustive list of your duties and outlines the general ways in which it is
expected you will meet the overall requirements of this post.
What we are looking for in our ideal Mental Health Crisis Worker:
Experience
working with people with mental health needs, or people with complex and
multiple needs (for example, homelessness, alcohol/drug dependency, long term
conditions, domestic abuse and sexual violence)
Experience
of support planning and managing risk assessments
The
ability to maintain hope and optimism for the individual with high expectations
for recovery
Manage
caseload, documentation and time effectively, ensuring up to date and clear
record keeping in line with policies and procedures
A current, full
driving licence and access to an appropriate vehicle is essential
