Job summary
We have an exciting
opportunity to work with Wandsworth GP practices and primary care networks.
The role will take overall responsibility for the delivery of
several digital projects at scale and will requirecomprehensive stakeholder engagement and integration across Wandsworth health
and social care.
The postholder will
- be required
to lead, drive and support the management of IT and digital workstreams to
include but not limited to specification writing, project mobilisation plans
and oversight of delivery
- must
have a proven track record of using project management methodology delivering
digital projects with a good understanding of the requirements to guide and
achieve successful change in the healthcare setting.
-have an agile approach to project delivery with good problem-solving skills,
working collaboratively with the PCNs and GP practices to lead and co-ordinate delivering complex
projects across multiple GP Practices within Wandsworth, aligning to local,
regional and national strategies.
-be
responsible for scoping re technology and facilitating conversations between
digital transformation leads supporting with digital maturity planning/ development; enabling/assisting PCNs
and practices.
-be
responsible for leading digital workstreams that will support projects across
the Primary Care Digital Service Delivery portfolio and may involve
collaboration with the National Procurement and Commercial Hub as well as IT
service suppliers.
Main duties of the job
Work with Practice, PCN and IT and network managers to develop digital maturity plans for practices and PCNs.
Work with Primary care and IT and network managers to identify areas of growth and service development for IT/digital projects.
Work with SWL ICB digital champions and managers on digital maturity plans and implementation of digital aspects of modern general practice.
Develop and identify digital solutions that could be implemented at scale across the 9 PCNs and practices.
Understanding of quality improvement; process development and improvement; automation and facilitate the implementation of agreed solutions at scale across practices and PCNs.
Horizon scanning identify digital solutions that could be implemented at scale across the 9 PCNs and practices i.e. GP Automation.
Understanding and application of new tech solutions that are focussed on practice/PCN needs i.e. workflow optimisation, and other areas of increasing productivity.
Attend digital meeting as required and represent the Wandsworth GP Federation in the capacity of digital lead.
Ensure there is continuity and handover of initiatives successfully implemented at the conclusion of the contract
About us
The Wandsworth GP Federation is a GP
practice-owned community interest company established to support and develop
local general practice and to provide quality healthcare for all the people of
Wandsworth.We have a track record of providing patient focused healthcare
services, while working to improve the capability of the Wandsworth healthcare
system to provide better services for its patients.
The Wandsworth GP Federation is the lead provider
for the Multi-specialty Community Provider (MCP) in Wandsworth, integrating
primary and community health & care services in the borough.
The Wandsworth GP Federation has built
collaborative working relationships with the 9 local Wandsworth Primary Care
Networks, operating as Primary Care Wandsworth, to ensure a strong voice and
influence for primary care in the further development of place arrangements as
part of the South-West London Integrated Care System (ICS). The Wandsworth GP
Federation is also a founder member of the South-West London Primary Care
Provider Alliance, a strategic collaboration of the 6 GP Federations within the
Southwest London ICS area.
Job description
Job responsibilities
We have an exciting opportunity to work with Wandsworth GP practices and primary care networks as a Primary Care Digital Transformation Manager.
The postholder will take overall responsibility for the delivery of several Digital projects at scale for the Wandsworth PCNs and GP practices.
This will require comprehensive stakeholder engagement and integration across Wandsworth health and social care.
They will be required to lead, drive and support the management of IT and digital workstreams to include but not limited to specification writing, project mobilisation plans and oversight of delivery.
The postholder must have a proven track record of using project management methodology delivering digital projects with a good understanding of the requirements to guide and achieve successful change in the healthcare setting. They will be responsible for building effective working relationships with Primary Care colleagues and other stakeholders to influence and delivery the project objectives.
The postholder will have an agile approach to project delivery with good problem-solving skills, working collaboratively with the PCNs and GP practices across Wandsworth and the Wandsworth GP Federation to lead and co-ordinate with delivering complex projects across multiple GP Practices within Wandsworth, aligning to local, regional and national strategies.
They will be responsible for scoping re technology and facilitating conversations between digital transformation leads (whether practice or PCN level) across Wandsworth. Supporting with digital maturity planning/ development; enabling/assisting PCNs and practices with the requirements and process they need to start along this journey.
The postholder will be responsible for leading digital workstreams that will support projects across the Primary Care Digital Service Delivery portfolio and may involve collaboration with the National Procurement and Commercial Hub as well as IT service suppliers.
Principal Duties and Responsibilities
The Primary Care Digital Transformation Lead will:
Work with Practice, PCN and IT and network managers to develop digital maturity plans for practices and PCNs.
Work with Primary care and IT and network managers to identify areas of growth and service development for IT/digital projects.
Work with SWL ICB digital champions and managers on digital maturity plans and implementation of digital aspects of modern general practice.
Develop and identify digital solutions that could be implemented at scale across the 9 PCNs and practices.
Understanding of quality improvement; process development and improvement; automation and facilitate the implementation of agreed solutions at scale across practices and PCNs.
Horizon scanning identify digital solutions that could be implemented at scale across the 9 PCNs and practices i.e. GP Automation.
Understanding and application of new tech solutions that are focussed on practice/PCN needs i.e. workflow optimisation, and other areas of increasing productivity.
Attend digital meeting as required and represent the Wandsworth GP Federation in the capacity of digital lead.
Ensure there is continuity and handover of initiatives successfully implemented at the conclusion of the contract
Service Development and Delivery
Development of new specifications, business cases, Data Sharing Agreements, Data Processing Agreements as appropriate
Lead, manage, support and implement new approved IT/Digital projects not limited to Primary Care, working with other Wandsworth GP Federation colleagues such as finance, governance, BI.
Supporting any digital projects which are being delivered by the Wandsworth GP Federation for Primary Care as and when required.
Quality
The Primary Care Digital Transformation Lead will be accountable for:
Taking a data driven approach, looking at evidence and information available to support understanding of challenges, identify possible solutions and track the impacts of changes that have been made.
Effectively presenting and communicate data to practices and PCN staff at all levels to
increase understanding of operational challenges. Use data to track and assess impact of changes made to operational processes, and to track trends and developments over time.
Finance
Work with the director of operations to ensure working within designated IT budgets appropriately within the agreed parameters.
Identify potential areas of improvement in relation to service value for money and savings.
Job description
Job responsibilities
We have an exciting opportunity to work with Wandsworth GP practices and primary care networks as a Primary Care Digital Transformation Manager.
The postholder will take overall responsibility for the delivery of several Digital projects at scale for the Wandsworth PCNs and GP practices.
This will require comprehensive stakeholder engagement and integration across Wandsworth health and social care.
They will be required to lead, drive and support the management of IT and digital workstreams to include but not limited to specification writing, project mobilisation plans and oversight of delivery.
The postholder must have a proven track record of using project management methodology delivering digital projects with a good understanding of the requirements to guide and achieve successful change in the healthcare setting. They will be responsible for building effective working relationships with Primary Care colleagues and other stakeholders to influence and delivery the project objectives.
The postholder will have an agile approach to project delivery with good problem-solving skills, working collaboratively with the PCNs and GP practices across Wandsworth and the Wandsworth GP Federation to lead and co-ordinate with delivering complex projects across multiple GP Practices within Wandsworth, aligning to local, regional and national strategies.
They will be responsible for scoping re technology and facilitating conversations between digital transformation leads (whether practice or PCN level) across Wandsworth. Supporting with digital maturity planning/ development; enabling/assisting PCNs and practices with the requirements and process they need to start along this journey.
The postholder will be responsible for leading digital workstreams that will support projects across the Primary Care Digital Service Delivery portfolio and may involve collaboration with the National Procurement and Commercial Hub as well as IT service suppliers.
Principal Duties and Responsibilities
The Primary Care Digital Transformation Lead will:
Work with Practice, PCN and IT and network managers to develop digital maturity plans for practices and PCNs.
Work with Primary care and IT and network managers to identify areas of growth and service development for IT/digital projects.
Work with SWL ICB digital champions and managers on digital maturity plans and implementation of digital aspects of modern general practice.
Develop and identify digital solutions that could be implemented at scale across the 9 PCNs and practices.
Understanding of quality improvement; process development and improvement; automation and facilitate the implementation of agreed solutions at scale across practices and PCNs.
Horizon scanning identify digital solutions that could be implemented at scale across the 9 PCNs and practices i.e. GP Automation.
Understanding and application of new tech solutions that are focussed on practice/PCN needs i.e. workflow optimisation, and other areas of increasing productivity.
Attend digital meeting as required and represent the Wandsworth GP Federation in the capacity of digital lead.
Ensure there is continuity and handover of initiatives successfully implemented at the conclusion of the contract
Service Development and Delivery
Development of new specifications, business cases, Data Sharing Agreements, Data Processing Agreements as appropriate
Lead, manage, support and implement new approved IT/Digital projects not limited to Primary Care, working with other Wandsworth GP Federation colleagues such as finance, governance, BI.
Supporting any digital projects which are being delivered by the Wandsworth GP Federation for Primary Care as and when required.
Quality
The Primary Care Digital Transformation Lead will be accountable for:
Taking a data driven approach, looking at evidence and information available to support understanding of challenges, identify possible solutions and track the impacts of changes that have been made.
Effectively presenting and communicate data to practices and PCN staff at all levels to
increase understanding of operational challenges. Use data to track and assess impact of changes made to operational processes, and to track trends and developments over time.
Finance
Work with the director of operations to ensure working within designated IT budgets appropriately within the agreed parameters.
Identify potential areas of improvement in relation to service value for money and savings.
Person Specification
Attributes
Essential
- Self-motivated with a proactive approach to problem solving and can do attitude.
- Have the ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales.
- Adaptability, flexibility, and ability to cope with change. Have strategic thinking, planning and analysis skills with the ability to develop creative solutions.
- Professional calm and efficient manner.
- Highly organised approach and ability to prioritise own work in order to meet strict deadlines and targets.
- Excellent interpersonal skills with ability to work closely and effectively with staff at all levels within the organisation.
- Ability to work autonomously and as part of a team and work flexibly to provide support to other departments and teams and within a matrix working environment.
- Ability to work effectively under pressure and managing competing and conflicting priorities.
- A good team player who has the ability to support others when required.
Skills & Abilities
Essential
- Advanced understanding of EMIS and its functions, able to provide training as required.
- Ability to prepare and produce concise communications or dissemination to a broad range of stakeholders as required.
- Strong analytical skills with the ability to solve highly complex service delivery challenges.
- A can do approach which is inclusive and developmental.
- Ability to work collaboratively with senior colleagues.
- Skilled in time management and prioritising a complex workload.
- Ability to prepare and produce concise communications for dissemination to a broad range of stakeholders as required.
- Ability to provide and receive complex, sensitive and contentious information and present complex and sensitive information to large groups and senior stakeholders
- Demonstrable ability to identify, plan and coordinate a set of related digital projects and manage complex and multiple interdependencies and lead to a successful achievement of planned business benefits.
- The skills to evaluate and learn from outcomes, with a clear commitment to innovation, learning and improvement.
- Excellent working knowledge of Microsoft Office, EMIS and Healthcare software packages and excellent data processing skills to analyse complex data
Desirable
- Working experience of AccuRx
Experience
Essential
- Experience of working in general practice with a good knowledge of general practice systems, processes, and procedures.
- Experience assessing digital maturity of an organisation and development of digital maturity plans.
- Demonstrated experience of leading digital transformation projects and associated business change management within NHS organisations
- Substantial experience of managing the delivery of IT/digital services within primary or community care at scale
- Experience delivering quality improvement projects
- Experience of planning over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Experience of writing and implementing service project plans, policies, and procedures.
- Experience of managing/responding to corporate and service delivery assurance processes, including the identification of risks and mitigating actions.
- Or
- Demonstrable experience of applying robust methods and techniques for the assessment and management of business risk including safety-related risk
- Specialist knowledge of project management practices, tools & techniques and governance
- Collaboration with multiple stakeholders in a complex operational environment.
- Experience of identifying, planning and coordinating a set of related digital projects and manage complex and multiple interdependencies and lead to a successful achievement of planned business benefits.
- Experience of leading a procurement of for IT and Digital services, developing specification requirements and evaluation to deliver set objectives
- Excellent working experience/knowledge in design and delivery of organisation wide digital transformation projects and business change associated with it
- Significant experience of successfully operating in a politically sensitive environment
Qualifications
Essential
- Educated to degree level or equivalent.
- Management qualification with at least 5 years post qualification experience
- Evidence of recent CPD
Desirable
- Desirable
- PRINCE 2 / Agile / other Project Management qualification.
Knowledge and Understanding
Essential
- Current knowledge of the changing Healthcare landscape local and national.
- Have excellent understanding of the Primary Care IT and Digital landscape and sharing best practice across other primary care digital transformation teams.
- Have excellent understanding of quality improvement methodology and process improvement methodology
- Have an understanding of the benefits and limitations of automation and AI, both in the general sense, and in particular reference to healthcare and primary care digital systems.
- Knowledge of Financial Systems e.g. monitoring budget management and processing invoices
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources and propose a course of action.
- Knowledge of the BI and digital transformation initiatives and opportunities within healthcare.
Desirable
- Comprehensive knowledge of health and care policy and direction in primary and community care services.
Person Specification
Attributes
Essential
- Self-motivated with a proactive approach to problem solving and can do attitude.
- Have the ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales.
- Adaptability, flexibility, and ability to cope with change. Have strategic thinking, planning and analysis skills with the ability to develop creative solutions.
- Professional calm and efficient manner.
- Highly organised approach and ability to prioritise own work in order to meet strict deadlines and targets.
- Excellent interpersonal skills with ability to work closely and effectively with staff at all levels within the organisation.
- Ability to work autonomously and as part of a team and work flexibly to provide support to other departments and teams and within a matrix working environment.
- Ability to work effectively under pressure and managing competing and conflicting priorities.
- A good team player who has the ability to support others when required.
Skills & Abilities
Essential
- Advanced understanding of EMIS and its functions, able to provide training as required.
- Ability to prepare and produce concise communications or dissemination to a broad range of stakeholders as required.
- Strong analytical skills with the ability to solve highly complex service delivery challenges.
- A can do approach which is inclusive and developmental.
- Ability to work collaboratively with senior colleagues.
- Skilled in time management and prioritising a complex workload.
- Ability to prepare and produce concise communications for dissemination to a broad range of stakeholders as required.
- Ability to provide and receive complex, sensitive and contentious information and present complex and sensitive information to large groups and senior stakeholders
- Demonstrable ability to identify, plan and coordinate a set of related digital projects and manage complex and multiple interdependencies and lead to a successful achievement of planned business benefits.
- The skills to evaluate and learn from outcomes, with a clear commitment to innovation, learning and improvement.
- Excellent working knowledge of Microsoft Office, EMIS and Healthcare software packages and excellent data processing skills to analyse complex data
Desirable
- Working experience of AccuRx
Experience
Essential
- Experience of working in general practice with a good knowledge of general practice systems, processes, and procedures.
- Experience assessing digital maturity of an organisation and development of digital maturity plans.
- Demonstrated experience of leading digital transformation projects and associated business change management within NHS organisations
- Substantial experience of managing the delivery of IT/digital services within primary or community care at scale
- Experience delivering quality improvement projects
- Experience of planning over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Experience of writing and implementing service project plans, policies, and procedures.
- Experience of managing/responding to corporate and service delivery assurance processes, including the identification of risks and mitigating actions.
- Or
- Demonstrable experience of applying robust methods and techniques for the assessment and management of business risk including safety-related risk
- Specialist knowledge of project management practices, tools & techniques and governance
- Collaboration with multiple stakeholders in a complex operational environment.
- Experience of identifying, planning and coordinating a set of related digital projects and manage complex and multiple interdependencies and lead to a successful achievement of planned business benefits.
- Experience of leading a procurement of for IT and Digital services, developing specification requirements and evaluation to deliver set objectives
- Excellent working experience/knowledge in design and delivery of organisation wide digital transformation projects and business change associated with it
- Significant experience of successfully operating in a politically sensitive environment
Qualifications
Essential
- Educated to degree level or equivalent.
- Management qualification with at least 5 years post qualification experience
- Evidence of recent CPD
Desirable
- Desirable
- PRINCE 2 / Agile / other Project Management qualification.
Knowledge and Understanding
Essential
- Current knowledge of the changing Healthcare landscape local and national.
- Have excellent understanding of the Primary Care IT and Digital landscape and sharing best practice across other primary care digital transformation teams.
- Have excellent understanding of quality improvement methodology and process improvement methodology
- Have an understanding of the benefits and limitations of automation and AI, both in the general sense, and in particular reference to healthcare and primary care digital systems.
- Knowledge of Financial Systems e.g. monitoring budget management and processing invoices
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources and propose a course of action.
- Knowledge of the BI and digital transformation initiatives and opportunities within healthcare.
Desirable
- Comprehensive knowledge of health and care policy and direction in primary and community care services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
