Job summary
The Clinical Director for Urgent Care
post is an exciting opportunity to deliver transformative change to the newly
established 'front door' and existing urgent treatment centres at Newcastle
Upon Tyne Hospitals NHS Foundation Trust (NuTH). We are seeking an experienced GP with
a comprehensive understanding of urgent care priorities and strategy, and
appetite to develop services to deliver outstanding patient care.
The Clinical Director for Urgent Care
role will bring a forward thinking and strategic perspective to the delivery of
urgent care in Newcastle and will work closely with operational and nursing
leads to drive service development. For the right candidate, there is an
opportunity for this position to be combined with the 'GP Governance Lead for
Urgent Care' role also out to advert. In this scenario, clinical sessions would
be adjusted to account for 4 management sessions per week. The GP Clinical
Director will be jointly accountable to NGPS and NuTH and supported by both
organisations.
If you would be
interested in a combined role, please apply via CV to both positions. For any
queries, please contact: emily.maughan1@nhs.net
Main duties of the job
In line with the Urgent and
Emergency Care Plan, and NHS 10-year plan, the Clinical Director for Urgent
Care role aims to:
- Maximise efficiency across urgent care, and
reduce waiting times
- Seek opportunities to effectively manage
patient flow, including redirection of patients to the most appropriate service
- Integrate urgent care and access with
neighbourhood working, in line with the NHS 10-year plan
- Enhance GP links with Same Day Emergency Care
(SDEC)
- Support winter preparedness
About us
Newcastle
GP Services (NGPS) is an ambitious and innovative membership organisation,
providing support to 27 GP Practices across Newcastle. A small, friendly and
professional team based in Gosforth, we deliver a range of services, including
GP cover across Urgent Treatment Centres, mobile outreach clinics, managing a
primary care staff bank, as well as providing financial and administrative
assistance to Primary Care Networks in the city. Our mission is to
ensure that voice of Newcastle Primary Care is heard, and that we work on
behalf of our members to deliver services at the right scale.
NGPS
are delighted to be working with NuTH to
offer an opportunity for a highly motivated, ambitious individual to join the
Urgent and Emergency Care team.
The
Newcastle upon Tyne Hospitals NHS Foundation Trust (NuTH) is one of the most
successful teaching NHS Trusts in the country. With one of the highest number
of specialist services of hospitals in the UK, and around 14,000 staff, they
are one of the regions major employers. NuTH have a long-standing reputation
for high quality clinical care with commitment to excellence reflected in
consistent performance at the highest level. NuTH are committed to being an
employer of choice offering staff superb benefits, looking after their
wellbeing, and providing access to high-quality education, training, career
progression and support which enables them to provide healthcare at its best
with people at our heart.
Job description
Job responsibilities
- Strategic development of urgent care services in line with national strategy and local priorities
- Review and develop internal and external pathways
- Oversight and delivery of effective access and streaming to appropriate services, ensuring patients are seen by the right service and the right clinician
- Maximise the efficiency of urgent care, and support achievement of performance targets and KPIs
- Work as part of the wider system to develop the urgent care service, including General Practice, Community Services and Integrated Neighbourhood Teams
- Provide medical leadership in the planning, implementation and monitoring of service delivery
- Effectively network and work collaboratively with internal and external partners to effect change and develop services
- Work closely with the GP Governance Lead to deliver effective and high-quality GP input across urgent care
- Support workforce development and training
- Develop relationships and work effectively across departments, including with the Clinical Director for Urgent and Emergency Care within the Clinical Board, Clinical Board Chair for Medicine, Emergency Care and Community, Board Director of Operations, Matrons, Head of Nursing, General Manager and service leads
- Complete clinical sessions across the UTC sites
- Comply with all Trust policies and procedures
- Ensure the handling of highly sensitive and confidential information is managed correctly and securely in line with both statutory and Trust policy
- Promote and maintain a positive culture which supports the Trust's values and prioritises the well-being of staff
- Work within applicable regulations, governance arrangements, and ethical frameworks
Job description
Job responsibilities
- Strategic development of urgent care services in line with national strategy and local priorities
- Review and develop internal and external pathways
- Oversight and delivery of effective access and streaming to appropriate services, ensuring patients are seen by the right service and the right clinician
- Maximise the efficiency of urgent care, and support achievement of performance targets and KPIs
- Work as part of the wider system to develop the urgent care service, including General Practice, Community Services and Integrated Neighbourhood Teams
- Provide medical leadership in the planning, implementation and monitoring of service delivery
- Effectively network and work collaboratively with internal and external partners to effect change and develop services
- Work closely with the GP Governance Lead to deliver effective and high-quality GP input across urgent care
- Support workforce development and training
- Develop relationships and work effectively across departments, including with the Clinical Director for Urgent and Emergency Care within the Clinical Board, Clinical Board Chair for Medicine, Emergency Care and Community, Board Director of Operations, Matrons, Head of Nursing, General Manager and service leads
- Complete clinical sessions across the UTC sites
- Comply with all Trust policies and procedures
- Ensure the handling of highly sensitive and confidential information is managed correctly and securely in line with both statutory and Trust policy
- Promote and maintain a positive culture which supports the Trust's values and prioritises the well-being of staff
- Work within applicable regulations, governance arrangements, and ethical frameworks
Person Specification
Experience
Essential
- Experience of transformative clinical leadership
- Experience in leading complex change management
- Demonstrates a high level of professional practice and experience in disease management
- Experience of collaborative and multidisciplinary team working
- Previous and current experience of working in primary care and an urgent care setting, including management of acute illness/injury in the UK
Other
Essential
- The ability & willingness to travel to sites
- Member of defence union (MPS/MDU)
- Evidence of an annual NHS appraisal
Desirable
Skills
Essential
- Excellent written and verbal communication skills
- Skilled in service development and management
- Ability to network and build collaborative relationships
- Excellent organisation and time management skills
- Ability to use initiative and judgement
- Strong leadership skills
Qualities
Essential
- Forward thinking and strategic perspective to the delivery of urgent care
- Proactive, flexible and positive attitude
- Demonstrates personal and professional integrity
- Personable and approachable
- Commitment to the delivery of high-quality care and continuous service improvement
Qualifications
Essential
- Fully Qualified GP MRCGP for at least 3 years
- GMC full registration and currently on a performers list
- Certificate of Completion of Training (CCT)
- Evidence of a commitment to continuing professional development
- Possess a valid UK work permit (if appropriate)
Desirable
- Higher postgraduate educational activities in relevant fields
Person Specification
Experience
Essential
- Experience of transformative clinical leadership
- Experience in leading complex change management
- Demonstrates a high level of professional practice and experience in disease management
- Experience of collaborative and multidisciplinary team working
- Previous and current experience of working in primary care and an urgent care setting, including management of acute illness/injury in the UK
Other
Essential
- The ability & willingness to travel to sites
- Member of defence union (MPS/MDU)
- Evidence of an annual NHS appraisal
Desirable
Skills
Essential
- Excellent written and verbal communication skills
- Skilled in service development and management
- Ability to network and build collaborative relationships
- Excellent organisation and time management skills
- Ability to use initiative and judgement
- Strong leadership skills
Qualities
Essential
- Forward thinking and strategic perspective to the delivery of urgent care
- Proactive, flexible and positive attitude
- Demonstrates personal and professional integrity
- Personable and approachable
- Commitment to the delivery of high-quality care and continuous service improvement
Qualifications
Essential
- Fully Qualified GP MRCGP for at least 3 years
- GMC full registration and currently on a performers list
- Certificate of Completion of Training (CCT)
- Evidence of a commitment to continuing professional development
- Possess a valid UK work permit (if appropriate)
Desirable
- Higher postgraduate educational activities in relevant fields
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
