Job responsibilities
Primary key
responsibilities:
The post holder will be required to:
Coordinate CAD sessions:
Work closely
with Social Prescribing Managers and the Operational Manager to plan and
deliver CAD sessions
Support the
development of and adhere to Standard Operating Procedures (SOPs)
Develop
patient pathways and referral routes
Manage an
inbox and respond to queries and appointment requests, booking appointments
where required
Deliver
coordination of the service, including rotas, documentation, equipment and
locations, supported by service managers
Build
relationships and networks with key stakeholders and community partners
Support data
collection, evaluation and impact analysis
Produce
reports and provide updates on progress of the project within the budget
Embed learning
from the service
Attend
meetings on behalf of the service
Deliver
Social Prescribing Support and Intervention:
Provide
person-centred support based on the persons priorities, interests, values and
motivations
Engage
positively with the aims and values of the Working Well initiative, promoting
health, independence and employability
Work closely
with the Occupational Therapist and Social Prescriber to ensure an integrated,
and holistic approach to patient care
Work
autonomously within agreed service parameters
Contribute to
MDT discussions and joint decision-making to support positive employment and
health outcomes.
Use the
clinical system to maintain accurate and high-quality patient records, in line
with data protection principles
Support
community groups and VCSE organisations to receive referrals
Identify and escalate
Safeguarding concerns as appropriate to both Adult Social Service sand
NGPS line management.
Secondary responsibilities:
In addition to the primary responsibilities, the Social Prescriber
may be requested to
Promote social prescribing, its role in
self-management, and the wider determinants of health across all stakeholders
and partners
Attend
meetings or events on behalf of NGPS and the Social Prescribing
service
Use
evidence and data to contribute to service improvement
Participate
in audits as directed by the audit lead
Manage
sickness and holiday absence in line with your patient calendar and referral
stream. Keep practices informed of any absence as well as NGPS line management
with as much advance notice as possible for the smooth running of the service
Communicate
effectively with internal and external stakeholders
Core principles
Treating others with empathy and kindness.
Accountability.
To ensure confidentiality of information (written,
oral and electronic) is preserved at all times whether at or away from work.
To follow procedures to ensure compliance with the
Data Protection Act 1998.
To support and participate in initiatives to ensure
a safe and healthy environment for all.
To respect, support, contribute to and take
personal responsibility for implementing commitment to Diversity and Equality
of Opportunity.
To contribute to a culture of continuous
improvement.
To demonstrate commitment to Continuing
Professional Development.
Generic
Responsibilities
Equality, Diversity and
Inclusion
A good attitude and
positive action towards Equality Diversity & Inclusion creates an
environment where all individuals can achieve their full potential. Creating
such an environment is important for three reasons it improves operational
effectiveness, it is morally the right thing to do and it is required by law.
Patients and their
families have the right to be treated fairly and be routinely involved in
decisions about their treatment and care. They can expect to be treated with
dignity and respect and will not be discriminated against on any grounds
including age, disability, gender reassignment, marriage and civil partnership,
pregnancy and maternity, race, religion, or belief, sex, or sexual orientation.
Patients have a
responsibility to treat other patients and our staff with dignity and respect.
Staff have the right to be
treated fairly in recruitment and career progression. Staff can expect to work
in an environment where diversity is valued, and equality of opportunity is
promoted. Staff will not be discriminated against on any grounds including age,
disability, gender reassignment, marriage and civil partnership, pregnancy and
maternity, race, religion, or belief, sex, or sexual orientation. Staff have a
responsibility to ensure that they treat our patients and their colleagues with
dignity and respect.
Safety, Health,
Environment and Fire (SHEF)
NGPS is committed to
supporting and promoting opportunities for staff to maintain their health,
wellbeing and safety.
The post holder is to
manage and assess risk within the areas of responsibility, ensuring adequate
measures are in place to protect staff and patients and monitor work areas and
practices to ensure they are safe and free from hazards and conform to health,
safety and security legislation, policies, procedures, and guidelines.
All personnel have a duty
to take reasonable care of health and safety at work for themselves, their
team, and others and to cooperate with employers to ensure compliance with
health and safety requirements.
All personnel are to
comply with the:
Health and
Safety at Work Act 1974
Environmental
Protection Act 1990
Environment
Act 1995
Fire
Precautions (workplace) Regulations 1999
Coronavirus
Act 2020
Other
statutory legislation which may be brought to the post holders attention
Confidentiality
NGPS is committed to
maintaining an outstanding confidential service. Patients entrust and permit us
to collect and retain sensitive information relating to their health and other
matters pertaining to their care. They do so in confidence and have a right to
expect all staff will respect their privacy and maintain confidentiality.
It is essential that, if
the legal requirements are to be met and the trust of our patients is to be
retained, all staff must protect patient information and provide a confidential
service.
Collaborative Working
All staff are to recognise
the significance of collaborative working and understand their own role and
scope and identify how this may develop over time. Staff are to prioritise
their own workload and ensure effective time-management strategies are embedded
within the culture of the team.
Teamwork is essential in
multidisciplinary environments, and the post holder is to work as an effective
and responsible team member, supporting others and exploring the mechanisms to
develop new ways of working and work effectively with others to clearly define
values, direction and policies impacting upon care delivery.
Effective communication is
essential, and all staff must ensure they communicate in a manner which enables
the sharing of information in an appropriate manner.
All staff should delegate
clearly and appropriately, adopting the principles of safe practice and
assessment of competence.
Plans and outcomes by
which to measure success should be agreed.
Managing Information
All staff should use
technology and appropriate software as an aid to management in the planning,
implementation and monitoring of care and presenting and communicating
information.
Data should be reviewed
and processed using accurate SNOMED codes to ensure easy and accurate
information retrieval for monitoring and audit processes.
Data Protection
The post holder must at all times respect the confidentiality of
information in line with the requirements of the Data Protection Act and
principles.
This includes, if required to do so, obtain, process and/or use
information held on a computer in a fair and lawful way, to hold data only for
the specified registered purposes and to use or disclose data only to
authorised persons or organisations as instructed.
Service Delivery
Staff will be given
detailed information during the induction process regarding policy and
procedure.
The post holder must
adhere to the information contained within the organisations policies and
regional directives, ensuring protocols are always adhered to.
Security
The security of NGPS is
the responsibility of all personnel. The post holder must ensure they always
remain vigilant and report any suspicious activity immediately to their line
manager.
Under no circumstances are
staff to share the codes for the door locks with anyone and are to ensure that
restricted areas remain effectively secured. Likewise, password controls are to
be maintained and are not to be shared.
Disclosure and Barring
Service
The post is subject to an
Enhanced Disclosure through the Disclosure and Barring Service (DBS). Further
details about DBS disclosure can be found at DBS checks: detailed guidance - GOV.UK (www.gov.uk)
Professional conduct
All NGPS staff have a
responsibility to conduct themselves in a professional manner, and dress
appropriately for their role.
Personal / Professional
Development
In addition to maintaining
continued education through attendance at any courses and/or study days
necessary to ensure that professional development requirements are met, the
post-holder is also expected to:
-
Participate in
an annual individual performance review at service level
-
Undertake an
external annual NHS GP appraisal
-
Take
responsibility for personal development, learning and performance
This Job Description is
neither exhaustive nor exclusive and will be reviewed periodically in
conjunction with the post holder. The post holder is required to carry out any
duties that may be reasonably be requested by NGPS.
