Newcastle General Practice Services Ltd

Clinical Research Facilitator

The closing date is 16 July 2025

Job summary

The Clinical Research Facilitator role is an integral part of the Newcastle GP Services (NGPS) Research and Development team working with both our secondary care and primary care colleagues to collaborate on National Institute for Health Research (NIHR) portfolio studies to ensure seamless care for research participants within Newcastle primary care.The post holder will work as part of the federation team, working closely with primary care networks, GP practices and secondary care organisations to support clinical research set up and delivery across the city.

The post holder will support operational aspects of the NGPS research strategy, ensuring effective management of these projects and clinical trials. This will also include administrative support to those involved in the delivery of clinical research within the city.

This post could be open to part time hours for the right candidate. Please note this advert may close early subject to applications.

Main duties of the job

This role will specifically support the management and operational aspects of clinical research within NGPS. This includes collaborative working with secondary and primary care providers as part of our role as a 'spoke' within the NIHR Commercial Research Delivery Centre: Newcastle. The list is not exhaustive but will also include the NGPS Clinical Research Lead, clinicians across organisations, senior managers, practice managers and wider stake holders such as the NIHR RDN as well as voluntary and charity organisations.

About us

Newcastle GP Services (NGPS) is the GP federation for Newcastle-upon-Tyne. We are a member organisation for 27 out of the 28 general practices in Newcastle. Our role is to support them to provide excellent clinical care and a positive patient experience.

Were a skilled team of non-clinicians and clinicians with significant experience working in healthcare. We help practices work at scale across Newcastle, providing targeted and effective patient care and innovative methods of working to improve quality and efficiency.

You can find out more about NGPS and the services we offer on our website here:https://newcastle-gp-services.co.uk/

Details

Date posted

02 July 2025

Pay scheme

Other

Salary

£29,970 to £36,483 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

B0084-25-0019

Job locations

The Grainger Suite, Dobson House

Gosforth

Newcastle upon Tyne

Tyne & Wear

NE3 3PF


Job description

Job responsibilities

The following are the core responsibilities of the Clinical Research Facilitator. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Provide administrative and data management support for all aspects of trial coordination, organisation, finance and participant correspondence.

b. Maintain confidentiality and professionalism in the management of data which may be highly sensitive and emotive, relating to the work of the Research Team which affects both staff and service users, and ensure that all sensitive information is communicated to appropriate personnel only and made anonymous where necessary.

c. Perform searches against study specific criteria in order to identify patients who might be suitable to be considered for study participation.

d. Clear and effective communication with both internal and external stakeholders as well as secondary care organisations, GP practices, patients, and carers.

e. Maintenance of investigator site files and essential documentation in accordance with ICH-GCP and NGPS standard operating procedures to ensure that they are kept inspection ready at all times.

f. Support and coordinate the operational aspects of clinical research, working in partnership with key stakeholders to secure the achievement and maintenance of national targets, including the accrual of participants into clinical studies within the federation.

g. Maintain links with the National Institute for Health and Care Research (NIHR) Research Delivery Network North East and Cumbria to support the setup and timely delivery of clinical research studies.

h. Support local study set up to ensure all applicable documents are ready to use and provide ongoing support throughout the course of the studies.

i. The preparation, creation and maintenance of study materials and establishing procedures to ensure adherence to study protocols and administrative requirements.

j. Understanding the requirements of the various ethical and regulatory bodies, agencies and frameworks.

k. To collate data and compile reports as required, to research sponsors, NGPS Board, GP Practices.

Job description

Job responsibilities

The following are the core responsibilities of the Clinical Research Facilitator. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Provide administrative and data management support for all aspects of trial coordination, organisation, finance and participant correspondence.

b. Maintain confidentiality and professionalism in the management of data which may be highly sensitive and emotive, relating to the work of the Research Team which affects both staff and service users, and ensure that all sensitive information is communicated to appropriate personnel only and made anonymous where necessary.

c. Perform searches against study specific criteria in order to identify patients who might be suitable to be considered for study participation.

d. Clear and effective communication with both internal and external stakeholders as well as secondary care organisations, GP practices, patients, and carers.

e. Maintenance of investigator site files and essential documentation in accordance with ICH-GCP and NGPS standard operating procedures to ensure that they are kept inspection ready at all times.

f. Support and coordinate the operational aspects of clinical research, working in partnership with key stakeholders to secure the achievement and maintenance of national targets, including the accrual of participants into clinical studies within the federation.

g. Maintain links with the National Institute for Health and Care Research (NIHR) Research Delivery Network North East and Cumbria to support the setup and timely delivery of clinical research studies.

h. Support local study set up to ensure all applicable documents are ready to use and provide ongoing support throughout the course of the studies.

i. The preparation, creation and maintenance of study materials and establishing procedures to ensure adherence to study protocols and administrative requirements.

j. Understanding the requirements of the various ethical and regulatory bodies, agencies and frameworks.

k. To collate data and compile reports as required, to research sponsors, NGPS Board, GP Practices.

Person Specification

Skills

Essential

  • Excellent written and verbal communication skills
  • Excellent organisation and time management skills, with a proven ability to meet deadlines
  • Ability to build collaborative relationships
  • Proficient in Microsoft Office packages e.g. Outlook, Word, Excel and PowerPoint and capable of producing documents to a high standard
  • Excellent organisation and time management skills
  • Ability to use initiative and judgement
  • Keen attention to detail

Qualifications

Essential

  • Educated to degree level, or equivalent qualification or substantial experience in a clinical research environment.
  • Evidence of a commitment to continuing professional development

Desirable

  • Knowledge and expertise regarding mandatory standards regarding conduction/construction of clinical trials (including GCP/Research Governance Framework/ EU Directive/ Data Protection Act)
  • Recent ICH GCP Certificate

Experience

Essential

  • Experience of working in a clinical research environment, and knowledge of clinical research principles.
  • Ability to coordinate collection of data to agreed timescales.
  • Experience of team working and versatility to take on a variety of tasks.
  • Experience of managing your own workload.
  • Advanced IT skills, specifically in database management and use of Microsoft applications.

Desirable

  • Experience in healthcare (specifically General Practice)
  • Knowledge of medical terminology

Qualities

Essential

  • Forward thinker with a solutions-focused approach to problem-solving
  • Personable and approachable
  • Commitment to continuous service improvement
  • Self-motivated and confident able to work with minimal direction
  • Adaptable and innovative
  • Enthusiasm, with energy and drive
  • Hard working, reliable and resourceful
  • Ability to work flexibly, and outside of core hours where required
  • Considered, steady approach
  • Diplomacy
Person Specification

Skills

Essential

  • Excellent written and verbal communication skills
  • Excellent organisation and time management skills, with a proven ability to meet deadlines
  • Ability to build collaborative relationships
  • Proficient in Microsoft Office packages e.g. Outlook, Word, Excel and PowerPoint and capable of producing documents to a high standard
  • Excellent organisation and time management skills
  • Ability to use initiative and judgement
  • Keen attention to detail

Qualifications

Essential

  • Educated to degree level, or equivalent qualification or substantial experience in a clinical research environment.
  • Evidence of a commitment to continuing professional development

Desirable

  • Knowledge and expertise regarding mandatory standards regarding conduction/construction of clinical trials (including GCP/Research Governance Framework/ EU Directive/ Data Protection Act)
  • Recent ICH GCP Certificate

Experience

Essential

  • Experience of working in a clinical research environment, and knowledge of clinical research principles.
  • Ability to coordinate collection of data to agreed timescales.
  • Experience of team working and versatility to take on a variety of tasks.
  • Experience of managing your own workload.
  • Advanced IT skills, specifically in database management and use of Microsoft applications.

Desirable

  • Experience in healthcare (specifically General Practice)
  • Knowledge of medical terminology

Qualities

Essential

  • Forward thinker with a solutions-focused approach to problem-solving
  • Personable and approachable
  • Commitment to continuous service improvement
  • Self-motivated and confident able to work with minimal direction
  • Adaptable and innovative
  • Enthusiasm, with energy and drive
  • Hard working, reliable and resourceful
  • Ability to work flexibly, and outside of core hours where required
  • Considered, steady approach
  • Diplomacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newcastle General Practice Services Ltd

Address

The Grainger Suite, Dobson House

Gosforth

Newcastle upon Tyne

Tyne & Wear

NE3 3PF


Employer's website

https://www.newcastle-gp-services.co.uk (Opens in a new tab)


Employer details

Employer name

Newcastle General Practice Services Ltd

Address

The Grainger Suite, Dobson House

Gosforth

Newcastle upon Tyne

Tyne & Wear

NE3 3PF


Employer's website

https://www.newcastle-gp-services.co.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Research

Hazel Forsyth

hazel.forsyth@nhs.net

01912336339

Details

Date posted

02 July 2025

Pay scheme

Other

Salary

£29,970 to £36,483 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

B0084-25-0019

Job locations

The Grainger Suite, Dobson House

Gosforth

Newcastle upon Tyne

Tyne & Wear

NE3 3PF


Supporting documents

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