Newcastle General Practice Services Ltd

Flexipool Healthcare Assistant

The closing date is 06 June 2025

Job summary

This role is an exciting opportunity to work into the Newcastle GP Services (NGPS) Flexible Workforce Hub (Flexipool). Flexipool is a new and expanding active bank of clinical and non-clinical staff, covering multiple roles within General Practice. The aim of Flexipool is to provide flexible working into Primary Care, to cover planned leave, existing vacancies and short-notice unplanned absence across General Practice in Newcastle.

Joining the Flexipool team provides an opportunity to work into Primary Care across Newcastle in a way that suits you and your commitments, in addition to access to training, development and support. The Flexipool can act as a gateway into primary care if you are new to working in healthcare, or as a flexible working option if you work part time or have recently retired, and would like to stay involved and continue to develop your skills.

This role is offered on a 0 hours contract, and working hours are flexible and negotiable depending on your availability and practice vacancies. The job location will be varied across practices and services in Newcastle, and we will work with you to match an appropriate role to your location preferences. For further details, please see the job description, and if you have any questions about the role, please do not hesitate to contact us at: ngps.flexipool@nhs.net

This position is open to rolling recruitment, and therefore applicants may be contacted before the closing date.

Main duties of the job

Being adaptable, working well as a team and providing a positive patient experience are essential skills for the role of Healthcare Assistant

As a Healthcare Assistant, you will work as part of a team to perform tasks and provide excellent patient experience. Please see the job description for more information.

Benefits include: joining a forward thinking and friendly team, flexible working options across a range of locations in Newcastle, access to training and support, £50 bonus for your first 20 shifts worked, time and a half pay for Saturday Enhanced Access shifts, and holiday pay.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

About us

Newcastle GP Services (NGPS) is the GP federation for Newcastle-upon-Tyne. We are a member organisation for 27 out of the 28 general practices in Newcastle. Our role is to support them to provide excellent clinical care and a positive patient experience.

Were a skilled team of non-clinicians and clinicians with significant experience working in healthcare. We help practices work at scale across Newcastle, providing targeted and effective patient care and innovative methods of working to improve quality and efficiency.

You can find out more about NGPS and the services we offer on our website here: https://newcastle-gp-services.co.uk/

Details

Date posted

22 May 2025

Pay scheme

Other

Salary

£12.20 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

B0084-25-0011

Job locations

Sites across Newcastle

Newcastle upon Tyne

NE33PF


Job description

Job responsibilities

You will be responsible for healthcare functions, including but not limited to:

  • Undertake, record and follow guidelines for tasks and procedures for which you have received appropriate training:
  1. ECG recording
  2. Phlebotomy
  3. Blood pressure
  4. B12/vaccinations
  5. Aural care
  6. Suture removal
  7. Diabetic foot checks
  8. Pulse rate and rhythm
  9. Tympanic thermometer use/temperature recording
  10. Height, weight and BMI
  11. Waist circumference where indicated

  • Chaperoning duties as needed
  • NHS health checks
  • Dealing with blood and body fluid spillages
  • Processing of samples within the surgery/collection and handling of laboratory specimens
  • Check equipment and stock ordering
  • Assist GP with specialist clinics such as implants, coils and minor surgery Assisting with aseptic techniques)
  • Handle sensitive and confidential information
  • Use of clinical IT systems, and maintaining accurate patient records
  • Recognise and report issues relating to safeguarding vulnerable children and adults

Job description

Job responsibilities

You will be responsible for healthcare functions, including but not limited to:

  • Undertake, record and follow guidelines for tasks and procedures for which you have received appropriate training:
  1. ECG recording
  2. Phlebotomy
  3. Blood pressure
  4. B12/vaccinations
  5. Aural care
  6. Suture removal
  7. Diabetic foot checks
  8. Pulse rate and rhythm
  9. Tympanic thermometer use/temperature recording
  10. Height, weight and BMI
  11. Waist circumference where indicated

  • Chaperoning duties as needed
  • NHS health checks
  • Dealing with blood and body fluid spillages
  • Processing of samples within the surgery/collection and handling of laboratory specimens
  • Check equipment and stock ordering
  • Assist GP with specialist clinics such as implants, coils and minor surgery Assisting with aseptic techniques)
  • Handle sensitive and confidential information
  • Use of clinical IT systems, and maintaining accurate patient records
  • Recognise and report issues relating to safeguarding vulnerable children and adults

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • NVQ level 2 in health and social care or equivalent
  • Phlebotomy accredited

Experience

Essential

  • Patient/ Customer facing work experience (ideally within General Practice/Primary Care)
  • Excellent verbal and written communication skills
  • Ability to work as part of a team
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • NVQ level 2 in health and social care or equivalent
  • Phlebotomy accredited

Experience

Essential

  • Patient/ Customer facing work experience (ideally within General Practice/Primary Care)
  • Excellent verbal and written communication skills
  • Ability to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newcastle General Practice Services Ltd

Address

Sites across Newcastle

Newcastle upon Tyne

NE33PF


Employer's website

https://www.newcastle-gp-services.co.uk (Opens in a new tab)


Employer details

Employer name

Newcastle General Practice Services Ltd

Address

Sites across Newcastle

Newcastle upon Tyne

NE33PF


Employer's website

https://www.newcastle-gp-services.co.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Workforce Manager

Steph Passmoor

ngps.flexipool@nhs.net

01912336339

Details

Date posted

22 May 2025

Pay scheme

Other

Salary

£12.20 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

B0084-25-0011

Job locations

Sites across Newcastle

Newcastle upon Tyne

NE33PF


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