Job responsibilities
The
following are the core responsibilities of the SPLW. There may be, on occasion,
a requirement to carry out other tasks; this will be dependent on factors such
as workload and staffing levels.
Referrals
a.
Take referrals from a wide range of agencies; be proactive in developing strong links with all local
agencies to encourage referrals, provide updates and offer training where
required.
b. Build relationships with key staff in GP practices
within the local PCN, attending relevant meetings, becoming part of the wider
network team, giving information and feedback on social prescribing.
c. Seek regular feedback about the quality of service and
impact of social prescribing on referral agencies.
d.
Be
proactive in encouraging self-referrals and connecting with all local
communities, particularly those communities that statutory agencies may find
hard to reach.
e.
Manage and prioritise your own workload.
Provide personalized support.
f. Meet people on a one-to-one basis, making home visits
where appropriate within applicable policies and procedures. Give people
time to tell their stories and focus on what matters to me. Build trust
with the person, providing non-judgmental support, respecting diversity and
lifestyle choices. Work from a strength-based approach focusing on a
persons assets.
g. Be a friendly source of information about wellbeing
and prevention approaches.
h. Help people to identify the wider issues that impact
on their health wellbeing, such as debt, poor housing, being unemployed,
loneliness and caring responsibilities.
i. Work with the person, their families and carers and
consider how they can all be supported through social prescribing.
j. Help people maintain or regain independence through
living skills, adaptations, enablement approaches and simple safeguards.
k. Work with individuals to co-produce a simple personalized
support plan based on the persons priorities, interests, values and
motivations including what they can expect from the groups, activities and
services they are being connected to and what the person can do for themselves
to improve their health and wellbeing.
l. Where appropriate, physically introduce people to
community groups, activities, and statutory services, ensuring they are
comfortable. Follow up to ensure they are happy, able to engage, included
and receiving good support.
m.
Where
people may be eligible for a personal health budget, help them to explore this
option as a way of providing funded, personalized support to be independent,
including helping people to gain skills for meaningful employment, where
appropriate.
Support community groups and VCSE organizations
to receive referrals.
n. Forge strong links with local VCSE organizations,
community and neighborhood level groups, utilizing their networks and building
on whats already available to create a map of menu of community groups and
assets. Use these opportunities to promote micro-commissioning or small
grants if available.
o. Develop supportive relationships with local VCSE organizations,
community groups and statutory services, to make timely, appropriate and
supported referrals for the person being introduced.
p. Ensure that local community groups and VCSE organizations
being referred to have basic procedures in place for ensuring that vulnerable
individuals are safe and, where there are safeguarding concerns, work with all
partners to deal appropriately with issues. Where such policies and
procedures are not in place, support groups to work towards this standard
before referrals are made to them.
q. Check that community groups and VCSE organizations
meet in insured premises and that health and safety requirements are in
place. Where such policies and procedures are not in place, support
groups to work towards this standard before referrals are made to them.
r. Support local groups to act in accordance with
information governance policies and procedures, ensuring compliance with the
Data Protection Act 2018
Work collectively with all local
partners to ensure community groups are strong and sustainable.
s. Work with commissioners and local partners to identify
unmet needs within the community and gaps in community provision.
t. Support local partners and commissioners to develop
new groups and services where needed, through small grants for community
groups, micro-commissioning and development support.
u. Encourage people who have been connected to community
support through social prescribing to volunteer and give their time freely to
others, in order to build their skills and confidence, and strengthen community
resilience.
v. Develop a team of volunteers within your service to
provide buddying support for people, starting new groups and finding creative
community solutions to local issues.
w. Encourage people, their families and carers to provide
peer support and to do things together, such as setting up new community groups
or volunteering.
x.
Provide
a regular confidence survey to community groups receiving referrals, to
ensure that they are strong, sustained and have the support they need to be
part of social prescribing.
Data capture
y. Work sensitively with people, their families, and
carers to capture key information, enabling tracking of the impact of social
prescribing on their health and wellbeing.
z. Encourage people, their families, and carers to
provide feedback and to share their stories about the impact of social
prescribing on their lives.
aa. Support referral agencies to provide appropriate
information about the person they are referring. Use the case management system
to track the persons progress. Provide appropriate feedback to referral
agencies about the people they referred.
bb. Work closely with GP practices within the PCN to
ensure that social prescribing referral codes are inputted to EMIS/SystmOne and
that the persons use of the NHS can be tracked, adhering to data protection
legislation and data sharing agreements with the Integrated Care Board
(ICB).
Training and development
a.
Undertake all mandatory training and induction programmes. Be
involved in actively seeking training that would benefit the role and remain in
communication with line manager regarding areas of interest for personal
development and training opportunities.
b.
Attend a formal appraisal with their manager at least every 12
months. Once a performance/training objective has been set, progress will be
reviewed on a regular basis so that new objectives can be agreed.
Safeguarding
a.
Identify and escalate Safeguarding concerns as appropriate to both
Adult Social Service sand NGPS line management.
b.
Report all incidents relating to work to line management
regarding patient or staff safety or anything that classes as a significant
event.
Manage
sickness and holiday absence in line with your patient calendar and referral
stream. Keep practices informed of any absence as well as NGPS line management
with as much advance notice as possible for the smooth running of the service.
