Job summary
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Job Title Service
Administrator
Organisation Bolton
GP Federation
Salary Range £24,071
to £25,674 (plus mileage)
Contract type12
months fixed term
Hours 37.5
(Mon-Fri)
Responsible
to Service
Manager
Base Bolton
GP Federation Head Office
Main duties of the job
This role plays a vital behind-the-scenes part in keeping primary care services across Bolton running smoothly. As Service Administrator, you'll be the organisational glue that supports clinical teams, managers and services ensuring the right people, equipment and information are in the right place at the right time, so patients receive safe, timely, high-quality care.
About us
Bolton GP Federation is a collective vehicle where Boltons GP
practices come together to deliver primary care, providing a place for
collaboration, knowledge-sharing, and coordination. The Federation is a voice
of the priorities, needs, and local intelligence of primary care into the wider
healthcare system.
We are rated Good by the Care Quality Commission, and we are
proud of the services that we run, which include Primary Care Networks,
Extended Primary Care, an Experienced Nurse Network and the Covid Vaccination
Programme.
Our mission is to improve health and care. We meet everyday
health and care needs for people by connecting primary care systems and using
creative thinking to develop, improve and support great local services.
Job description
Job responsibilities
Rota and Service Management
- Own and manage service rotas to ensure safe staffing,
continuity of care and minimal disruption to services.
- Maintain HR documents within the federations rota
management system.
- Provide cross-cover and support to other administrators
within the organisation as required.
Stock Control and Logistics
- Be responsible for ordering, controlling, and maintaining
all necessary equipment across multiple sites.
-
Ensure medical trolleys at all sites have the necessary
supplies and are well-stocked to maintain safe and seamless delivery of
services.
- Check emergency drugs, oxygen and defibrillators across
all sites monthly and report discrepancies to the Service Manager in an agreed
and timely manner.
Administrative Support
-
Provide efficient and confidential administrative support
to team colleagues and the management team.
-
Assist the management team with administrative queries troubleshooting and basic IT setup requirements.
Job description
Job responsibilities
Rota and Service Management
- Own and manage service rotas to ensure safe staffing,
continuity of care and minimal disruption to services.
- Maintain HR documents within the federations rota
management system.
- Provide cross-cover and support to other administrators
within the organisation as required.
Stock Control and Logistics
- Be responsible for ordering, controlling, and maintaining
all necessary equipment across multiple sites.
-
Ensure medical trolleys at all sites have the necessary
supplies and are well-stocked to maintain safe and seamless delivery of
services.
- Check emergency drugs, oxygen and defibrillators across
all sites monthly and report discrepancies to the Service Manager in an agreed
and timely manner.
Administrative Support
-
Provide efficient and confidential administrative support
to team colleagues and the management team.
-
Assist the management team with administrative queries troubleshooting and basic IT setup requirements.
Person Specification
Personal Qualities
Essential
- Integrity and high ethical standards
- A strong personal commitment to the values of the healthcare system
- Independent and impartial approach
- Sound judgement and an enquiring mind
- Team player
- Good personal networking skills
Driving Licence
Essential
- A full UK driving license is required. Candidates who do not hold a license due to a disability will be considered, provided they can demonstrate an ability to meet the travel requirements of the role using alternative means.
Qualifications
Essential
Desirable
- Educated to degree level (or equivalent level of experience)
Experience
Essential
- Understanding of the NHS
- Understanding of, and commitment to, public service, values of pride, integrity and respect
Desirable
- Experience of working in Primary Care or Out of Hours services
Skills and Abilities
Essential
- Good knowledge of Microsoft Office
- Strong problem-solving skills
- Excellent communication and listening skills
- Excellent organisational skills
- Ability to work under pressure and to tight deadlines
Desirable
- Ability to analyse information with an understanding of reporting
Other specific requirements
Essential
- A commitment to working closely with a range of external organisations
- Genuine interest in healthcare issues, patient care and a commitment to the needs of the local community
Desirable
- Understanding of public, patient, and stakeholder expectations of the NHS
Person Specification
Personal Qualities
Essential
- Integrity and high ethical standards
- A strong personal commitment to the values of the healthcare system
- Independent and impartial approach
- Sound judgement and an enquiring mind
- Team player
- Good personal networking skills
Driving Licence
Essential
- A full UK driving license is required. Candidates who do not hold a license due to a disability will be considered, provided they can demonstrate an ability to meet the travel requirements of the role using alternative means.
Qualifications
Essential
Desirable
- Educated to degree level (or equivalent level of experience)
Experience
Essential
- Understanding of the NHS
- Understanding of, and commitment to, public service, values of pride, integrity and respect
Desirable
- Experience of working in Primary Care or Out of Hours services
Skills and Abilities
Essential
- Good knowledge of Microsoft Office
- Strong problem-solving skills
- Excellent communication and listening skills
- Excellent organisational skills
- Ability to work under pressure and to tight deadlines
Desirable
- Ability to analyse information with an understanding of reporting
Other specific requirements
Essential
- A commitment to working closely with a range of external organisations
- Genuine interest in healthcare issues, patient care and a commitment to the needs of the local community
Desirable
- Understanding of public, patient, and stakeholder expectations of the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
