Bolton GP Federation

Service Administrator

The closing date is 11 January 2026

Job summary

This role is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, and for the duration of the contract.

Job Title Service Administrator

Organisation Bolton GP Federation

Salary Range £24,071 to £25,674 (plus mileage)

Contract type12 months fixed term

Hours 37.5 (Mon-Fri)

Responsible to Service Manager

Base Bolton GP Federation Head Office

Main duties of the job

This role plays a vital behind-the-scenes part in keeping primary care services across Bolton running smoothly. As Service Administrator, you'll be the organisational glue that supports clinical teams, managers and services ensuring the right people, equipment and information are in the right place at the right time, so patients receive safe, timely, high-quality care.

About us

Bolton GP Federation is a collective vehicle where Boltons GP practices come together to deliver primary care, providing a place for collaboration, knowledge-sharing, and coordination. The Federation is a voice of the priorities, needs, and local intelligence of primary care into the wider healthcare system.

We are rated Good by the Care Quality Commission, and we are proud of the services that we run, which include Primary Care Networks, Extended Primary Care, an Experienced Nurse Network and the Covid Vaccination Programme.

Our mission is to improve health and care. We meet everyday health and care needs for people by connecting primary care systems and using creative thinking to develop, improve and support great local services.

Details

Date posted

30 December 2025

Pay scheme

Other

Salary

£24,071 to £25,674 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B0083-25-0027

Job locations

The Primary Care Hub (formerly diabetes centre)

Chorley Street

Bolton

BL1 4AL


Job description

Job responsibilities

Rota and Service Management

  • Own and manage service rotas to ensure safe staffing, continuity of care and minimal disruption to services.
  • Maintain HR documents within the federations rota management system.
  • Provide cross-cover and support to other administrators within the organisation as required.

Stock Control and Logistics

  • Be responsible for ordering, controlling, and maintaining all necessary equipment across multiple sites.
  • Ensure medical trolleys at all sites have the necessary supplies and are well-stocked to maintain safe and seamless delivery of services.
  • Check emergency drugs, oxygen and defibrillators across all sites monthly and report discrepancies to the Service Manager in an agreed and timely manner.

Administrative Support

  • Provide efficient and confidential administrative support to team colleagues and the management team.
  • Assist the management team with administrative queries troubleshooting and basic IT setup requirements.

Job description

Job responsibilities

Rota and Service Management

  • Own and manage service rotas to ensure safe staffing, continuity of care and minimal disruption to services.
  • Maintain HR documents within the federations rota management system.
  • Provide cross-cover and support to other administrators within the organisation as required.

Stock Control and Logistics

  • Be responsible for ordering, controlling, and maintaining all necessary equipment across multiple sites.
  • Ensure medical trolleys at all sites have the necessary supplies and are well-stocked to maintain safe and seamless delivery of services.
  • Check emergency drugs, oxygen and defibrillators across all sites monthly and report discrepancies to the Service Manager in an agreed and timely manner.

Administrative Support

  • Provide efficient and confidential administrative support to team colleagues and the management team.
  • Assist the management team with administrative queries troubleshooting and basic IT setup requirements.

Person Specification

Personal Qualities

Essential

  • Integrity and high ethical standards
  • A strong personal commitment to the values of the healthcare system
  • Independent and impartial approach
  • Sound judgement and an enquiring mind
  • Team player
  • Good personal networking skills

Driving Licence

Essential

  • A full UK driving license is required. Candidates who do not hold a license due to a disability will be considered, provided they can demonstrate an ability to meet the travel requirements of the role using alternative means.

Qualifications

Essential

  • Good general education

Desirable

  • Educated to degree level (or equivalent level of experience)

Experience

Essential

  • Understanding of the NHS
  • Understanding of, and commitment to, public service, values of pride, integrity and respect

Desirable

  • Experience of working in Primary Care or Out of Hours services

Skills and Abilities

Essential

  • Good knowledge of Microsoft Office
  • Strong problem-solving skills
  • Excellent communication and listening skills
  • Excellent organisational skills
  • Ability to work under pressure and to tight deadlines

Desirable

  • Ability to analyse information with an understanding of reporting

Other specific requirements

Essential

  • A commitment to working closely with a range of external organisations
  • Genuine interest in healthcare issues, patient care and a commitment to the needs of the local community

Desirable

  • Understanding of public, patient, and stakeholder expectations of the NHS
Person Specification

Personal Qualities

Essential

  • Integrity and high ethical standards
  • A strong personal commitment to the values of the healthcare system
  • Independent and impartial approach
  • Sound judgement and an enquiring mind
  • Team player
  • Good personal networking skills

Driving Licence

Essential

  • A full UK driving license is required. Candidates who do not hold a license due to a disability will be considered, provided they can demonstrate an ability to meet the travel requirements of the role using alternative means.

Qualifications

Essential

  • Good general education

Desirable

  • Educated to degree level (or equivalent level of experience)

Experience

Essential

  • Understanding of the NHS
  • Understanding of, and commitment to, public service, values of pride, integrity and respect

Desirable

  • Experience of working in Primary Care or Out of Hours services

Skills and Abilities

Essential

  • Good knowledge of Microsoft Office
  • Strong problem-solving skills
  • Excellent communication and listening skills
  • Excellent organisational skills
  • Ability to work under pressure and to tight deadlines

Desirable

  • Ability to analyse information with an understanding of reporting

Other specific requirements

Essential

  • A commitment to working closely with a range of external organisations
  • Genuine interest in healthcare issues, patient care and a commitment to the needs of the local community

Desirable

  • Understanding of public, patient, and stakeholder expectations of the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bolton GP Federation

Address

The Primary Care Hub (formerly diabetes centre)

Chorley Street

Bolton

BL1 4AL


Employer's website

http://www.boltongpfed.co.uk/ (Opens in a new tab)


Employer details

Employer name

Bolton GP Federation

Address

The Primary Care Hub (formerly diabetes centre)

Chorley Street

Bolton

BL1 4AL


Employer's website

http://www.boltongpfed.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager

Barry Barlow

barry.barlow@nhs.net

01204546124

Details

Date posted

30 December 2025

Pay scheme

Other

Salary

£24,071 to £25,674 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B0083-25-0027

Job locations

The Primary Care Hub (formerly diabetes centre)

Chorley Street

Bolton

BL1 4AL


Supporting documents

Privacy notice

Bolton GP Federation's privacy notice (opens in a new tab)