Invicta Health CIC

Prescriptions Clerk

The closing date is 17 August 2025

Job summary

Invicta Health has an exciting opportunity for an Prescriptions Clerk to join the team on a part time basis, 15 hours per week

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Main duties of the job

As a Prescription Clerk, you will act as the focal point of communication between the GPs, Receptionists, Practice Manager and Pharmacies to ensure patients repeat medication is produced within the current protocols of the practice.

About us

Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.

We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.

What perks can we offer you?

NHS Pension
Learning and Development opportunities
Progression opportunities
Competitive annual leave entitlement
Incremental pay progression
Flexible working
Approved blue light card provider
Salary Sacrifice Schemes
Car Lease Scheme
Employee Assistance Programme

Date posted

05 August 2025

Pay scheme

Other

Salary

£12.61 to £12.92 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

B0082-25-0086

Job locations

St. James Surgery

2 Harold Street

Dover

Kent

CT16 1SF

Job description

Job responsibilities

Main Responsibilities

Process repeat medication requests, dealing with any query scripts including adding, altering and printing throughout the day.

Process Acute prescriptions with support from the GP and Pharmacists as and when required.

Expedite urgent prescriptions to help ensure a safe and responsive service for our Patients.

Develop and maintain an effective process to manage any prescription backlogs that may occur, escalating any issues.

Liaise with patients, GPs, health professionals and local Pharmacies regarding queries and requests ensuring timely and correct resolution.

Answering incoming telephone calls from chemists and patients, ensuring calls are documented and redirected accordingly during allocated time.

Keep up to date with medication protocols and ensure repeat medication is issued in line with these protocols.

Actively monitor QOF medication reviews and requirements for patients and process accordingly.

Raise any concerns including misuse of drugs to the GP and follow up as necessary.

Distribute any safety alerts that come through to the relevant recipient in a timely manner.

Miscellaneous

Attend clinical meetings where required.

Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).

Assist with the induction process for new starters with regards to prescriptions and the procedures & protocols.

General Duties

To work collaboratively and professionally with colleagues across Invicta Health, building and maintaining relationships.

To contribute to the development of services, including processes, templates and principles.

To take part in any statutory and mandatory training or other training and development programmes as requested.

Any other reasonable duties as directed by your line manager.

Due to the changing nature of Invicta Health, job descriptions will evolve and are therefore subject to periodic review.

Full terms and conditions of employment will be issued if an offer of employment is made.