Support Worker

Job description

Job responsibilities

Main Responsibilities

Promote recovery with the Mental Health Practitioners through empowerment of service users and carers.

Co facilitating recommended group interventions as part of the pathway for service users with complex emotional difficulties.

Offering a range of evidence-based interventions and risk management to address the needs of the individuals to support their wellbeing.

Ensure record keeping and documentation reflects needs and is completed in a timely manner.

Raise swiftly any urgent referral concerns with the Mental Health Practitioners

Practice in a manner that reflects and recognises equality and diversity.

Work with carers as required

Ensure activity is entered onto clinical record systems (EMIS/RIO)

Carrying out Dialog+ interventions to empower service users to identify their key areas of need that they require help and support with.

Reviewing Dialog+ outcomes to liaise with clinically qualified staff to review outcome plan for service users.

Engaging in regular scheduled supervision, which is delivered by the Mental Health Practitioner.

Participating in the contacting and scheduling of Service users to provide access to mental health therapeutic interventions.

To ensure records are outcomes and completed on clinical record keeping systems as required.

To participate in intervention delivery meetings providing feedback.

General Duties

To work collaboratively and professionally with colleagues across Invicta Health, building and maintaining relationships.

To contribute to the development of services, including processes, templates and principles.

To ensure that strict confidentiality is observed at all times, especially when dealing with personal information.

To take part in any statutory and mandatory training or other training and development programmes as requested.

Any other reasonable duties as directed by your line manager.

Due to the changing nature of Invicta Health, job descriptions will evolve and are therefore subject to periodic review.

Full terms and conditions of employment will be issued if an offer of employment is made.

Person Specification

Experience

Essential

• Able to demonstrate their experience of supporting people with mental health needs
• Understand the importance of maintaining patient and data confidentiality.
• Experience of co-facilitating group interventions to individuals with a wide range of needs
• Experience of work involving regular and accurate data inputting
• Experience of recognising issues related to safeguarding children and vulnerable adults, reporting any problems or concerns to an allocated lead clinician or appropriate registered profession.
• To work within a multidisciplinary team of professionals to deliver a mental health model

Desirable

• Experience of working with a range of health and social care organisations
• Experience of working with EMIS and RiO

Personal Attributes

Essential

• Willingness to learn and adapt to change
• Highly customer focused

Qualifications

Desirable

• Level 3 qualified in the area of mental health or be willing to work towards one.

Key skills

Essential

• An ability to use own initiative to work both independently and as a part of a team.
• An ability to organise own workload efficiently, balancing face-to-face and MS Teams work
• Good literacy, numeracy and IT skills
• An ability to engage and maintain relationships with staff across Invicta Health and external partners
• Good interpersonal and communication skills
• Able to work in a well-organised and professional manner, maintaining concentration and accuracy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Invicta Health CIC

Address

East Cliff Practice

Dumpton Park Drive

Ramsgate

Kent

CT11 8AD

Employer's website

https://invictahealth.co.uk/ (Opens in a new tab)