HospiceCare North Northumberland

Dementia Support Services support worker

The closing date is 30 September 2025

Job summary

We are excited to be expanding our Dementia Support Services and are looking for two enthusiastic and compassionate Dementia Support Workers to join our team. Each post is for 15 hours per week, with flexible scheduling to suit the needs of the service and team.

The post holder will be responsible for the planning, implementation and delivery of our activity groups that we provide in various locations across north Northumberland with the support of your line manager. The post holder will work within a small team which is currently expanding and will include supporting clients and carers at home, or on the telephone. Training will be provided.

Main duties of the job

This is a rewarding opportunity to make a real difference to people living with dementia and their families across North Northumberland. Youll be involved in delivering a range of supportive services and engaging activities including:

Seated Exercise

Walking Football Sessions

Canny Cuppa cafes, providing a relaxed space for peer support, conversation and laughter.

Home Visits and individual support.

Activities that promote wellbeing, such as crafts, music and games.

About us

HospiceCare North Northumberland is a well-established, independent charity providing palliative care, dementia support, and bereavement services to a community of around 63,000 people. With an estimated 4,147 local residents living with a dementia diagnosis, our support is more vital than ever.

Benefits

  • Company pension
  • On-site parking
  • Sick pay
  • Paid DBS check
  • Flexible working hours (within service requirements)

Details

Date posted

02 September 2025

Pay scheme

Other

Salary

Depending on experience Band 3 (Dependent on experience)

Contract

Permanent

Working pattern

Flexible working

Reference number

B0077-25-0003

Job locations

Greensfield House

Willowburn Avenue

Alnwick

Northumberland

NE66 2DG


Job description

Job responsibilities

2. MAIN DUTIES AND RESPONSIBILITIES

Main Responsibilities:

  • Promotion within local North Northumberland communities of HospiceCare North Northumberland Dementia services

  • Undertaking risk assessments prior to patients/ clients undertaking Dementia activities to ensure risk of injury is minimised

  • Working in partnership with other providers of Dementia services to enhance provision and accessibility of services

  • Assist line manager to Identify and recruit a volunteer workforce to enhance Dementia service delivery

  • Planning and implementing activities such as crafts, and music events.

  • Be aware of Hospice procedures relating to identification of safeguarding incidents and vulnerabilities of patients with Dementia

  • Sourcing activities and members of the community with skills to share at our cafes, including contacting schools and youth groups.

  • Leading activity groups that we provide including seated exercise class, 3 cafes and walking football in 2 locations.

Knowledge, Skills and Competence

The post holder will:

  • Understand the diagnostic pathway and progression of Dementia

  • Understand the therapeutic approaches and relative value of treatment options available for patients with Dementia

  • Understand the impact of common health problems which may impact quality of life of patients with Dementia

  • Be aware of Hospice procedures relating to identification of safeguarding incidents and vulnerabilities of patients with Dementia
  • Identify service development opportunities for patients with Dementia and engage carers in the development of services

Job description

Job responsibilities

2. MAIN DUTIES AND RESPONSIBILITIES

Main Responsibilities:

  • Promotion within local North Northumberland communities of HospiceCare North Northumberland Dementia services

  • Undertaking risk assessments prior to patients/ clients undertaking Dementia activities to ensure risk of injury is minimised

  • Working in partnership with other providers of Dementia services to enhance provision and accessibility of services

  • Assist line manager to Identify and recruit a volunteer workforce to enhance Dementia service delivery

  • Planning and implementing activities such as crafts, and music events.

  • Be aware of Hospice procedures relating to identification of safeguarding incidents and vulnerabilities of patients with Dementia

  • Sourcing activities and members of the community with skills to share at our cafes, including contacting schools and youth groups.

  • Leading activity groups that we provide including seated exercise class, 3 cafes and walking football in 2 locations.

Knowledge, Skills and Competence

The post holder will:

  • Understand the diagnostic pathway and progression of Dementia

  • Understand the therapeutic approaches and relative value of treatment options available for patients with Dementia

  • Understand the impact of common health problems which may impact quality of life of patients with Dementia

  • Be aware of Hospice procedures relating to identification of safeguarding incidents and vulnerabilities of patients with Dementia
  • Identify service development opportunities for patients with Dementia and engage carers in the development of services

Person Specification

Resilience

Essential

  • Ability to undertake and supervise physical activity sessions for patients with Dementia.

Other Factors

Essential

  • Independently mobile and ability to travel throughout Northumberland.

Skills, knowledge & Aptitude

Essential

  • Good communication skills with people living with Dementia.
  • Flexibility and adaptability
  • Interpersonal skills
  • Organisational skills in the management of own workload

Desirable

  • IT computer literacy to be able to use Clinical systems and provide activity data reports.

Experience

Essential

  • Experience of working in health and social care setting is desirable.

Qualifications

Essential

  • Knowledge and Qualifications
  • NVQ Care Level 3 or equivalent knowledge and experience of community care provision for patients with Dementia
Person Specification

Resilience

Essential

  • Ability to undertake and supervise physical activity sessions for patients with Dementia.

Other Factors

Essential

  • Independently mobile and ability to travel throughout Northumberland.

Skills, knowledge & Aptitude

Essential

  • Good communication skills with people living with Dementia.
  • Flexibility and adaptability
  • Interpersonal skills
  • Organisational skills in the management of own workload

Desirable

  • IT computer literacy to be able to use Clinical systems and provide activity data reports.

Experience

Essential

  • Experience of working in health and social care setting is desirable.

Qualifications

Essential

  • Knowledge and Qualifications
  • NVQ Care Level 3 or equivalent knowledge and experience of community care provision for patients with Dementia

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HospiceCare North Northumberland

Address

Greensfield House

Willowburn Avenue

Alnwick

Northumberland

NE66 2DG


Employer's website

https://www.hospicecare-nn.org.uk/ (Opens in a new tab)

Employer details

Employer name

HospiceCare North Northumberland

Address

Greensfield House

Willowburn Avenue

Alnwick

Northumberland

NE66 2DG


Employer's website

https://www.hospicecare-nn.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Mandy Davison

recruitment@hospicecare-nn.org.uk

01665606515

Details

Date posted

02 September 2025

Pay scheme

Other

Salary

Depending on experience Band 3 (Dependent on experience)

Contract

Permanent

Working pattern

Flexible working

Reference number

B0077-25-0003

Job locations

Greensfield House

Willowburn Avenue

Alnwick

Northumberland

NE66 2DG


Privacy notice

HospiceCare North Northumberland's privacy notice (opens in a new tab)