Job summary
Location: Hospice work base to be determined by candidates geographical proximity to one of our hospices - please specify preferred location when applying:
Milton Hospice CB24 6AB,The Nook Hospice NR14 7PX or The Treehouse Hospice IP3 8NS
* Opportunity for some home working *
30 hours per week
Permanent Contract
Salary: £26,530 - £29,114pro rata, per annum, experience dependent
We are looking for an experienced SystmOne Officer to join our dedicated team. Supported by the SystmOne Manager you will be responsible for configuring and maintaining SystmOne which is used across all three of the EACH hospices.
You will act as a SystmOne subject matter expert and be responsible for providing end user operational support and training to our teams including the implementation of updates and changes to SystmOne.
Main duties of the job
Role Responsibilities:
- To provide routine maintenance of SystmOne to meet the functional requirements of EACH.
- Working closely with lead clinicians and service managers to develop clinical templates and questionnaires.
- To run routine reports from SystmOne.
- Assist the SystmOne Manager to manage data quality reporting to ensure consistent and standardised data entry standards are maintained.
- Support the organisations Registration Authority sponsors and smartcard administrators when required.
Are you able to:
- Communicate with a range of professional hierarchies
- Maintain confidentiality appropriate to the setting
- Work alone, prioritise workload and manage own time limit
- Recognise problems and work with others to solve them
- Travel to EACH hospice locations as required
Do you have:
- Previous experience, strong knowledge and training in how to configure, setting up and maintain SystmOne.
- Experience using IT software including MS Word, Outlook and Excel
- Demonstrable experience of working with IT based health or social care systems
About us
Comprehensive range of benefits:
- Free onsite parking
- Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
- Subsidised meals
- Additional holiday purchase scheme
- AVIVA pension package up to 7% Employer Contribution
- NHS pension - continuation of if already contributing
- Free Eye Tests
- Cycle to work scheme
- Employee Assistance Programme
East Anglia's Children's Hospices supports families and cares for children and young people with life threatening conditions across East Anglia.
At EACH, we are committed to promoting equality and respecting diversity.We actively welcome applications from all sections of the community and from eligible candidates from BAME backgrounds. EACH is also committed to the recruitment and retention ofpeople with disabilities.
EACH is proud to be Investors in People accredited.
EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.
Job description
Job responsibilities
Job Summary:
- To provide routine maintenance of SystmOne to meet the functional requirements of EACH.
- Working closely with lead clinicians and service managers to develop clinical templates and
questionnaires.
- To run routine reports from SystmOne.
- To provide training and support to SystmOne users within EACH.
- Must be willing to travel across the three hospice localities when required.
Responsibilities
- Responsible for the routine maintenance of SystmOne including monitoring the completion of
tasks.
- Provide routine end user support to staff including the implementation of updates and
changes to SystmOne.
- Run regular reports according to the reporting schedule including the clinical performance,
Integrated Care Boards, postcodes etc.
- Assist the SystmOne Manager to manage data quality reporting to ensure consistent and
standardised data entry standards are maintained.
- Develop and update clinical templates, questionnaires as directed by the SystmOne Manager
whilst working closely with the service leads to understand their functional requirements
- Provide training to SystmOne users including induction, refresher and update training, as
required
- Liaise with the Registration Authority for end user issues that requiring escalation.
- Support the organisations Registration Authority sponsors and smartcard administrators
when required.
- Attend and provide admin support for the Care Records Quality and Safety Group.
- Participate in the review of policies, standard operating procedures and guidance for Care
records & SystmOne activities.
General requirements:
- Maintain confidentiality in all areas of work at EACH.
- Ensure that your conduct within and outside EACH does not conflict with organisational
expectations.
- Actively support and promote EACH and all its policies.
- Promote the safeguarding and welfare of children, young people and vulnerable adults
- Ensure an awareness and observation of Fire and Health and Safety Regulations.
- Ensure the respect, dignity and rights to privacy of children, young people and their families
as far as possible.
Job description
Job responsibilities
Job Summary:
- To provide routine maintenance of SystmOne to meet the functional requirements of EACH.
- Working closely with lead clinicians and service managers to develop clinical templates and
questionnaires.
- To run routine reports from SystmOne.
- To provide training and support to SystmOne users within EACH.
- Must be willing to travel across the three hospice localities when required.
Responsibilities
- Responsible for the routine maintenance of SystmOne including monitoring the completion of
tasks.
- Provide routine end user support to staff including the implementation of updates and
changes to SystmOne.
- Run regular reports according to the reporting schedule including the clinical performance,
Integrated Care Boards, postcodes etc.
- Assist the SystmOne Manager to manage data quality reporting to ensure consistent and
standardised data entry standards are maintained.
- Develop and update clinical templates, questionnaires as directed by the SystmOne Manager
whilst working closely with the service leads to understand their functional requirements
- Provide training to SystmOne users including induction, refresher and update training, as
required
- Liaise with the Registration Authority for end user issues that requiring escalation.
- Support the organisations Registration Authority sponsors and smartcard administrators
when required.
- Attend and provide admin support for the Care Records Quality and Safety Group.
- Participate in the review of policies, standard operating procedures and guidance for Care
records & SystmOne activities.
General requirements:
- Maintain confidentiality in all areas of work at EACH.
- Ensure that your conduct within and outside EACH does not conflict with organisational
expectations.
- Actively support and promote EACH and all its policies.
- Promote the safeguarding and welfare of children, young people and vulnerable adults
- Ensure an awareness and observation of Fire and Health and Safety Regulations.
- Ensure the respect, dignity and rights to privacy of children, young people and their families
as far as possible.
Person Specification
Other Requirements
Essential
- Able to travel to EACH hospice locations as required
- Evidence of commitment to own continuing educational development
Experience
Essential
- Relevant experience of configuring, setting up and maintaining SystmOne.
- Experience using and confident in IT software including MS Word, Outlook and Excel
- Exporting & processing of clinical reports from SystmOne to a Excel format
Desirable
- Experience of working with Excel including Pivot Tables and basic formulae.
- Experience of teaching or training
Skills and Abilities
Essential
- Ability to communicate with a range of professional hierarchies
- Ability to maintain confidentiality appropriate to the setting
- Ability to work alone, prioritise workload and manage own time limit
- Ability to recognise problems and work with others to solve them
- Effective communication skills both verbally and written
- Ability to work effectively with colleagues from other disciplines
Qualifications
Essential
- Understanding of information governance principles
- Strong knowledge and training in how to configure, setting up and
- maintain SystmOne.
Desirable
- A good understanding of the health and care sector
- TPP train the trainer course on any of the SystmOne modules
- Understanding of clinical Read Codes and SNOMED
- Strategic reporting from SystmOne
- Familiarisation of SystmOne
- Palliative Care & Hospital Modules
Person Specification
Other Requirements
Essential
- Able to travel to EACH hospice locations as required
- Evidence of commitment to own continuing educational development
Experience
Essential
- Relevant experience of configuring, setting up and maintaining SystmOne.
- Experience using and confident in IT software including MS Word, Outlook and Excel
- Exporting & processing of clinical reports from SystmOne to a Excel format
Desirable
- Experience of working with Excel including Pivot Tables and basic formulae.
- Experience of teaching or training
Skills and Abilities
Essential
- Ability to communicate with a range of professional hierarchies
- Ability to maintain confidentiality appropriate to the setting
- Ability to work alone, prioritise workload and manage own time limit
- Ability to recognise problems and work with others to solve them
- Effective communication skills both verbally and written
- Ability to work effectively with colleagues from other disciplines
Qualifications
Essential
- Understanding of information governance principles
- Strong knowledge and training in how to configure, setting up and
- maintain SystmOne.
Desirable
- A good understanding of the health and care sector
- TPP train the trainer course on any of the SystmOne modules
- Understanding of clinical Read Codes and SNOMED
- Strategic reporting from SystmOne
- Familiarisation of SystmOne
- Palliative Care & Hospital Modules
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
