East Lancashire Hospice

Head of Facilities

The closing date is 02 June 2025

Job summary

Our Head of Facilities retired after nearly 23 years service. Weve decided to try to find an experienced Facilities Manager on a temporary basis to run the department on a daily basis and give us time to shape what the future of this service should be.

We envisage the interim Head of Facilities being on a 12/18 month full time contract and paid a daily rate up to £250 per day. You would also have a small team of direct reports.

Ideally, wed be looking for the interim Head of Facilities to start as soon as possible and be experienced enough in our sector to hit the ground running.

The current Job Description is attached so that you can see the range of the role as it currently stands. Its a fulltime role , based predominantly in Blackburn at the hospice.

Are you the person we need for this exciting opportunity?

If youd like to find out more please call on 01254 965832

*Previous applicants need not apply*

Main duties of the job

Key Responsibilities:

  • To ensure the buildings and grounds are safe, secure, clean and tidy and well maintained. To ensure that contracts and the maintenance plan represent value for money and be instrumental in their negotiation, renewal and performance management.
  • To ensure that contracts are in place for a Syr maintenance plan (In line with the lease obligations); a cleaning contract is in place and monitored; private laundry services are in place; a gritting contract is in place and liaise with NHS Property Services as required.
  • To develop and monitor budgets including standalone projects like the "wish list" and capital expenditure.
  • To be responsible for the safe keeping and use of the hospice credit card and petty cash.
  • Act as the lead for organisational Health and Safety; Fire Safety; Infection Control (Inc mask fitting FFP3) and the Equipment User Group - proactively managing these group and reporting to Hospice Governance committees as requested.
  • Carry out bi - annual audits as required.Play a lead role in the out of hour's process (currently in development).
  • To take delegated responsibility from IGMD for PCI compliance.
  • To maintain cash till and card facilities for reception and catering (and work with IGMD to operate with fundraising and retail operations wherever possible).
  • As a senior member of the Hospice management team to work collaboratively with other Heads of Department on matters relating to Hospice development and to role model our values.

About us

East Lancs Hospice

East Lancashire Hospice is a registered charity, founded in 1984. We support and care for patients with a life limiting illness, their families and others close to them. We provide this in a number of ways; at the hospice and in peoples own homes across our community of Blackburn, Darwen, Hyndburn and the Ribble Valley.

With approximately 120 employees and over 250 volunteers, our people are our biggest asset whom we value tremendously. Our services to the local community would not be possible without our motivated and caring workforce who always strive to deliver excellence in all that they do. The hospice is a unique and special place, kindness and compassion are qualities that run throughout the hospice and our people truly believe in what we do.

Details

Date posted

20 May 2025

Pay scheme

Very senior manager (VSM)

Salary

Depending on experience £150-£250 per day, dependant on experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B0068-25-0018

Job locations

Park Lee Road

Blackburn

BB2 3NY


Job description

Job responsibilities

We are looking for an experienced Head of Facilities to join our Corporate Services team. The Head of Facilities will be responsible for ensuring compliance with legislation, best practices, and quality standards in facilities management, which includes overseeing the buildings, grounds, and garden at Park Lee Road, as well as our retail premises.

Key Responsibilities:

  • To ensure the buildings and grounds are safe, secure, clean and tidy and well maintained.
  • To ensure that contracts and the maintenance plan represent value for money and be instrumental in their negotiation, renewal and performance management.
  • To ensure that contracts are in place for a Syr maintenance plan (In line with the lease obligations); a cleaning contract is in place and monitored; private laundry services are in place; a gritting contract is in place and liaise with NHS Property Services as required.
  • To develop and monitor budgets including standalone projects like the "wish list" and capital expenditure.
  • To be responsible for the safe keeping and use of the hospice credit card and petty cash.
  • Act as the lead for organisational Health and Safety; Fire Safety; Infection Control (Inc mask fitting FFP3) and the Equipment User Group - proactively managing these group and reporting to Hospice Governance committees as requested.
  • Carry out bi - annual audits as required.Play a lead role in the out of hour's process (currently in development).
  • To take delegated responsibility from IGMD for PCI compliance.
  • To maintain cash till and card facilities for reception and catering (and work with IGMD to operate with fundraising and retail operations wherever possible).
  • As a senior member of the Hospice management team to work collaboratively with other Heads of Department on matters relating to Hospice development and to role model our values.

Working for ELH is incredibly rewarding; every day, we make a significant difference in peoples lives, and you could be a part of that. We value and support our staff, enabling them to perform at their best and enjoy coming to work.

Job description

Job responsibilities

We are looking for an experienced Head of Facilities to join our Corporate Services team. The Head of Facilities will be responsible for ensuring compliance with legislation, best practices, and quality standards in facilities management, which includes overseeing the buildings, grounds, and garden at Park Lee Road, as well as our retail premises.

Key Responsibilities:

  • To ensure the buildings and grounds are safe, secure, clean and tidy and well maintained.
  • To ensure that contracts and the maintenance plan represent value for money and be instrumental in their negotiation, renewal and performance management.
  • To ensure that contracts are in place for a Syr maintenance plan (In line with the lease obligations); a cleaning contract is in place and monitored; private laundry services are in place; a gritting contract is in place and liaise with NHS Property Services as required.
  • To develop and monitor budgets including standalone projects like the "wish list" and capital expenditure.
  • To be responsible for the safe keeping and use of the hospice credit card and petty cash.
  • Act as the lead for organisational Health and Safety; Fire Safety; Infection Control (Inc mask fitting FFP3) and the Equipment User Group - proactively managing these group and reporting to Hospice Governance committees as requested.
  • Carry out bi - annual audits as required.Play a lead role in the out of hour's process (currently in development).
  • To take delegated responsibility from IGMD for PCI compliance.
  • To maintain cash till and card facilities for reception and catering (and work with IGMD to operate with fundraising and retail operations wherever possible).
  • As a senior member of the Hospice management team to work collaboratively with other Heads of Department on matters relating to Hospice development and to role model our values.

Working for ELH is incredibly rewarding; every day, we make a significant difference in peoples lives, and you could be a part of that. We value and support our staff, enabling them to perform at their best and enjoy coming to work.

Person Specification

Experience

Essential

  • Minimum 3 years of experience managing facilities services. Effectively assessing and managing risk associated with facilities such as legionella, COSHH etc. Managing, leading, motivating and developing a team to meet service and strategic objectives. Managing a budget effectively, demonstrating value for money. Experienced working on their own initiative to proactively achieve requirements of the role and deliver strategic objectives within an agreed timeframe.

Qualifications

Essential

  • IOSH managing safely

Knowledge

Essential

  • Knows key requirements of legislation, best practice and quality standards associated with facilities management. Understands the role of the volunteer and how to engage them to support service provision.

Desirable

  • Understands key aspects of project management of a capital scheme.

Personal Attributes

Essential

  • Able to maintain appropriate, respectful and professional relationships. Punctual, reliable attendance able to work flexibly to meet the needs of the service. Personal conduct is aligned with hospice stated values

Skills

Essential

  • Skilled in developing systems and processes to ensure that facilities are being managed effectively across a 24 hour 7 day a week period. Negotiating with contractors and suppliers to secure value for money. Producing reports to provide assurance to governance committees that compliance with legislation, best practice and quality standards in regard to facilities management is achieved. Effective management of the annual maintenance schedule for grounds and buildings. Working in collaboration to achieve shared goals and ensure effective working relationships. Presentation skills that supports the learning of others. Skilled at effective time management to enable the coordination of multiple work streams and achievement of objectives within deadlines. Effective management of the annual maintenance schedule for grounds and buildings. Working in collaboration to achieve shared goals and ensure effective working relationships. Skilled at effective time management to enable the coordination of multiple work streams and achievement of objectives within deadlines.

Desirable

  • Presentation skills that supports the learning of others.
Person Specification

Experience

Essential

  • Minimum 3 years of experience managing facilities services. Effectively assessing and managing risk associated with facilities such as legionella, COSHH etc. Managing, leading, motivating and developing a team to meet service and strategic objectives. Managing a budget effectively, demonstrating value for money. Experienced working on their own initiative to proactively achieve requirements of the role and deliver strategic objectives within an agreed timeframe.

Qualifications

Essential

  • IOSH managing safely

Knowledge

Essential

  • Knows key requirements of legislation, best practice and quality standards associated with facilities management. Understands the role of the volunteer and how to engage them to support service provision.

Desirable

  • Understands key aspects of project management of a capital scheme.

Personal Attributes

Essential

  • Able to maintain appropriate, respectful and professional relationships. Punctual, reliable attendance able to work flexibly to meet the needs of the service. Personal conduct is aligned with hospice stated values

Skills

Essential

  • Skilled in developing systems and processes to ensure that facilities are being managed effectively across a 24 hour 7 day a week period. Negotiating with contractors and suppliers to secure value for money. Producing reports to provide assurance to governance committees that compliance with legislation, best practice and quality standards in regard to facilities management is achieved. Effective management of the annual maintenance schedule for grounds and buildings. Working in collaboration to achieve shared goals and ensure effective working relationships. Presentation skills that supports the learning of others. Skilled at effective time management to enable the coordination of multiple work streams and achievement of objectives within deadlines. Effective management of the annual maintenance schedule for grounds and buildings. Working in collaboration to achieve shared goals and ensure effective working relationships. Skilled at effective time management to enable the coordination of multiple work streams and achievement of objectives within deadlines.

Desirable

  • Presentation skills that supports the learning of others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Lancashire Hospice

Address

Park Lee Road

Blackburn

BB2 3NY


Employer's website

https://eastlancshospice.org.uk (Opens in a new tab)

Employer details

Employer name

East Lancashire Hospice

Address

Park Lee Road

Blackburn

BB2 3NY


Employer's website

https://eastlancshospice.org.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

CEO

Hilary Barrett

michelle.hughes-cottrell@eastlancshospice.org.uk

01254965833

Details

Date posted

20 May 2025

Pay scheme

Very senior manager (VSM)

Salary

Depending on experience £150-£250 per day, dependant on experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B0068-25-0018

Job locations

Park Lee Road

Blackburn

BB2 3NY


Supporting documents

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