Job summary
We are looking for an experienced Operations Director to lead
the day-to-day delivery and growth of a Private Patient Unit (PPU), working
closely within a joint venture partnership with a large NHS
Foundation Trust on the South Coast .
You'll take overall responsibility for operational
performance, commercial growth, team leadership, governance and patient
experience. You will ensure that the PPU delivers safe, efficient, high-quality services
while meeting ambitious activity and revenue targets.
Main duties of the job
- Act as the main interface between the NHS Trust and Regent's Park Healthcare senior management teams to develop a PPU.
- You will be responsible for the project management and development of the PPU.
- Provide key reporting to all stakeholders on PPU operational metrics, including identifying any key growth opportunities.
About us
Regent's Park Healthcare is a private healthcare provider with extensive experience of working in partnership with NHS Trusts across the UK.
We have over two decades of experience providing cardiac care.
Our services and facilities are led by consultants who have
trained in some of the best cardiac institutions at home and abroad. They share
a common interest in providing patient focused care of the very highest
standard using advanced technologies and smarter operating processes.
Our guiding philosophy is that every patient with heart
disease should have access to healthcare of a world class standard.
This is a new role reporting to the Director of Corporate Development who is based at the corporate headquarters in Salisbury, South Wiltshire.
The successful postholder will be based on the South Coast.
Job description
Job responsibilities
- Lead non-clinical operations and service delivery across the PPU
- Own and deliver the commercial and business development strategy (self-pay and insured)
- Build and lead high-performing operational and admin teams
- Manage budgets, pricing, revenue capture and resource planning
- Drive stakeholder engagement (consultants, referrers, corporates, insurers and internal teams)
- Report into the JV Management Board and contribute to governance and performance reporting
- Ensure compliance across CQC-aligned governance, H&S, GDPR/IG, and risk management
- Lead capital projects, business continuity and ESG/sustainability initiatives
Job description
Job responsibilities
- Lead non-clinical operations and service delivery across the PPU
- Own and deliver the commercial and business development strategy (self-pay and insured)
- Build and lead high-performing operational and admin teams
- Manage budgets, pricing, revenue capture and resource planning
- Drive stakeholder engagement (consultants, referrers, corporates, insurers and internal teams)
- Report into the JV Management Board and contribute to governance and performance reporting
- Ensure compliance across CQC-aligned governance, H&S, GDPR/IG, and risk management
- Lead capital projects, business continuity and ESG/sustainability initiatives
Person Specification
Experience
Essential
- Senior operational leadership experience within an NHS environment.
- Strong commercial / business development capability and confident in analyzing and using performance and marketing data.
- Financial acumen (managing budgets, cost control and resource planning and operational management).
- Excellent stakeholder management and communication skills, combined with ability to present clinical performance data to senior management.
- Experience in a fast paced environment with evolving processes
- Strong project management and team leadership experience across multiple disciplines.
Desirable
- Experience working with partnerships between NHS Trusts and private healthcare providers.
- Experience of working within a PPU.
- Operational experience within a private hospital.
Person Specification
Experience
Essential
- Senior operational leadership experience within an NHS environment.
- Strong commercial / business development capability and confident in analyzing and using performance and marketing data.
- Financial acumen (managing budgets, cost control and resource planning and operational management).
- Excellent stakeholder management and communication skills, combined with ability to present clinical performance data to senior management.
- Experience in a fast paced environment with evolving processes
- Strong project management and team leadership experience across multiple disciplines.
Desirable
- Experience working with partnerships between NHS Trusts and private healthcare providers.
- Experience of working within a PPU.
- Operational experience within a private hospital.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
