Job summary
Kenilworth & Warwick PCN are looking to recruit a Digital and Transformation Lead to join
their team. As Digital and Transformation lead you would be expected to support
increased access to care for patients, by supporting the adoption and/or
optimisation of new technology and other initiatives to improve the care offer
and enabling PCN staff to work more effectively to support the sustainability
of general practice services.You will work collaboratively with other members of the PCN
leadership team and the digital function provided by the local GP Federation to
agree priorities, with a focus on achieving effective and efficient ways of
working.
Hours: Part time 24 hours per week.
Main duties of the job
Improve adoption and/or optimisation of new technology to enhance
patient access and experience and increase PCN productivity.
Build relationships and facilitate collaboration between practices
and the wider system to support the delivery of care to patients (including
shared appointments between practices to aid delivery of enhanced access).
Lead an improvement approach to change including building
capability for quality improvement within the PCN and system wide approaches to
problem solving
Review and improve the PCNs digital maturity.
Use data, and improve data quality to understand demand, capacity
and activity, hit government set targets Digital & Transformation.
Drive improvements in patient experiences of access and staff
experience at work.
Support population health management.
Support understanding of the type and intensity of
support/training needs of the PCN and coordinate this support, including
through OD programmes.
Facilitate
clinically led innovation and the effective adoption of improvement
initiatives, including integrated working at neighborhood and/or place level to
improve access to services for patients.
About us
SWGP Federation is made up of 31 GP
practices from areas including Warwick, Leamington, Stratford-upon-Avon, and
Kenilworth. We work together to deliver enhanced services for the 300,000
patients we cover, as well as improving working practices for our staff. We are
proud to offer high levels of patient care across South Warwickshire. Our
purpose is to grow, support and enable Primary Care in South Warwickshire by
offering additional services and enabling individual practices to focus more
time on delivering patient care.
o
33 days holiday (including bank holidays)
o
NHS Pension
o
Health & Wellbeing support
o
Bike2work Scheme
The Kenilworth & Warwick PCN consists of the following practices....
Castle Medical Centre - 22
Bertie Road, Kenilworth CV8 1JP
Abbey Medical Centre - 42
Station Road, Kenilworth CV8 1JD
Avonside Health Centre - Portabello Way, Warwick
CV34 5GJ
Priory Medical
Centre - Priory Medical Centre, Priory Road, Warwick, CV34
4NA
Chase Meadow Health Centre - 2 Alder
Meadow, Chase Meadow, Warwick CV34 6JY
Salary is dependent on experience and qualifications. Due to the
geography and nature of the role a clean UK driving licence and full use of car
is essential.
Job description
Job responsibilities
Duties and Responsibilities
Improve adoption and/or optimisation of new
technology to enhance patient access and experience and increase PCN
productivity
Build
relationships and facilitate collaboration between practices and the wider
system to support the delivery of care to patients (including shared
appointments between practices to aid delivery of enhanced access)
Lead an
improvement approach to change including building capability for quality
improvement within the PCN and system wide approaches to problem solving
Review and improve the PCNs digital maturity
Use data, and improve data quality, to:
understand demand, capacity and activity
hit government set targets Digital &
Transformation
Drive improvements in patient experiences of access
and staff experience at work.
support population health management
support understanding of the type and intensity of
support/training needs of the PCN and coordinate this support, including
through OD programmes
facilitate clinically led innovation and the
effective adoption of improvement initiatives, including integrated working
at neighborhood and/or place level to improve access to services for
patients.
Project
management
Deliver significant project that support the PCN and
lead to improvements in health outcomes for the patient population.
Manage the whole lifecycle of a programme of system
change.
Support organisational change and the
uptake of initiative that support and embed excellence within the health
system.
Manage the set up and delivery of multiple projects
within a programme of work, working with colleagues and subject matter
experts to scope, plan design and deliver those projects.
Review project reports and risk logs for projects,
advising individual project managers on escalation process and supporting
delivery of projects where there may be significant barriers to delivery.
Manage the whole lifecycle of a
programme of work containing multiple projects, reporting on progress and
managing risks and issues, escalating where necessary to the project board.
Provide expertise of best practice change and
project management methodologies.
Ensure realisation of benefits for customers
through planning and designing and that project outputs meet programme
requirements.
Support organisational change and the uptake of
initiatives that support excellence.
Demonstrate flexibility and support new
programmes and projects where necessary.
Service
improvements
Responsible for the delivery of, robust,
information systems to ensure that all project documentation is stored and
used effectively (PID, dashboards, highlight reports, risk and issues logs
etc).
Develop programme and project management tools,
report and templates that are transferable between projects and can be used
for the whole project lifetime, from design to delivery.
To act as a champion for patients and
their interests and involve the public and patients in the policy development
and decision-making.
To ensure all public and patient contact
with the office is of highest professional standard.
To embed patient and public involvement at all
levels of decision making.
Be a champion for best practice, learning from
experience and from others, supporting the spread of innovation within the
organisation.
Analysis
and judgement
Interrogate and analyse, sometimes
highly complex, information to support the delivery of clear project
reporting and project outcomes.
Write and submit regular high-level
project reports for the programme board showing progress against milestones,
status, resource requirements, issues, risks and dependencies, making
recommendations where a range of options may exist.
Develop key performance indicators and
milestones for specific programmes and projects, managing conflicts and
ensuring that interdependencies are managed effectively.
Communication
Communicate, engage and build
relationships with key strategic policy makers to influence the development
of strategy and policies.
Engage and manage relationships with stakeholders
to achieve a common purpose and realise mutual benefits.
Communicate the vision for the PCN and
support the development of strategy and operational policies that support
this vision.
Forge close working relationships across
the PCN to facilitate an effective matrix style approach to delivery of
projects and programmes of work.
Job description
Job responsibilities
Duties and Responsibilities
Improve adoption and/or optimisation of new
technology to enhance patient access and experience and increase PCN
productivity
Build
relationships and facilitate collaboration between practices and the wider
system to support the delivery of care to patients (including shared
appointments between practices to aid delivery of enhanced access)
Lead an
improvement approach to change including building capability for quality
improvement within the PCN and system wide approaches to problem solving
Review and improve the PCNs digital maturity
Use data, and improve data quality, to:
understand demand, capacity and activity
hit government set targets Digital &
Transformation
Drive improvements in patient experiences of access
and staff experience at work.
support population health management
support understanding of the type and intensity of
support/training needs of the PCN and coordinate this support, including
through OD programmes
facilitate clinically led innovation and the
effective adoption of improvement initiatives, including integrated working
at neighborhood and/or place level to improve access to services for
patients.
Project
management
Deliver significant project that support the PCN and
lead to improvements in health outcomes for the patient population.
Manage the whole lifecycle of a programme of system
change.
Support organisational change and the
uptake of initiative that support and embed excellence within the health
system.
Manage the set up and delivery of multiple projects
within a programme of work, working with colleagues and subject matter
experts to scope, plan design and deliver those projects.
Review project reports and risk logs for projects,
advising individual project managers on escalation process and supporting
delivery of projects where there may be significant barriers to delivery.
Manage the whole lifecycle of a
programme of work containing multiple projects, reporting on progress and
managing risks and issues, escalating where necessary to the project board.
Provide expertise of best practice change and
project management methodologies.
Ensure realisation of benefits for customers
through planning and designing and that project outputs meet programme
requirements.
Support organisational change and the uptake of
initiatives that support excellence.
Demonstrate flexibility and support new
programmes and projects where necessary.
Service
improvements
Responsible for the delivery of, robust,
information systems to ensure that all project documentation is stored and
used effectively (PID, dashboards, highlight reports, risk and issues logs
etc).
Develop programme and project management tools,
report and templates that are transferable between projects and can be used
for the whole project lifetime, from design to delivery.
To act as a champion for patients and
their interests and involve the public and patients in the policy development
and decision-making.
To ensure all public and patient contact
with the office is of highest professional standard.
To embed patient and public involvement at all
levels of decision making.
Be a champion for best practice, learning from
experience and from others, supporting the spread of innovation within the
organisation.
Analysis
and judgement
Interrogate and analyse, sometimes
highly complex, information to support the delivery of clear project
reporting and project outcomes.
Write and submit regular high-level
project reports for the programme board showing progress against milestones,
status, resource requirements, issues, risks and dependencies, making
recommendations where a range of options may exist.
Develop key performance indicators and
milestones for specific programmes and projects, managing conflicts and
ensuring that interdependencies are managed effectively.
Communication
Communicate, engage and build
relationships with key strategic policy makers to influence the development
of strategy and policies.
Engage and manage relationships with stakeholders
to achieve a common purpose and realise mutual benefits.
Communicate the vision for the PCN and
support the development of strategy and operational policies that support
this vision.
Forge close working relationships across
the PCN to facilitate an effective matrix style approach to delivery of
projects and programmes of work.
Person Specification
Qualifications
Essential
- Educated to Masters level in a relevant area of academic practice or equivalent working experience at this level.
- Evidence of continuing professional development relevant to role.
- Additional management qualification or specialist qualification or equivalent level of experience.
Desirable
- Project Management Qualification.
Experience
Essential
- Extensive experience of leading change projects.
- Extensive experience of managing projects and delivering them within agreed timescales and budgets.
- Experience of providing support and input into complex programmes.
- Experience of interpreting national policy and implementing this through programmes of work.
- Previous experience of managing budgets for complex programmes of work, including budget setting and monitoring.
- Must understand the relationship between the Department of Health and individual provider and commissioning organisations.
- Able to provide and receive highly complex, sensitive and contentious information.
- Able to draw qualitative and quantitative information from a range of sources and present it in a clear and concise way.
- Able to negotiate on difficult and contentious issues including performance and change.
- Ability to effectively plan and think strategically and analyse and resolve problems in a multidisciplinary environment.
- Good analytical skills with an ability to analyse and consider complex information and develop a range of options.
- Ability to anticipate problems before they arise and offer appropriate solutions.
- Demonstrate the ability to plan over the short, medium and long term altering plans to fit with the rapidly changing environment.
- Good working Knowledge of Emis.
- Interpersonal skill.
- Excellent stakeholder management skills.
- Excellent communication and presentation skills and an ability to engage successfully with a wide range of people at all levels within the organisation.
- Ability to build relations with internal and external partners which are critical in securing the strategic objectives of the business.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
Person Specification
Qualifications
Essential
- Educated to Masters level in a relevant area of academic practice or equivalent working experience at this level.
- Evidence of continuing professional development relevant to role.
- Additional management qualification or specialist qualification or equivalent level of experience.
Desirable
- Project Management Qualification.
Experience
Essential
- Extensive experience of leading change projects.
- Extensive experience of managing projects and delivering them within agreed timescales and budgets.
- Experience of providing support and input into complex programmes.
- Experience of interpreting national policy and implementing this through programmes of work.
- Previous experience of managing budgets for complex programmes of work, including budget setting and monitoring.
- Must understand the relationship between the Department of Health and individual provider and commissioning organisations.
- Able to provide and receive highly complex, sensitive and contentious information.
- Able to draw qualitative and quantitative information from a range of sources and present it in a clear and concise way.
- Able to negotiate on difficult and contentious issues including performance and change.
- Ability to effectively plan and think strategically and analyse and resolve problems in a multidisciplinary environment.
- Good analytical skills with an ability to analyse and consider complex information and develop a range of options.
- Ability to anticipate problems before they arise and offer appropriate solutions.
- Demonstrate the ability to plan over the short, medium and long term altering plans to fit with the rapidly changing environment.
- Good working Knowledge of Emis.
- Interpersonal skill.
- Excellent stakeholder management skills.
- Excellent communication and presentation skills and an ability to engage successfully with a wide range of people at all levels within the organisation.
- Ability to build relations with internal and external partners which are critical in securing the strategic objectives of the business.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
