Humankind Charity

Lead Counsellor

The closing date is 28 February 2026

Job summary

About the Role

This role involves providing structured counselling / psychosocial therapies to service users and their close family members as required. Also providing management of the countywide counselling service within Recovery Steps Cumbria and operational support to trainee counsellors on placement at the service.

Main duties of the job

What Youll Do

  • Coordinate, manage, and lead an accessible counselling service with clear pathways and risk governance.
  • Hold clinical governance and safeguarding accountability for the counselling element of the service.
  • Create and maintain clear pathway for the counselling service from referral point to exit.
  • Provide robust assessments of clients mental health needs and suitability for psychological intervention, allocate correctly with counsellors, volunteer/Student counsellors as appropriate to their capacity and skills.
  • Provide supervision, guidance, and reflective practice spaces for counsellors, volunteer and trainee counsellors ensuring high quality of care.
  • Implement systems responsive to differing levels of risk, complexity, and need; escalate safeguarding promptly.

About us

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, weve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services and its all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change.

Details

Date posted

09 February 2026

Pay scheme

Other

Salary

£40,266 to £54,478 a year Pro Rata'd to 30 Hours

Contract

Permanent

Working pattern

Part-time

Reference number

B0061-JR011242

Job locations

Recovery Steps Cumbria

Castle Street

Carlisle

CA3 8SY


Job description

Job responsibilities

About the Role

This role involves providing structured counselling / psychosocial therapies to service users and their close family members as required. Also providing management of the countywide counselling service within Recovery Steps Cumbria and operational support to trainee counsellors on placement at the service.

What Youll Do

  • Coordinate, manage, and lead an accessible counselling service with clear pathways and risk governance.
  • Hold clinical governance and safeguarding accountability for the counselling element of the service.
  • Create and maintain clear pathway for the counselling service from referral point to exit.
  • Provide robust assessments of clients mental health needs and suitability for psychological intervention, allocate correctly with counsellors, volunteer/Student counsellors as appropriate to their capacity and skills.
  • Provide supervision, guidance, and reflective practice spaces for counsellors, volunteer and trainee counsellors ensuring high quality of care.
  • Implement systems responsive to differing levels of risk, complexity, and need; escalate safeguarding promptly.

To Succeed in This Role, Youll Need:

  • Recognised qualification in Counselling or Psychotherapy (Level 4 or above) BACP accreditation / UKCP registration (or equivalent)
  • Recognised certificate in counselling supervision

Job description

Job responsibilities

About the Role

This role involves providing structured counselling / psychosocial therapies to service users and their close family members as required. Also providing management of the countywide counselling service within Recovery Steps Cumbria and operational support to trainee counsellors on placement at the service.

What Youll Do

  • Coordinate, manage, and lead an accessible counselling service with clear pathways and risk governance.
  • Hold clinical governance and safeguarding accountability for the counselling element of the service.
  • Create and maintain clear pathway for the counselling service from referral point to exit.
  • Provide robust assessments of clients mental health needs and suitability for psychological intervention, allocate correctly with counsellors, volunteer/Student counsellors as appropriate to their capacity and skills.
  • Provide supervision, guidance, and reflective practice spaces for counsellors, volunteer and trainee counsellors ensuring high quality of care.
  • Implement systems responsive to differing levels of risk, complexity, and need; escalate safeguarding promptly.

To Succeed in This Role, Youll Need:

  • Recognised qualification in Counselling or Psychotherapy (Level 4 or above) BACP accreditation / UKCP registration (or equivalent)
  • Recognised certificate in counselling supervision

Person Specification

Qualifications

Essential

  • To Succeed in This Role, Youll Need:
  • Recognised qualification in Counselling or Psychotherapy (Level 4 or above) BACP accreditation / UKCP registration (or equivalent)
  • Recognised certificate in counselling supervision
Person Specification

Qualifications

Essential

  • To Succeed in This Role, Youll Need:
  • Recognised qualification in Counselling or Psychotherapy (Level 4 or above) BACP accreditation / UKCP registration (or equivalent)
  • Recognised certificate in counselling supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Humankind Charity

Address

Recovery Steps Cumbria

Castle Street

Carlisle

CA3 8SY


Employer's website

https://humankindcharity.org.uk/ (Opens in a new tab)

Employer details

Employer name

Humankind Charity

Address

Recovery Steps Cumbria

Castle Street

Carlisle

CA3 8SY


Employer's website

https://humankindcharity.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

09 February 2026

Pay scheme

Other

Salary

£40,266 to £54,478 a year Pro Rata'd to 30 Hours

Contract

Permanent

Working pattern

Part-time

Reference number

B0061-JR011242

Job locations

Recovery Steps Cumbria

Castle Street

Carlisle

CA3 8SY


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