Job summary
Create Warmth,
Comfort and Care in Every Dish
At Birmingham
Hospice, everything we do is shaped by compassion. We are dedicated to
enhancing the quality of life for people living with life-limiting conditions,
while supporting their families and loved ones through some of lifes most
challenging moments.
Our Catering Team
plays a vital role in creating a warm, welcoming environment for patients,
visitors and colleagues. From preparing meals for inpatients to supporting our
Living Well centres and events, the team ensures every dish is made and served
with care, dignity, and the highest standards of food safety.
We are looking
for an experienced and enthusiastic Catering/Kitchen Assistant to join our bank
team at our Selly Park site. Youll support our chefs in preparing and serving
meals and snacks, keeping our kitchen running smoothly, and ensuring excellent
hygiene and food safety at all times.
What
Youll Be Doing:
Preparing
and serving meals
Cleaning
and maintaining kitchen and dining areas
Restocking
goods and supplies
Supporting
the catering for hospice events
Using
a till and cash handling (training will be provided)
Main duties of the job
What
Were Looking For:
Good standard of education with CIEH Level
2 in Food Hygiene (attained within the last 3 years, or willingness to
undertake)
Catering
experience in a professional kitchen and an awareness of food safety
legislation
Experience
of keeping records (e.g completing work schedules)
Excellent communication, people, time management and customer service skills
Physically able to undertake lifting and manual handling activities
What Youll Gain:
Generous benefits
package including enhanced annual leave and retail discount schemes
The chance to
develop new skills and grow your confidence
The reward of
knowing your work makes a meaningful difference to patients and their families
A supportive,
friendly team who value your contribution
If this sounds
like the perfect role for you, wed love to hear from you!
For an informal
chat, email Sandra Humphries at:
sandra.humphries@birminghamhospice.org.uk
About us
Birmingham Hospice provides expert palliative and end of
life care for people and their families living with life-limiting illnesses.
We believe that all people in Birmingham should have access
to the best specialist care and support - when, where and how they need it. Our
vision is a future where everyone with a life-limiting illness will live and
die with dignity and in comfort. Our mission is to enable more people from all
communities to access the care of their choice at the end of life.
During a recent CQC inspection our sites have been rated
outstanding, with independent health care regulators highlighting that
colleagues and services are caring, responsive and well-led.
Our outstanding teams are passionate about providing the
very best care, and patients and their loved ones are at the heart of
everything we do.
Our values of kindness, respect, innovation, togetherness,
positivity and openness are at the centre of who we are, what we do and how we
behave. We pride ourselves on being an inclusive, welcoming, caring and
supportive team. We are offering a competitive salary, with generous holiday
allowance, a contribution pension scheme, and a commitment to investing in our
people through employee benefits and ongoing professional development.
Job description
Job responsibilities
Job title:
Catering
Assistant
Department:
Catering
Hospice band:
Band
I
Reports to:
Catering
Manager
Responsible for:
Ad
hoc supervision of volunteers
DBS required
Enhanced
Job purpose
To assist the Chef(s) within the catering service
with preparation and serving meals for patients, visitors, staff and volunteers. Providing flexible support to ensure the
highest standards of food safety, hygiene and quality are always maintained.
To ensure cleanliness of food and beverage service areas and equipment.
Main duties
and responsibilities
Catering
Service
Undertake basic food
preparation to assist the Chef(s)
Prepare and serve meals
and snacks for Hospice service users taking into account any special dietary
requirements and cultural, ethnic and religious considerations.
Clear away and wash up
after food preparation, mealtimes or meetings/events etc.
Cleaning and restocking
water coolers, vending machines and other snack and beverage services.
Be responsible for handling
and following procedures to process income from the Dining Room, including
use of till, till reconciliation and cash handling.
Undertake duties required
by the catering department to support on-site events.
Receive deliveries and put
goods into correct storage ensuring quality and good safety checks are completed.
Maintain high standards by
compliance with internal policies and procedures including infection control
and food safety legislation.
Ensure kitchen, service,
dining areas and storerooms are kept hygienically clean and tidy.
Ensure the dining room is
clean, tidy and ready for food service.
Use all equipment safely
and report any broken or faulty equipment to the appropriate person.
Assist with supervising
volunteers in the department.
To be available at short
notice and display flexibility to provide cover during absence within the
team.
Assist in the Hive Cafe when required.
Health
and Safety
Ensure safe systems of
work are followed and always maintained.
Attend statutory and
mandatory training sessions as required.
General duties
Confidentiality
All
employees are required to uphold the confidentiality of all information
records in whatever format, encountered in the course of employment and after
it.
All
employees are bound by the requirements of the General Data Protection
Regulations when, in the course of their employment, they deal with
information records relating to individuals.
Equality and Diversity
The hospice
is committed to promoting an environment that values diversity. All staff are
responsible for ensuring that they treat individuals equally and fairly and
do not discriminate on the grounds of age, disability, gender reassignment,
marriage or civil partnership, pregnancy or maternity, race, religion or
belief, sex, and sexual orientation. The hospice expects all staff to behave
in a way that recognises and respects diversity in line with the appropriate
standards.
Health and safety
All
employees have a responsibility under the terms of the Health and Safety at
Work Act 1974 to protect and promote their own health and that of others in
the workplace.
All
employees must comply with all hospice health and safety procedures infection
control.
The
prevention and control of infection is the responsibility of everyone who is
employed by the hospice. Employees must be aware of infection control
policies, procedures and the importance of protecting themselves and their
clients in maintaining a clean and healthy environment.
Information governance
All
employees are responsible for ensuring they undertake any training relating
to information governance, read the hospices policies, procedures and
guidance documents relating to information governance, and understanding how
this affects them in their role.
Professional development
All
employees must participate in an annual appraisal and develop a personal
development plan with their line manager.
All
employees are responsible for maintaining their statutory and mandatory
training.
Safeguarding children, young people and vulnerable
adults
The hospice
is committed to safeguarding and promoting the welfare of children, young
people and vulnerable adults. All employees and volunteers are expected to
behave in such a way that supports this commitment pandemic or major incident.
In the
event of a pandemic or major incident, the post holder may be asked to
undertake other duties not necessarily commensurate to the banding of this
role. This could include duties in any part of the hospice. Prior to
undertaking any duties, the member of staff will have full training and
induction. We wont ask any member of staff to undertake duties for which
they are not competent or where they feel unsafe in their environment or
could put patients or themselves at risk.
The job description is not
exhaustive and may be amended following appropriate consultation in the light
of business needs.
Job description
Job responsibilities
Job title:
Catering
Assistant
Department:
Catering
Hospice band:
Band
I
Reports to:
Catering
Manager
Responsible for:
Ad
hoc supervision of volunteers
DBS required
Enhanced
Job purpose
To assist the Chef(s) within the catering service
with preparation and serving meals for patients, visitors, staff and volunteers. Providing flexible support to ensure the
highest standards of food safety, hygiene and quality are always maintained.
To ensure cleanliness of food and beverage service areas and equipment.
Main duties
and responsibilities
Catering
Service
Undertake basic food
preparation to assist the Chef(s)
Prepare and serve meals
and snacks for Hospice service users taking into account any special dietary
requirements and cultural, ethnic and religious considerations.
Clear away and wash up
after food preparation, mealtimes or meetings/events etc.
Cleaning and restocking
water coolers, vending machines and other snack and beverage services.
Be responsible for handling
and following procedures to process income from the Dining Room, including
use of till, till reconciliation and cash handling.
Undertake duties required
by the catering department to support on-site events.
Receive deliveries and put
goods into correct storage ensuring quality and good safety checks are completed.
Maintain high standards by
compliance with internal policies and procedures including infection control
and food safety legislation.
Ensure kitchen, service,
dining areas and storerooms are kept hygienically clean and tidy.
Ensure the dining room is
clean, tidy and ready for food service.
Use all equipment safely
and report any broken or faulty equipment to the appropriate person.
Assist with supervising
volunteers in the department.
To be available at short
notice and display flexibility to provide cover during absence within the
team.
Assist in the Hive Cafe when required.
Health
and Safety
Ensure safe systems of
work are followed and always maintained.
Attend statutory and
mandatory training sessions as required.
General duties
Confidentiality
All
employees are required to uphold the confidentiality of all information
records in whatever format, encountered in the course of employment and after
it.
All
employees are bound by the requirements of the General Data Protection
Regulations when, in the course of their employment, they deal with
information records relating to individuals.
Equality and Diversity
The hospice
is committed to promoting an environment that values diversity. All staff are
responsible for ensuring that they treat individuals equally and fairly and
do not discriminate on the grounds of age, disability, gender reassignment,
marriage or civil partnership, pregnancy or maternity, race, religion or
belief, sex, and sexual orientation. The hospice expects all staff to behave
in a way that recognises and respects diversity in line with the appropriate
standards.
Health and safety
All
employees have a responsibility under the terms of the Health and Safety at
Work Act 1974 to protect and promote their own health and that of others in
the workplace.
All
employees must comply with all hospice health and safety procedures infection
control.
The
prevention and control of infection is the responsibility of everyone who is
employed by the hospice. Employees must be aware of infection control
policies, procedures and the importance of protecting themselves and their
clients in maintaining a clean and healthy environment.
Information governance
All
employees are responsible for ensuring they undertake any training relating
to information governance, read the hospices policies, procedures and
guidance documents relating to information governance, and understanding how
this affects them in their role.
Professional development
All
employees must participate in an annual appraisal and develop a personal
development plan with their line manager.
All
employees are responsible for maintaining their statutory and mandatory
training.
Safeguarding children, young people and vulnerable
adults
The hospice
is committed to safeguarding and promoting the welfare of children, young
people and vulnerable adults. All employees and volunteers are expected to
behave in such a way that supports this commitment pandemic or major incident.
In the
event of a pandemic or major incident, the post holder may be asked to
undertake other duties not necessarily commensurate to the banding of this
role. This could include duties in any part of the hospice. Prior to
undertaking any duties, the member of staff will have full training and
induction. We wont ask any member of staff to undertake duties for which
they are not competent or where they feel unsafe in their environment or
could put patients or themselves at risk.
The job description is not
exhaustive and may be amended following appropriate consultation in the light
of business needs.
Person Specification
Experience
Essential
- Catering experience in a professional kitchen
- Customer Service skills.
- Experience of maintaining records e.g. completing schedules of work
- Awareness of the importance of personal and professional hygiene within this environment.
- Awareness of Food Safety legislation in line with storage of food.
Desirable
- Relevant catering experience in a healthcare environment
- Experience in operating a till and cash handling
- Experience in dealing with vending machines
- Allergen awareness
Qualifications
Essential
- Good standard of education
- CIEH Level 2 in Food Hygiene (attained within the last 3 years)
Desirable
- NVQ Level 2 in Food Preparation
Personal Skills and Attributes
Essential
- Capable of working alone and in a team
- Physically fit and able to undertake duties involving lifting and handling boxes.
- Good communicator
- Ability to use own initiative
- Flexible
- Enthusiastic
Person Specification
Experience
Essential
- Catering experience in a professional kitchen
- Customer Service skills.
- Experience of maintaining records e.g. completing schedules of work
- Awareness of the importance of personal and professional hygiene within this environment.
- Awareness of Food Safety legislation in line with storage of food.
Desirable
- Relevant catering experience in a healthcare environment
- Experience in operating a till and cash handling
- Experience in dealing with vending machines
- Allergen awareness
Qualifications
Essential
- Good standard of education
- CIEH Level 2 in Food Hygiene (attained within the last 3 years)
Desirable
- NVQ Level 2 in Food Preparation
Personal Skills and Attributes
Essential
- Capable of working alone and in a team
- Physically fit and able to undertake duties involving lifting and handling boxes.
- Good communicator
- Ability to use own initiative
- Flexible
- Enthusiastic
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
