Job summary
HOUSEKEEPING ASSISTANT (PART-TIME)
Closing date: 5th
October 2025
Location: Selly Park Hospice
Hours: 8 hours per week (Monday & Friday 3.00pm
to 7.00pm)
Salary: £5,093 per annum (£23,875 full time equivalent)
DBS Requirement: Enhanced Check
At Birmingham Hospice we are committed to improving the
quality of life for people living with life-limiting conditions, as well as
supporting their families and loved ones during one of the most challenging
periods they will ever face. We provide compassionate care and support to
patients and their loved ones during some of lifes most difficult times and
every member of our team plays a vital role in providing that care and support.
Were currently looking for a dedicated Housekeeping Assistant
to join our friendly Facilities Team at our Selly Park site. This is
more than just a cleaning role its about creating a safe, welcoming, and
comforting environment for our patients, their families, visitors, and
colleagues.
What Youll Do:
Ensure
all areas of the hospice are cleaned to an exceptional standard
Help
maintain a safe and hygienic environment to support infection control
Contribute
to the warm, welcoming and respectful atmosphere we pride ourselves on
Main duties of the job
What we are looking for:
- Good standard of education
- Previous cleaning experience
- Basic knowledge of health and safety (e.g. COSHH, manual handling, risk assessments)
- Ability to maintain records and complete work schedules
What we offer:
Be part of a growing, values-driven charity
Generous holiday entitlement
Access to wellbeing programme and support
Retail discount scheme and Wagestream
Comprehensive training
For further information or an informal chat, please email: Melanie Gray, Facilities Manager: mel.gray@birminghamhospice.org.uk
Join us and together, we can make every moment matter.
About us
Birmingham Hospice provides expert palliative and end of
life care for people and their families living with life-limiting illnesses.
We believe that all people in Birmingham should have access
to the best specialist care and support - when, where and how they need it. Our
vision is a future where everyone with a life-limiting illness will live and
die with dignity and in comfort. Our mission is to enable more people from all
communities to access the care of their choice at the end of life.
During a recent CQC inspection our sites have been rated
outstanding, with independent health care regulators highlighting that
colleagues and services are caring, responsive and well-led.
Our outstanding teams are passionate about providing the
very best care, and patients and their loved ones are at the heart of
everything we do.
Our values of kindness, respect, innovation, togetherness,
positivity and openness are at the centre of who we are, what we do and how we
behave. We pride ourselves on being an inclusive, welcoming, caring and
supportive team. We are offering a competitive salary, with generous holiday
allowance, a contribution pension scheme, and a commitment to investing in our
people through employee benefits and ongoing professional development.
Job description
Job responsibilities
JOB DESCRIPTION
Job Title:
Housekeeping Assistant
Department:
Facilities
Hospice Band:
I
Reports to:
Housekeeping Supervisor
Responsible for:
None
DBS Required
Enhanced
Job Purpose
To ensure that all areas of the Hospice are cleaned to a high standard to support infection prevention and control. Supporting other members of the facilities team to provide a clean, safe and hygienic working environment by ensuring processes are followed and documentation required is completed accurately.
To provide cover for housekeeping areas when required, sometimes at short notice.
Our services are provided 365 days per year; this includes evening weekends and bank holidays.
Main Duties and Responsibilities
Cleaning
To empty recycling and general waste bins into correct areas, encouraging recycling where possible.
To undertake general cleaning, vacuuming of offices, furniture, fixtures, fittings, toilets and shower rooms in designated areas on designated days.
To undertake deep cleans including post infectious cleaning of patient rooms to a high standard.
To undertake daily cleaning of patient rooms in line with NHS standards, ensuring correct colour coding is followed to reduce risk of infection. This will involve entry into patients rooms while they are resident.
Undertake the cleaning of both hard and soft flooring using the necessary equipment.
Complete all cleaning schedules
Replenish consumables, e.g. toilet rolls, hand soaps, hand towels and related hygiene products.
To undertake specialist cleans, including deep cleans and bleach / barrier cleans
To ensure that all shower curtains and hanging essentials are cleaned, are maintained, and are removed and are date checked as part of the CQC standards.
Stock
To maintain stocks of chemicals to appropriate levels within authorised and secured areas.
To ensure items are used appropriately and labelled, be aware of control measures and restrictions of use including COSHH data sheets and PPE.
To monitor stock levels and rotate stock as appropriate.
To ensure daily flushing is completed and recorded.
Laundry
To ensure linen stock levels are maintained as directed by Housekeeping Supervisor, to liaise with IPU to ensure enough linen is stocked within ward area.
Flexibility
To be able to cover shifts as required at short notice in support of the Cleaning/Housekeeping team organisational needs.
Other
To strive for continual improvement, providing a customer focussed proactive approach to encourage, record and process customer feedback. Celebrating successes and identifying opportunities for change.
To work collaboratively with all other teams to provide the best service to patients and other customers and reflect the values of the Hospice.
To undertake any duties identified by the Housekeeping Supervisor.
General Duties
Confidentiality
All employees are required to uphold the confidentiality of all information records in whatever format, encountered in the course of employment and after it.
- All employees are bound by the requirements of the General Data Protection Regulations when, in the course of their employment, they deal with information records relating to individuals
Equality and Diversity
The Hospice is committed to promoting an environment that values diversity. All staff are responsible for ensuring that they treat individuals equally and fairly and do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation. The Hospice expects all staff to behave in a way which recognises and respects diversity in line with the appropriate standards.
Health and Safety
- All employees have a responsibility under the terms of the Health and Safety at Work Act1974 to protect and promote their own health and that of others in the workplace
- All employees must comply with all Hospice Health and Safety Procedures
Infection Control
The prevention and control of infection is the responsibility of everyone who is employed by the Hospice. Employees must be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment.
Information Governance
- All employees are responsible for ensuring they undertake any training relating to information governance, read the Hospices policies, procedures and guidance documents relating to information governance, and understanding how this affects them in their role.
Professional Development
- All employees must participate in an annual appraisal and develop a personal development plan with their Line Manager
- All employees are responsible for maintaining their statutory and mandatory training.
Safeguarding Children, Young People and Vulnerable Adults
- The Hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All employees and volunteers are therefore expected to behave in such a way that supports this commitment.
The job description is not exhaustive and may be amended following appropriate consultation in the light of business needs
Job description
Job responsibilities
JOB DESCRIPTION
Job Title:
Housekeeping Assistant
Department:
Facilities
Hospice Band:
I
Reports to:
Housekeeping Supervisor
Responsible for:
None
DBS Required
Enhanced
Job Purpose
To ensure that all areas of the Hospice are cleaned to a high standard to support infection prevention and control. Supporting other members of the facilities team to provide a clean, safe and hygienic working environment by ensuring processes are followed and documentation required is completed accurately.
To provide cover for housekeeping areas when required, sometimes at short notice.
Our services are provided 365 days per year; this includes evening weekends and bank holidays.
Main Duties and Responsibilities
Cleaning
To empty recycling and general waste bins into correct areas, encouraging recycling where possible.
To undertake general cleaning, vacuuming of offices, furniture, fixtures, fittings, toilets and shower rooms in designated areas on designated days.
To undertake deep cleans including post infectious cleaning of patient rooms to a high standard.
To undertake daily cleaning of patient rooms in line with NHS standards, ensuring correct colour coding is followed to reduce risk of infection. This will involve entry into patients rooms while they are resident.
Undertake the cleaning of both hard and soft flooring using the necessary equipment.
Complete all cleaning schedules
Replenish consumables, e.g. toilet rolls, hand soaps, hand towels and related hygiene products.
To undertake specialist cleans, including deep cleans and bleach / barrier cleans
To ensure that all shower curtains and hanging essentials are cleaned, are maintained, and are removed and are date checked as part of the CQC standards.
Stock
To maintain stocks of chemicals to appropriate levels within authorised and secured areas.
To ensure items are used appropriately and labelled, be aware of control measures and restrictions of use including COSHH data sheets and PPE.
To monitor stock levels and rotate stock as appropriate.
To ensure daily flushing is completed and recorded.
Laundry
To ensure linen stock levels are maintained as directed by Housekeeping Supervisor, to liaise with IPU to ensure enough linen is stocked within ward area.
Flexibility
To be able to cover shifts as required at short notice in support of the Cleaning/Housekeeping team organisational needs.
Other
To strive for continual improvement, providing a customer focussed proactive approach to encourage, record and process customer feedback. Celebrating successes and identifying opportunities for change.
To work collaboratively with all other teams to provide the best service to patients and other customers and reflect the values of the Hospice.
To undertake any duties identified by the Housekeeping Supervisor.
General Duties
Confidentiality
All employees are required to uphold the confidentiality of all information records in whatever format, encountered in the course of employment and after it.
- All employees are bound by the requirements of the General Data Protection Regulations when, in the course of their employment, they deal with information records relating to individuals
Equality and Diversity
The Hospice is committed to promoting an environment that values diversity. All staff are responsible for ensuring that they treat individuals equally and fairly and do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation. The Hospice expects all staff to behave in a way which recognises and respects diversity in line with the appropriate standards.
Health and Safety
- All employees have a responsibility under the terms of the Health and Safety at Work Act1974 to protect and promote their own health and that of others in the workplace
- All employees must comply with all Hospice Health and Safety Procedures
Infection Control
The prevention and control of infection is the responsibility of everyone who is employed by the Hospice. Employees must be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment.
Information Governance
- All employees are responsible for ensuring they undertake any training relating to information governance, read the Hospices policies, procedures and guidance documents relating to information governance, and understanding how this affects them in their role.
Professional Development
- All employees must participate in an annual appraisal and develop a personal development plan with their Line Manager
- All employees are responsible for maintaining their statutory and mandatory training.
Safeguarding Children, Young People and Vulnerable Adults
- The Hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All employees and volunteers are therefore expected to behave in such a way that supports this commitment.
The job description is not exhaustive and may be amended following appropriate consultation in the light of business needs
Person Specification
Personal Skills and Attributes
Essential
- Capable of working alone and within a team.
- Approachable with an ability to handle criticism or complaints in a positive and proactive way.
- Empathetic providing a caring and appropriate service to all patients regardless of their circumstances, background or health symptoms.
- Ability to follow written instructions and processes.
- Physically fit and able to undertake cleaning duties involving powered equipment, trolleys etc.
- Good communicator both written and verbal.
- Well-presented and clean.
- Comply with confidentiality and work with discretion.
- Resilient, able to demonstrate a calm and measured approach and work well under pressure.
- Ability to use own initiative.
- Flexible.
- Enthusiastic.
- Good customer service skills.
Qualifications
Essential
- Good standard of education
Desirable
- NVQ Level 1 or 2 in Cleaning and Support Services, or relevant BICSc qualification
Experience
Essential
- Experience of maintaining records e.g. completing schedules of work.
- Previous cleaning experience.
- Basic Health and safety knowledge including risk assessments, COSHH and manual handling.
Desirable
- NHS cleaning standards.
- Previous cleaning experience in a similar environment e.g. social care setting.
- Basic IT skills including use of Microsoft Office to produce Word and documents.
Person Specification
Personal Skills and Attributes
Essential
- Capable of working alone and within a team.
- Approachable with an ability to handle criticism or complaints in a positive and proactive way.
- Empathetic providing a caring and appropriate service to all patients regardless of their circumstances, background or health symptoms.
- Ability to follow written instructions and processes.
- Physically fit and able to undertake cleaning duties involving powered equipment, trolleys etc.
- Good communicator both written and verbal.
- Well-presented and clean.
- Comply with confidentiality and work with discretion.
- Resilient, able to demonstrate a calm and measured approach and work well under pressure.
- Ability to use own initiative.
- Flexible.
- Enthusiastic.
- Good customer service skills.
Qualifications
Essential
- Good standard of education
Desirable
- NVQ Level 1 or 2 in Cleaning and Support Services, or relevant BICSc qualification
Experience
Essential
- Experience of maintaining records e.g. completing schedules of work.
- Previous cleaning experience.
- Basic Health and safety knowledge including risk assessments, COSHH and manual handling.
Desirable
- NHS cleaning standards.
- Previous cleaning experience in a similar environment e.g. social care setting.
- Basic IT skills including use of Microsoft Office to produce Word and documents.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
