Palliative Support Worker Hospice at Home

Job description

Job responsibilities

Job Description and Person Specification

Position

Pallative Support Worker Hospice at Home

Reports to

Clinical Services Team Leader

Salary

£19.999.98

Hours31.5 per week split shift 9-1 and 1700 - 2200

Location: Rossendale Hospice and in the Community

Our Vision and Values

Our Vision To positively influence a future in which everyone within Rossendale who accesses our services receives the best possible care and support.

Our Values Underpinning our vision, we have three core values

Compassion

Integrity

Excellence

Openness

Our staff and volunteers uphold these values in everything they do irrespective of their role.

About the Role

As a member of the Hospice at Home team, you will

Work as a carer in the patients home, complementing the care already provided by the community nursing service and social services.

Deliver basic nursing care to support patient comfort and wellbeing.

Be flexible and responsive to the individual needs of patients and their families/carers, ensuring compassionate and person-centred care.

Communicate effectively with the Hospice at Home Team Leader and other team members after each shift to provide updates on the patients condition and any changes observed.

Key Responsibilities

Care Delivery

Work as a carer in the patients home, enhancing care already provided by community nursing and social services.

Provide basic nursing care and emotional support to patients and their families and carers.

Be flexible and responsive to the individual needs of patients and their families.

Communicate effectively with the Hospice at Home Team Leader and other team members after each shift to update them on the patients condition.

Teamwork & Collaboration

Work as part of a team providing nursing care and support within the home environment.

Liaise closely with other agencies involved in patient care in the community.

Demonstrate the ability to work independently and as part of a team, adapting to a variety of tasks as needed.

Support Wellbeing Day Services when required, including during periods of downtime.

Professional & Clinical

Attend all mandatory training sessions (e.g., fire safety, manual handling, CPR).

Report accidents, incidents, or potential risks immediately to the Hospice at Home Team Leader.

Engage in lifelong learning and attend any training suggested by the Team Leader.

Participate in annual appraisals and objective setting.

Compliance & Governance

Act at all times in accordance with Rossendale Hospice policies and procedures.

Maintain confidentiality and adhere to GDPR and data protection requirements.

Safeguard the health and well-being of children and vulnerable adults, following all safeguarding policies and mandatory training.

Health & Safety

Understand fire regulations and actions required in the event of a fire.

Report any incidents/adverse events in line with Hospice policy.

Follow infection control principles and maintain effective hand hygiene.

Take all necessary measures to ensure the safety of staff, patients, volunteers, and visitors in accordance with Hospice Health and Safety Policy.

Manual handling and/or heavy lifting is a key requirement of the role.

Personal Specification

Requirement

Essential

Desirable

Education, Training & Qualifications

Evidence of basic care training or willingness to undertake training.

Mandatory training compliance (manual handling, fire safety, CPR).

Commitment to ongoing professional development.

.

NVQ Level 2 or 3 in Health & Social Care (or equivalent).

Skills & Knowledge

Ability to provide compassionate, person-centred care.

Strong communication skills to liaise effectively with patients, families, and healthcare professionals.

Ability to work independently and as part of a team.

Good organisational skills and flexibility to adapt to changing needs.

Competent in basic record-keeping and reporting.

Experience in palliative or end-of-life care.

Knowledge of local community healthcare services.

Experience

Previous experience in a care setting (community, hospice, or healthcare environment).

Experience working with patients with life-limiting illnesses (desirable but not essential).

Personal Attributes

Empathetic and respectful approach to patients and families.

Reliable, professional, and committed to Hospice values.

Willingness to engage in lifelong learning and attend training as required.

Other Factors

Full, current, valid UK driving licence.

Access to a vehicle for work purposes.

Car insurance including business cover.

Enhanced Disclosure & Barring Service (DBS) check.

Additional Information

This job description will be reviewed annually as part of the appraisal process and may be updated to reflect changing service needs.

Rossendale Hospice provides training and development opportunities for all employees.

All staff are expected to work positively alongside volunteers and demonstrate the Hospice values of excellence, collaboration, respect, dignity, and professionalism.

Rossendale Hospice is a no-smoking organisation.

Safeguarding:

All employees and volunteers must act to always safeguard the health and well-being of children and vulnerable adults, adhering to Hospice and Lancashire Safeguarding policies and participating in mandatory training.

Records Management & Data Protection: Employees have a legal responsibility for all records they handle, including patient health, financial, and administrative data. Annual Data Protection training is mandatory, and any breaches must be reported immediately to the CEO or Clinical Services Manager.

Person Specification

Experience

Essential

• Evidence of basic care training or willingness to undertake training.
• Mandatory training compliance (manual handling, fire safety, CPR).
• Commitment to ongoing professional development.

Desirable

• Experience in palliative or end-of-life care.
• Knowledge of local community healthcare services.

Qualifications

Essential

• Evidence of basic care training or willingness to undertake training.
• Mandatory training compliance (manual handling, fire safety, CPR).
• Commitment to ongoing professional development.

Desirable

• NVQ Level 2 or 3 in Health & Social Care (or equivalent).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rossendale Hospice

Address

Rossendale PHCC New Cribden House

161 Bacup Road

Rawtenstall

Lancashire

BB4 7PL

Employer's website

https://www.rossendalehospice.org/ (Opens in a new tab)