Job summary
The Service Lead will monitor and maintain the professional standards required through leadership and management of Hospice services, creating a supportive and unified team, whose prime purpose is to provide safe, effective care to those who need it, across all Hospice services.
The post holder will take a key role in the Clinical Governance processes including the review, development and implementation of policies and evidence-based practice required for the safe efficient and effective day-to-day operation of the Hospice services and will work closely with the Head of Clinical Services and Service Leads across the organisation to ensure multi-professional collaborative working.
Full Time 37.5 hours / 5 days per week
Band 7 £47, 810 per annum
(unsocial hours enhancements are paid in addition to basic salary)
Main duties of the job
The Service Lead will monitor and maintain the professional standards required through leadership and management of Hospice services, creating a supportive and unified team, whose prime purpose is to provide safe, effective care to those who need it, across all Hospice services.
The post holder will take a key role in the Clinical Governance processes including the review, development and implementation of policies and evidence-based practice required for the safe efficient and effective day-to-day operation of the Hospice services and will work closely with the Head of Clinical Services and Service Leads across the organisation to ensure multi-professional collaborative working.
We are looking for a Registered Nurse with relevant experience working at a senior level within palliative care. The successful candidate will need to be driven by quality improvement and have the qualities of a motivational leader to continuously improve the standard of care and ensure governance structures are embedded throughout whilst working in collaboration with other clinical managers, senior management team and colleagues to development services and to facilitate and lead change across the service to meet the needs of the local population.
About us
We pride ourselves on offering an integrated specialist palliative care service for all our patients in Bolton. We offer our employees an attractive benefits package, including 35 days annual leave including bank holidays, rising to 40 days with long service (pro rata for part-time), generously enhanced maternity package, contributory pension scheme, life assurance, free parking, healthcare cash plan, Blue Light Discount Card, discounted meals and excellent training opportunities. We also offer continuity of service from the NHS with respect to pension and holiday allowance.
Job description
Job responsibilities
To be a visible and approachable leader who clearly demonstrates the Hospices vision, values and service equity at all times.
To build and sustain an environment which actively fosters partnership working with patients and those important to them.
To maintain and develop the skills of all clinical staff through professional leadership and management of the inpatient unit team creating a supportive and unified team.
Job description
Job responsibilities
To be a visible and approachable leader who clearly demonstrates the Hospices vision, values and service equity at all times.
To build and sustain an environment which actively fosters partnership working with patients and those important to them.
To maintain and develop the skills of all clinical staff through professional leadership and management of the inpatient unit team creating a supportive and unified team.
Person Specification
Knowledge & Skills
Essential
- Knowledge of Care Quality Commission (CQC) KLOEs for hospices
- Lead in challenging situations, both clinically and managerially
- Excellent interpersonal and relationship-building skills
- Time management and workload prioritisation
- Ability to motivate and develop staff
- Excellent record keeping with data analysis, report writing and presentation skills
- Ability to develop policies to enhance patient care
Desirable
- Experience of establishment and budget management
- A working knowledge of the Mental capacity Act in practice, including DoLs and the new Liberty Protection Safeguards (LPS)
Values & Personal Attributes
Essential
- Resilience for self and team
- Calm and confident
- Team player
- Honesty and reliability
- Conflict resolution
- Ability to inspire trust and respect
- Act as an ambassador for Hospice services and values
Other
Essential
- A full UK driving licence subject to the Equality Act 2010 Enhanced and Adult Barring Check
Experience
Essential
- Minimum 5 years post registration experience
- Manager in a patient care setting
- Change management
- Audit and patient feedback
- Experience of managing and developing staff including undertaking appraisals and supervision
Desirable
- Experience of working with palliative patients
- Experience of working with volunteers
Qualifications
Essential
- NMC Level 1 Registration
- Degree level qualification
- Palliative Care Qualification
- Leadership / management training / qualification
- Enhanced / Advanced Communication Skills training
- Teaching or Mentorship qualification
Desirable
- Masters degree or working towards
Person Specification
Knowledge & Skills
Essential
- Knowledge of Care Quality Commission (CQC) KLOEs for hospices
- Lead in challenging situations, both clinically and managerially
- Excellent interpersonal and relationship-building skills
- Time management and workload prioritisation
- Ability to motivate and develop staff
- Excellent record keeping with data analysis, report writing and presentation skills
- Ability to develop policies to enhance patient care
Desirable
- Experience of establishment and budget management
- A working knowledge of the Mental capacity Act in practice, including DoLs and the new Liberty Protection Safeguards (LPS)
Values & Personal Attributes
Essential
- Resilience for self and team
- Calm and confident
- Team player
- Honesty and reliability
- Conflict resolution
- Ability to inspire trust and respect
- Act as an ambassador for Hospice services and values
Other
Essential
- A full UK driving licence subject to the Equality Act 2010 Enhanced and Adult Barring Check
Experience
Essential
- Minimum 5 years post registration experience
- Manager in a patient care setting
- Change management
- Audit and patient feedback
- Experience of managing and developing staff including undertaking appraisals and supervision
Desirable
- Experience of working with palliative patients
- Experience of working with volunteers
Qualifications
Essential
- NMC Level 1 Registration
- Degree level qualification
- Palliative Care Qualification
- Leadership / management training / qualification
- Enhanced / Advanced Communication Skills training
- Teaching or Mentorship qualification
Desirable
- Masters degree or working towards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
