Job summary
Come and work for a successful NHS Talking Therapies service with an
excellent reputation for delivering high quality patient care and consistently
high recovery rates. You will be employed by Richmond Borough Mind which runs
the Step 2 element of the Richmond NHS Talking Therapies Service, led by South-West London and St.
Georges Mental Health NHS Trust (SWLStG). We are
an established Low Intensity Talking Therapies service with an excellent
reputation, scoring highly in the London recovery figures. We work closely with
our Step 3 High Intensity colleagues in this co-located service in Twickenham.
RB Mind and SWLStG are making a positive
difference to thousands of people's lives, providing support so that they can
fulfil their potential and enjoy healthy lives.
The role will involve a mix of remote and hybrid working, however this
may change depending on service needs. Please note that all staff would need to
come in person to manage equipment, for client work and for occasional
meetings.
Interviews for this role will be held the week commencing 8th September 2025.
Main duties of the job
Qualified in Low Intensity work, with the recognised low-intensity CBT
qualification, you will be enthusiastic, self-motivated and able to meet the
demands of a challenging but rewarding role. The opportunity to train as a
supervising PWP could be open to suitably experienced PWPs. You will be
managing your own caseload through delivering workshops, offering CCBT and individual
guided self-help. Regular clinical supervision will be provided by the Clinical
or Service lead, in addition to regular line management and training
opportunities.
RB Mind is committed to clinical excellence and ensuring continuing
professional development for our staff team by developing their skills and
special interests. Each PWP is able to champion an area of interest to them
within the service, involving learning and outreach with opportunities to get
involved in service quality improvement projects. For personal development you
will have access to expertise from both the Trust and the local Mind network.
About us
You will be working with a team of dynamic, dedicated and committed Senior
PWPs, PWPs and Trainees and be part of successful teams at both RB Mind and our
partners, South
West London and St. Georges Mental Health NHS Trust. Many of our PWPs have gone on to High Intensity
training within the service.
Based near central Twickenham you will be part home-based and you will
be expected to work one evening per week. You will be able to travel throughout
the Borough of Richmond to ensure that our service is responsive to the needs
of all communities in Richmond.
Job description
Job responsibilities
Psychological Wellbeing Practitioners assess and support patients with common mental health problems in the self-management of their recovery. The treatment interventions support clinical improvement, recovery and social inclusion focused on maintaining employment, returning to the labour market and taking up training opportunities.
Psychological Wellbeing Practitioners contribute to this by delivering evidence-based low-intensity psychological treatments, complemented by information, advice and signposting. The main focus of the service is the provision of psycho-educational groups, alongside interventions including guided self-help and computerised cognitive behavioural therapy (cCBT), links into employment, training and benefits support.
Low Intensity treatment interventions are delivered within prescribed time limits through face-to-face, telephone and video call. Psychological Wellbeing Practitioners are expected to operate in a stepped-care high volume environment carrying a large caseload and to manage their time to maximise the number of clients they can support.
The post-holder will work with people from diverse backgrounds and should be committed to equal opportunities. They will be called upon to work in different community settings and must be prepared to be flexible in their working arrangements.
Job description
Job responsibilities
Psychological Wellbeing Practitioners assess and support patients with common mental health problems in the self-management of their recovery. The treatment interventions support clinical improvement, recovery and social inclusion focused on maintaining employment, returning to the labour market and taking up training opportunities.
Psychological Wellbeing Practitioners contribute to this by delivering evidence-based low-intensity psychological treatments, complemented by information, advice and signposting. The main focus of the service is the provision of psycho-educational groups, alongside interventions including guided self-help and computerised cognitive behavioural therapy (cCBT), links into employment, training and benefits support.
Low Intensity treatment interventions are delivered within prescribed time limits through face-to-face, telephone and video call. Psychological Wellbeing Practitioners are expected to operate in a stepped-care high volume environment carrying a large caseload and to manage their time to maximise the number of clients they can support.
The post-holder will work with people from diverse backgrounds and should be committed to equal opportunities. They will be called upon to work in different community settings and must be prepared to be flexible in their working arrangements.
Person Specification
Experience
Essential
- Experience in working with people with common Mental Health problems specifically anxiety and depression.
- Experience of joint work and multi-agency and partnership working.
- An understanding of the Improving Access to Psychological Therapies Programme (IAPT) and the concept of stepped care and the ability to contribute to the development of best practice.
- Knowledge of working with diversity including across ethnic communities, age, LGBT, gender, disability and religion.
- Knowledge of safeguarding vulnerable adults and child protection legislation.
- Understanding of and commitment to service user involvement.
Desirable
- Knowledge of outcome measures and their use for clinical and audit purposes.
Other
Essential
- A commitment to Equal Opportunities / Equalities and Diversity in work and in service provision.
- Commitment to RB Minds value base underpinned by access, recovery and social inclusion.
- Willingness to travel throughout the borough of Richmond.
- Positive and flexible attitude to work.
- Ability to plan and prioritise own caseload and time.
- Good administrative skills to ensure self-sufficiency.
Qualifications
Essential
- IAPT Low intensity worker/Psychological Wellbeing Practitioner Cert / Dip
Skills and abilities
Essential
- Ability to undertake client assessments (including risk assessments) and gather information about the duration and impact of illness and motivational levels.
- Ability to be self-reflective and use supervision, training and performance review to enhance professional development, skills and knowledge.
- Ability to develop good therapeutic relationships including via telephone and face-to-face work with clients and help people through group work, guided self-help, computerised CBT and other step 2 interventions.
- High standard of written and verbal communication skills to communicate clearly and effectively with colleagues, healthcare professionals, service users, carers and relatives.
- Ability to deliver psycho-educational groups/workshops.
- Ability to work under pressure and manage own personal stress.
- Good computer skills, including proficiency in Microsoft Office packages, and the ability to use computer-based information system to record all client assessments and activity.
Person Specification
Experience
Essential
- Experience in working with people with common Mental Health problems specifically anxiety and depression.
- Experience of joint work and multi-agency and partnership working.
- An understanding of the Improving Access to Psychological Therapies Programme (IAPT) and the concept of stepped care and the ability to contribute to the development of best practice.
- Knowledge of working with diversity including across ethnic communities, age, LGBT, gender, disability and religion.
- Knowledge of safeguarding vulnerable adults and child protection legislation.
- Understanding of and commitment to service user involvement.
Desirable
- Knowledge of outcome measures and their use for clinical and audit purposes.
Other
Essential
- A commitment to Equal Opportunities / Equalities and Diversity in work and in service provision.
- Commitment to RB Minds value base underpinned by access, recovery and social inclusion.
- Willingness to travel throughout the borough of Richmond.
- Positive and flexible attitude to work.
- Ability to plan and prioritise own caseload and time.
- Good administrative skills to ensure self-sufficiency.
Qualifications
Essential
- IAPT Low intensity worker/Psychological Wellbeing Practitioner Cert / Dip
Skills and abilities
Essential
- Ability to undertake client assessments (including risk assessments) and gather information about the duration and impact of illness and motivational levels.
- Ability to be self-reflective and use supervision, training and performance review to enhance professional development, skills and knowledge.
- Ability to develop good therapeutic relationships including via telephone and face-to-face work with clients and help people through group work, guided self-help, computerised CBT and other step 2 interventions.
- High standard of written and verbal communication skills to communicate clearly and effectively with colleagues, healthcare professionals, service users, carers and relatives.
- Ability to deliver psycho-educational groups/workshops.
- Ability to work under pressure and manage own personal stress.
- Good computer skills, including proficiency in Microsoft Office packages, and the ability to use computer-based information system to record all client assessments and activity.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
