Go back
Canterbury Integrated Healthcare

Senior Administrator

The closing date is 21 October 2025

Apply for this job

Job summary

Are you an experienced Administrator passionate about supporting healthcare services? Canterbury Integrated Healthcare are looking for a Senior Administrator to provide vital support to our Head Office, Digital Transformation and ARRS teams.You would ideally be working between 24-30 hours per week, have administration experience in a healthcare setting and be able to demonstrate managing your own workload proactively and flexibly.

The Senior Administrator role is primarily responsible for supporting the CIH management team and the ARRS teams in the collaborative delivery of services. You need to take a autonomous approach in ensuring different workstreams and tasks are completed at appropriate intervals.

To apply please submit your CV through NHS jobs and email a cover letter to kmicb.cih@nhs.net - your cover letter needs to include why you are suitable for this role and how you meet the responsibilities and criteria set out in the Job Description and Person Specification.

Interviews will take place on Thursday 30th October.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Main duties of the job

The role includes:

  • supporting collaborative working across Canterbury
  • helping to establish and maintain effective compliance and assurance systems and processes
  • supporting with communications and the maintenance of TeamNet pages
  • assisting with HR systems with absolute discretion and confidentiality
  • working inline with the strategic vision for CIH
  • supporting the delivery and ensure regular data collation and reporting for CIH contracts
  • ensuring the annexe office is staffed during opening hours
  • scheduling, co-ordinating and assisting at events and meetings
  • taking responsibility for certain administrative areas such as health & safety checks and audits

About us

Canterbury Integrated Healthcare supports the 7 Canterbury practices and their PCNs covering a patient population of around 100,000 and we have worked together for many years.The local care vision in East Kent is for localities to develop a model of care that enables people to live as independently as possible by delivering high quality, person centred care that integrates hospital, social care, community and voluntary services around primary care networks of GP practices. The vision for Canterbury is for the two PCNs to work together to achieve excellent patient care through integrated pathways accessed close to home via local GP practices.

Details

Date posted

03 October 2025

Pay scheme

Other

Salary

£14 to £15 an hour depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

B0051-25-0003

Job locations

The Annexe (Next door to Canterbury Medical Practice)

Ethelbert Road

Canterbury

Kent

CT13NR


Job description

Job responsibilities

It is important to note that responsibilities will be varied and dependent upon CIH needs and this is not designed to be an exhaustive list. The role will require the ability to multi-task while also having strong attention to detail, and flexibility giving the evolving nature of the role. The following are the core responsibilities of the role:

General Admin Support

Provide high quality administrative support to the CIH team as required

Support for CIH meetings to include coordination and circulation of agenda, taking notes, maintaining action logs as required

Collate data and produce reports as and when required

Manage the generic email inbox and co-ordinate communication with the CIH team as appropriate

Support with rota planning and cover arrangements

Support with Education and Training Admin from time to time

Liaise with the Canterbury Care Home and MDT Clinical Leads as required

Liaise with practices to ensure good understanding of service requirements, update process and administrative changes as necessary

Act as a point of contact for practices and CIH staff as necessary

Support with TeamNet and communications

Running regular audits and reports as needed by the CIH management team

To keep up-to-date with the Policies and Procedures

Other administrative duties commensurate with the role

Support Service Delivery

Undertake any administrative tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner

Understand the requirements and support the delivery of commissioned services and contracts

Liaise with practices and contractors as needed

Support in the collection of data and information to aid compliance and performance activities

Compliance and Assurance administrative support

Help with Health and Safety activities such as regular checks and risk assessments and ensuring paperwork and reporting maintained and accessible

Support record keeping, audits and activities related to CQC assurance reporting

Help maintain accurate asset registers

Ensure significant event reporting system is maintained - following up with tasks, gaining more information and liaising with third parties as and when required

Support Information Governance systems and reporting

Job description

Job responsibilities

It is important to note that responsibilities will be varied and dependent upon CIH needs and this is not designed to be an exhaustive list. The role will require the ability to multi-task while also having strong attention to detail, and flexibility giving the evolving nature of the role. The following are the core responsibilities of the role:

General Admin Support

Provide high quality administrative support to the CIH team as required

Support for CIH meetings to include coordination and circulation of agenda, taking notes, maintaining action logs as required

Collate data and produce reports as and when required

Manage the generic email inbox and co-ordinate communication with the CIH team as appropriate

Support with rota planning and cover arrangements

Support with Education and Training Admin from time to time

Liaise with the Canterbury Care Home and MDT Clinical Leads as required

Liaise with practices to ensure good understanding of service requirements, update process and administrative changes as necessary

Act as a point of contact for practices and CIH staff as necessary

Support with TeamNet and communications

Running regular audits and reports as needed by the CIH management team

To keep up-to-date with the Policies and Procedures

Other administrative duties commensurate with the role

Support Service Delivery

Undertake any administrative tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner

Understand the requirements and support the delivery of commissioned services and contracts

Liaise with practices and contractors as needed

Support in the collection of data and information to aid compliance and performance activities

Compliance and Assurance administrative support

Help with Health and Safety activities such as regular checks and risk assessments and ensuring paperwork and reporting maintained and accessible

Support record keeping, audits and activities related to CQC assurance reporting

Help maintain accurate asset registers

Ensure significant event reporting system is maintained - following up with tasks, gaining more information and liaising with third parties as and when required

Support Information Governance systems and reporting

Person Specification

Personal Qualities

Essential

  • Flexible approach to the evolving nature of the role
  • Able to show good initiative and judgement
  • Good communicator, verbal and written
  • Enthusiastic and motivated
  • Ability to work collaboratively in a team
  • High levels of integrity and confidentiality
  • Drive to provide excellent administrative services

Qualifications

Essential

  • Good standard of education with good literacy and numeracy skills

Experience

Essential

  • Track record of administrative experience, ideally in primary care
  • Track record of carrying out compliance checks and audits
  • Demonstrates ability to look at a system, recommend improvements and initiate better ways of working
  • Can demonstrate organisation and excellent attention to detail
  • Time management and ability to prioritise workload
  • Knowledge of EMIS Web Clinical System
  • Good knowledge of Microsoft Office software
  • Ability to work autonomously - lone working and remote working will factor into this role
  • Ability to follow policy and procedures

Desirable

  • Proficient in EMIS Web Searches and Templates
  • Experience of data analysis and producing high standard reports
  • Experience using Canva to produce reports
Person Specification

Personal Qualities

Essential

  • Flexible approach to the evolving nature of the role
  • Able to show good initiative and judgement
  • Good communicator, verbal and written
  • Enthusiastic and motivated
  • Ability to work collaboratively in a team
  • High levels of integrity and confidentiality
  • Drive to provide excellent administrative services

Qualifications

Essential

  • Good standard of education with good literacy and numeracy skills

Experience

Essential

  • Track record of administrative experience, ideally in primary care
  • Track record of carrying out compliance checks and audits
  • Demonstrates ability to look at a system, recommend improvements and initiate better ways of working
  • Can demonstrate organisation and excellent attention to detail
  • Time management and ability to prioritise workload
  • Knowledge of EMIS Web Clinical System
  • Good knowledge of Microsoft Office software
  • Ability to work autonomously - lone working and remote working will factor into this role
  • Ability to follow policy and procedures

Desirable

  • Proficient in EMIS Web Searches and Templates
  • Experience of data analysis and producing high standard reports
  • Experience using Canva to produce reports

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Canterbury Integrated Healthcare

Address

The Annexe (Next door to Canterbury Medical Practice)

Ethelbert Road

Canterbury

Kent

CT13NR

Employer details

Employer name

Canterbury Integrated Healthcare

Address

The Annexe (Next door to Canterbury Medical Practice)

Ethelbert Road

Canterbury

Kent

CT13NR

Employer contact details

For questions about the job, contact:

Francesca or Clare

kmicb.cih@nhs.net

01227666070

Details

Date posted

03 October 2025

Pay scheme

Other

Salary

£14 to £15 an hour depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

B0051-25-0003

Job locations

The Annexe (Next door to Canterbury Medical Practice)

Ethelbert Road

Canterbury

Kent

CT13NR


Supporting documents

Privacy notice

Canterbury Integrated Healthcare's privacy notice (opens in a new tab)