Job summary
Are you passionate about driving real system change, challenging inequalities, and working alongside people with lived experience to improve services for those facing multiple disadvantage?
If so, this is your opportunity to help shape the future of support in Thanet. Kent has been accepted as a new Making Every Adult Matter (MEAM) approach area, with Thanet chosen as the pilot site. MEAM works with local areas to design and deliver better coordinated services for people experiencing multiple disadvantage, including homelessness, substance use, contact with the criminal justice system, and mental health challenges
As the MEAM Coordinator for Thanet, you will lead the coordination of this innovative approach - working across health, social care, housing, criminal justice, and the voluntary sector to break down barriers, influence change, and co-produce new ways of working with people who know the system best: those who have lived it.
The MEAM Coordinator will engage with all relevant bodies and build close working relationships across sectors. Hence, excellent relationships building and partnership working is essential for this role.
Main duties of the job
As the MEAM Coordinator, you will:
- Lead the Thanet MEAM pilot, building strong relationships across public, voluntary, and community sectors.
- Co-produce service solutions with people who have lived experience of multiple disadvantage.
- Coordinate multi-agency support for individuals in the first Thanet MEAN cohort using a trauma-informed, strengths-based approach.
- Identify and escalate barriers within the system that prevent equitable access to services.
- Gather and analyse data to evidence impact, inform commissioning, and influence policy.
- Facilitate learning and reflective spaces for frontline teams to embed MEAM principles.
- Promote system change by sharing insights and best practice across Kent.
About us
Thanet Health CIC is a community Interest Company and GP membership organisation, working together to enhance the health and wellbeing of people across Thanet. We are committed to collaboration, innovation, and excellence in primary care.
For this role Thanet Health CIC is working in partnership with the Thanet Health Alliance (the strategic body bringing together all public services and VCE organisations) in order to enable cross sector working and efficient breaking down of barriers between bodies and providers.
Job description
Job responsibilities
Please see the full Job Description and Person Specification attached to this advert for full details.
Job description
Job responsibilities
Please see the full Job Description and Person Specification attached to this advert for full details.
Person Specification
Experience
Essential
- Significant experience of working directly with individuals with complex life experiences.
- Proven ability to coordinate and deliver personalised case management in a multi-agency setting.
- Experience facilitating reflective practice or professional learning.
- Demonstrable experience of negotiating and influencing at both operational and strategic levels.
- Experience in collecting, analysing, and reporting on quantitative and qualitative data.
- Experience in co-production with people with lived / living experience.
Desirable
- Track record of leading service improvement or contributing to systems change.
- Experience supporting governance structures or project boards.
- Previous experience delivering training or facilitating networks.
- Lived experience of multiple disadvantage.
Qualifications
Essential
- In depth knowledge of support systems for people facing multiple disadvantage (e.g. homelessness, mental health, substance use, offending).
- Strong understanding of trauma-informed, strengths-based, and person-centered approaches.
- Knowledge of safeguarding principles and legal responsibilities relating to adults and children.
- Familiarity with risk assessment and management processes in multi-agency contexts.
- Knowledge of GDPR and data management best practices.
Desirable
- Relevant professional qualification (e.g. social work, health, housing, criminal justice).
- Knowledge of MEAM (Making Every Adult Matter) approach and its national framework.
- Understanding of local governance structures and commissioning processes.
- Knowledge of Thanet's location and challenges.
Person Specification
Experience
Essential
- Significant experience of working directly with individuals with complex life experiences.
- Proven ability to coordinate and deliver personalised case management in a multi-agency setting.
- Experience facilitating reflective practice or professional learning.
- Demonstrable experience of negotiating and influencing at both operational and strategic levels.
- Experience in collecting, analysing, and reporting on quantitative and qualitative data.
- Experience in co-production with people with lived / living experience.
Desirable
- Track record of leading service improvement or contributing to systems change.
- Experience supporting governance structures or project boards.
- Previous experience delivering training or facilitating networks.
- Lived experience of multiple disadvantage.
Qualifications
Essential
- In depth knowledge of support systems for people facing multiple disadvantage (e.g. homelessness, mental health, substance use, offending).
- Strong understanding of trauma-informed, strengths-based, and person-centered approaches.
- Knowledge of safeguarding principles and legal responsibilities relating to adults and children.
- Familiarity with risk assessment and management processes in multi-agency contexts.
- Knowledge of GDPR and data management best practices.
Desirable
- Relevant professional qualification (e.g. social work, health, housing, criminal justice).
- Knowledge of MEAM (Making Every Adult Matter) approach and its national framework.
- Understanding of local governance structures and commissioning processes.
- Knowledge of Thanet's location and challenges.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.