The Chaseley Trust

Therapy Service Manager

The closing date is 22 February 2026

Job summary

We have an exciting opportunity for a proactive and committed Therapy Service Manager to join our multi-disciplinary team here at Chaseley. We are looking for someone who is passionate and strives to make a difference to the lives of individuals affected by a disability. Our Therapy and Clinical teams work together to deliver a high standard of assessment and interventions to support our residents and outpatient clients to develop their independence and daily living skills.

Main duties of the job

  • Manage, lead & develop a co-ordinated Physiotherapy service, aligned to programmes for maintenance or rehabilitation of individuals with diverse presentations of complex physical & psychological conditions.
  • Lead the teams clinical diagnosis & develop treatment plans for this complex patient group incorporating neuro-disabilities
  • Oversee discharges back into the community as part of a delivering comprehensive, quality & goal focussed Therapy interventions
  • Identify opportunities to develop & grow the service to generate additional income & incorporate Therapeutic Activities as part of our commercial range of services available to residents & the Local Community
  • To supervise, educate, assess the performance of a professional Therapy team including student placements. Continuously monitoring & improving the teams performance to align to quality focussed frameworks
  • Lead NHS quality contract review meetings
  • Undertake appropriate assessments with Residents, their families, & Funders, making recommendations to maximise individual support
  • Establish & maintain effective professional relationships with external colleagues, promoting the service & opportunities
  • Participate in MDT meetings & case conferences
  • To contribute to the development & review of local policies, standards, & guidelines
  • To be responsible for the supervision, professional development & competency of the team
  • Oversee the running of services to all outpatient attendees

About us

Chaseley, located on Eastbourne seafront, offers 55 rooms, large gardens, and communal spaces like a dining room, lounge, art room, gym, and bar. Designed to promote independence, residents enjoy physiotherapy, social activities, and our outdoor terraces with stunning sea views.

Life at Chaseley goes beyond complex clinical care. Residents are supported to build confidence, maintain independence where possible, and stay connected to the world around them through skilled nursing, therapy, social activities, and everyday routines that feel familiar and human. This approach has shaped Chaseley for nearly 80 years and continues to guide how we care today.

Residents actively plan their rehabilitation with staff to achieve personal goals. Our therapy team assesses needs and creates tailored treatment plans focused on rehabilitation, prevention, or condition management. Experienced staff ensure safety and comfort, guiding residents on their journey toward greater independence.

Details

Date posted

05 February 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B0049-26-0000

Job locations

South Cliff

Eastbourne

East Sussex

BN20 7JH


Job description

Job responsibilities

Operational

  • To be responsible for the delivery of an organised and professional Therapy service to funded residents and external clients with the aim of increasing and maximising the attendance numbers. Reviewing and adapting the availability of services across seven days a week for residents and the local community.
  • To be responsible for the safe and effective delivery of all aspects of Therapy services, completing all risk assessments, care plans and programmes of delivery as required
  • To undertake full and comprehensive assessment of a range of patients using advanced clinical reasoning.
  • Undertake postural assessments, interventions and associated record keeping as part of the highest levels of support, care and rehabilitation.
  • To maintain all professional records and clinical supervision within the team.
  • To always maintain confidentiality.
  • Work in a collaborative and co-operative manner with all members of the multi-disciplinary team ensuring that good communications are maintained.

Management Responsibilities

  • Manage, supervise, and direct the work of the Therapy Department to optimise maximum therapy delivery services and optimum goal achievements as part of a quality service. To continually review and check competency.
  • To ensure that all external clients have contracts and their goals are reviewed regularly
  • To ensure that all residents and outpatient attendees have up to date risk assessments and care plans in place that are evaluated in line with Trust policy.
  • To be responsible for the cost effective and efficient use of all human resources and supplies.
  • Ensure that all regulations are upheld in line with Healthcare Professionals Council, The Care Act, Health & Safety Executive and CQC Care Home regulations and requirements.
  • Ensure that all Chaseley policies are upheld
  • Ensure complaints are handled in a professional manner, without bias and in accordance with the Complaints Procedure.
  • To attend meetings as appropriate both internally and externally, sometimes outside the normal working week and hours
  • Lead on discussions and reporting at Therapy contact review meetings
  • To be a part of the Senior Management Group, providing support for all Trusts procedures. Attending Trustee Board Meetings and providing Board report information when requested.

Personnel

  • Ensure that all staff under your management receive appropriate clinical supervision and performance and development reviews
  • Support, supervise and develop staff under your management
  • In conjunction with the HR/Training Department co-ordinate the duties and supervision of volunteers

Staff Education & Training

  • Support the Registered Manager and the wider clinical teams in maintaining a learning environment
  • Ensure staff remain fully compliant with all Trust mandatory training requirements.

Professional Development

  • Keep up to date with professional registration requirements, identifying own learning needs and accessing training as required
  • Review and ensure the service remains up to date with all developments within Chaseley and the wider care settings.

General

  • Maintain all trust policies
  • Maintain all process all confidential information in line with GDPR principles.
  • Promote Chaseley in a professional manner ensuring that an open and welcoming approach is adopted and that good customer care is always exercised.
  • Attend mandatory training
  • Participate in yearly Performance & Development Reviews and attend supervision sessions with line manager.

Safeguarding

Chaseley Trust is committed to safeguarding and promoting the welfare of vulnerable adults, employees and volunteers. All offers of employment with the trust are subject to pre-employment checks which will include References, Health, Right to Work in UK, a satisfactory Enhanced DBS. Please note that under the GDPR, by making your application, you are consenting to Chaseley Trust processing and retaining your personal information for the purposes of the application. You have the right to withdraw your consent and ask for your data to be deleted at any time, however it will then not be possible for Chaseley Trust to process your application any further.

Final Statement

Please note, irrespective of the post held, and at all times you are responsible for the health and safety of yourself, colleagues, Residents and visitors.

This job description will be agreed between the jobholder and the officer to whom he/she is accountable.

It is a reflection of the present position and will be subject to review and alteration in the event of any future development within the Chaseley Trust. It will be used as the basis for the determination of objectives.

Job description

Job responsibilities

Operational

  • To be responsible for the delivery of an organised and professional Therapy service to funded residents and external clients with the aim of increasing and maximising the attendance numbers. Reviewing and adapting the availability of services across seven days a week for residents and the local community.
  • To be responsible for the safe and effective delivery of all aspects of Therapy services, completing all risk assessments, care plans and programmes of delivery as required
  • To undertake full and comprehensive assessment of a range of patients using advanced clinical reasoning.
  • Undertake postural assessments, interventions and associated record keeping as part of the highest levels of support, care and rehabilitation.
  • To maintain all professional records and clinical supervision within the team.
  • To always maintain confidentiality.
  • Work in a collaborative and co-operative manner with all members of the multi-disciplinary team ensuring that good communications are maintained.

Management Responsibilities

  • Manage, supervise, and direct the work of the Therapy Department to optimise maximum therapy delivery services and optimum goal achievements as part of a quality service. To continually review and check competency.
  • To ensure that all external clients have contracts and their goals are reviewed regularly
  • To ensure that all residents and outpatient attendees have up to date risk assessments and care plans in place that are evaluated in line with Trust policy.
  • To be responsible for the cost effective and efficient use of all human resources and supplies.
  • Ensure that all regulations are upheld in line with Healthcare Professionals Council, The Care Act, Health & Safety Executive and CQC Care Home regulations and requirements.
  • Ensure that all Chaseley policies are upheld
  • Ensure complaints are handled in a professional manner, without bias and in accordance with the Complaints Procedure.
  • To attend meetings as appropriate both internally and externally, sometimes outside the normal working week and hours
  • Lead on discussions and reporting at Therapy contact review meetings
  • To be a part of the Senior Management Group, providing support for all Trusts procedures. Attending Trustee Board Meetings and providing Board report information when requested.

Personnel

  • Ensure that all staff under your management receive appropriate clinical supervision and performance and development reviews
  • Support, supervise and develop staff under your management
  • In conjunction with the HR/Training Department co-ordinate the duties and supervision of volunteers

Staff Education & Training

  • Support the Registered Manager and the wider clinical teams in maintaining a learning environment
  • Ensure staff remain fully compliant with all Trust mandatory training requirements.

Professional Development

  • Keep up to date with professional registration requirements, identifying own learning needs and accessing training as required
  • Review and ensure the service remains up to date with all developments within Chaseley and the wider care settings.

General

  • Maintain all trust policies
  • Maintain all process all confidential information in line with GDPR principles.
  • Promote Chaseley in a professional manner ensuring that an open and welcoming approach is adopted and that good customer care is always exercised.
  • Attend mandatory training
  • Participate in yearly Performance & Development Reviews and attend supervision sessions with line manager.

Safeguarding

Chaseley Trust is committed to safeguarding and promoting the welfare of vulnerable adults, employees and volunteers. All offers of employment with the trust are subject to pre-employment checks which will include References, Health, Right to Work in UK, a satisfactory Enhanced DBS. Please note that under the GDPR, by making your application, you are consenting to Chaseley Trust processing and retaining your personal information for the purposes of the application. You have the right to withdraw your consent and ask for your data to be deleted at any time, however it will then not be possible for Chaseley Trust to process your application any further.

Final Statement

Please note, irrespective of the post held, and at all times you are responsible for the health and safety of yourself, colleagues, Residents and visitors.

This job description will be agreed between the jobholder and the officer to whom he/she is accountable.

It is a reflection of the present position and will be subject to review and alteration in the event of any future development within the Chaseley Trust. It will be used as the basis for the determination of objectives.

Person Specification

Qualifications

Essential

  • Fully Qualified Physiotherapist

Desirable

  • Oxford Postural Management Qualification
Person Specification

Qualifications

Essential

  • Fully Qualified Physiotherapist

Desirable

  • Oxford Postural Management Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Chaseley Trust

Address

South Cliff

Eastbourne

East Sussex

BN20 7JH


Employer's website

https://www.chaseley.org.uk/ (Opens in a new tab)


Employer details

Employer name

The Chaseley Trust

Address

South Cliff

Eastbourne

East Sussex

BN20 7JH


Employer's website

https://www.chaseley.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

HR Adviser

Marian Piper

hr@chaseleytrust.org

+441323744200

Details

Date posted

05 February 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B0049-26-0000

Job locations

South Cliff

Eastbourne

East Sussex

BN20 7JH


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