Job summary
Join the Fundraising Team at Barnsley Hospice and help make a lasting difference to people living with life-limiting illness and those close to them.
We are looking for a motivated and compassionate Individual Giving Fundraiser to help grow and develop some of our most important income streams, including Legacy Giving, Regular Giving, In Memory donations and our Lottery. In this role, you will plan and deliver inspiring fundraising campaigns, build meaningful relationships with supporters, and help ensure they feel valued, informed and connected to the hospice.
Working closely with colleagues across Fundraising, Marketing and Care teams, you will develop engaging supporter journeys, create compassionate campaign messaging and help maximise long-term support for the hospice.
This is a fantastic opportunity for someone with experience in individual giving or supporter fundraising who is passionate about relationship-building and making a real impact in their community.
At Barnsley Hospice, you will be part of a supportive team committed to providing outstanding specialist palliative and end-of-life care to local people and their families. Your work will help ensure that this vital care continues to be available to those who need it most.
Main duties of the job
As Individual Giving Fundraiser at Barnsley Hospice, you will play a key role in developing and delivering fundraising campaigns that inspire individuals to support the hospice.
You will help grow income from Legacy Giving, Regular Giving, In Memory donations and the hospice Lottery by building strong, lasting relationships with supporters across the community. This includes planning and delivering campaigns, developing engaging supporter journeys and ensuring supporters feel valued and connected to the difference their support makes.
Working closely with colleagues in the Fundraising, Marketing and Care teams, you will help create compassionate and compelling communications that encourage people to give and continue supporting the hospice over time.
You will also use our CRM system to manage supporter information, track engagement and analyse campaign performance, helping to identify opportunities to strengthen supporter relationships and maximise fundraising income.
This role also includes representing Barnsley Hospice at community events and supporting wider fundraising activities that help sustain our vital specialist care services.
About us
Barnsley Hospice is a local charity providing specialist palliative and end-of-life care to people living with life-limiting illness and those close to them across the Barnsley community.
Our focus is to help people achieve the best possible quality of life, providing expert care, pain and symptom management, emotional support and compassionate end-of-life care. We also support families and loved ones throughout illness and into bereavement.
Our dedicated team of clinical staff, support teams, retail colleagues and volunteers work together to ensure patients and families receive the highest standard of care and support. At Barnsley Hospice, collaboration, compassion and respect are at the heart of everything we do.
Working here means being part of a supportive and welcoming organisation where people are passionate about making a difference in their community. We encourage learning and development, value new ideas and recognise the vital role every member of our team plays in helping us continue to provide outstanding care.
We are committed to Equality, Diversity and Inclusion and welcome applications from all sections of the community.
Job description
Job responsibilities
Key Duties and Responsibilities
Fundraising and Campaign Delivery:-
-
Support the delivery of fundraising campaigns across the region, with a focus on Legacy, Regular Giving and In Memory donations
-
Work with the Individual Giving and Lottery Manager to develop new fundraising campaigns and initiatives
-
Collaborate with the Marketing team to enhance supporter engagement and campaign promotion
-
Help grow the number of Legacy supporters, Regular Givers and In Memory donors
-
Support the development and implementation of sustainable Legacy, In Memory and Regular Giving strategies
-
Develop and maintain effective supporter journeys to improve supporter experience and maximise income
-
Work alongside the Individual Giving and Lottery Manager to help maximise hospice Lottery income
-
Support families who wish to fundraise or donate in memory of a loved one by working closely with the Care team
-
Analyse campaign performance using the hospice CRM system to identify opportunities for improvement
Supporter Engagement and Relationship ManagementMaintain accurate supporter records using the hospice CRM database
-
Manage supporter communications, mailings and reporting
-
Ensure supporters feel valued, informed and connected to the work of the hospice
-
Represent Barnsley Hospice at community events, networking opportunities and presentations
Compliance and Best PracticeEnsure all fundraising activity complies with relevant legislation and the Fundraising Regulator Code of Fundraising Practice
-
Keep up to date with current fundraising regulations and compliance requirements
-
Support the development and updating of fundraising policies and standard operating procedures
Team and Organisational SupportWork collaboratively as part of the wider Income Generation team
-
Provide support at large hospice fundraising events when required, including occasional work outside normal hours
-
Share insights, skills and knowledge with colleagues to support income generation activities
Other ResponsibilitiesUndertake other duties appropriate to the role as required by the Hospice
-
Act as an ambassador for Barnsley Hospice, maintaining professionalism and integrity at all times
-
Maintain strict confidentiality in line with organisational policies
-
Ensure compliance with health and safety, safeguarding and data protection policies
-
Work flexibly where required to meet the needs of the service
This job description is not exhaustive but outlines the main responsibilities of the role. Duties may evolve in line with organisational needs.
Job description
Job responsibilities
Key Duties and Responsibilities
Fundraising and Campaign Delivery:-
-
Support the delivery of fundraising campaigns across the region, with a focus on Legacy, Regular Giving and In Memory donations
-
Work with the Individual Giving and Lottery Manager to develop new fundraising campaigns and initiatives
-
Collaborate with the Marketing team to enhance supporter engagement and campaign promotion
-
Help grow the number of Legacy supporters, Regular Givers and In Memory donors
-
Support the development and implementation of sustainable Legacy, In Memory and Regular Giving strategies
-
Develop and maintain effective supporter journeys to improve supporter experience and maximise income
-
Work alongside the Individual Giving and Lottery Manager to help maximise hospice Lottery income
-
Support families who wish to fundraise or donate in memory of a loved one by working closely with the Care team
-
Analyse campaign performance using the hospice CRM system to identify opportunities for improvement
Supporter Engagement and Relationship ManagementMaintain accurate supporter records using the hospice CRM database
-
Manage supporter communications, mailings and reporting
-
Ensure supporters feel valued, informed and connected to the work of the hospice
-
Represent Barnsley Hospice at community events, networking opportunities and presentations
Compliance and Best PracticeEnsure all fundraising activity complies with relevant legislation and the Fundraising Regulator Code of Fundraising Practice
-
Keep up to date with current fundraising regulations and compliance requirements
-
Support the development and updating of fundraising policies and standard operating procedures
Team and Organisational SupportWork collaboratively as part of the wider Income Generation team
-
Provide support at large hospice fundraising events when required, including occasional work outside normal hours
-
Share insights, skills and knowledge with colleagues to support income generation activities
Other ResponsibilitiesUndertake other duties appropriate to the role as required by the Hospice
-
Act as an ambassador for Barnsley Hospice, maintaining professionalism and integrity at all times
-
Maintain strict confidentiality in line with organisational policies
-
Ensure compliance with health and safety, safeguarding and data protection policies
-
Work flexibly where required to meet the needs of the service
This job description is not exhaustive but outlines the main responsibilities of the role. Duties may evolve in line with organisational needs.
Person Specification
Qualifications
Essential
- Good understanding of the legacy and gift in wills process in the UK
- At least 2 years experience in individual giving fundraising or similar role
- Proven track record of stewarding supporters and managing pledges
- Exceptional written and verbal communication skills with the ability to tailor messaging to audiences
- Experience providing excellent customer and supporter experience
- Proficiency in tailoring engagement tools to supporter preferences (letters, emails, phone)
- Good working knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Sound understanding of relevant fundraising legislation
- Ability to work to deadlines with competing priorities
- Excellent organisational skills and attention to detail
- Experience supporting the marketing of campaigns and events
Desirable
- Full UK driving licence and access to a vehicle for business use
- Fundraising Diploma or similar qualification (Level 5 or above)
- Experience creating standard operating procedures (SOPs) and policies
- Knowledge of using fundraising CRM systems
Person Specification
Qualifications
Essential
- Good understanding of the legacy and gift in wills process in the UK
- At least 2 years experience in individual giving fundraising or similar role
- Proven track record of stewarding supporters and managing pledges
- Exceptional written and verbal communication skills with the ability to tailor messaging to audiences
- Experience providing excellent customer and supporter experience
- Proficiency in tailoring engagement tools to supporter preferences (letters, emails, phone)
- Good working knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Sound understanding of relevant fundraising legislation
- Ability to work to deadlines with competing priorities
- Excellent organisational skills and attention to detail
- Experience supporting the marketing of campaigns and events
Desirable
- Full UK driving licence and access to a vehicle for business use
- Fundraising Diploma or similar qualification (Level 5 or above)
- Experience creating standard operating procedures (SOPs) and policies
- Knowledge of using fundraising CRM systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
