Job responsibilities
Main Duties & Responsibilities
Key Duties and responsibilities
Quality (includes safety/experience/effectiveness)
As the Registered Manager ensure the Hospice is correctly registered and develop, guide, implement and monitor all processes to satisfy legislative requirements of the Care Quality Commission -CQC.
Act as the Controlled Drugs Accountable Officer -CDAO and be responsible for all aspects of controlled drugs management, ensuring compliance with legislation and regulation as required.
As the Serious Information Risk Owner -SIRO work alongside the Caldicott Guardian -Medical Director to ensure all Clinical Services conform to information governance requirements and legislation.
Ensure compliance with regulatory bodies, including the Nursing and Midwifery Council -NMC and Health and Care Professions Council -HCPC and safeguarding adults and childrens practice.
Provide the Chief Executive, ELT and the Board of Trustees with information on clinical operational issues and any associated risks that affect service delivery.
Lead quality standards across all clinical services, establishing and maintaining information systems upon which evaluations can be made. Chair the Quality Improvement Tracker Group to ensure learning is translated into practice.
Ensure regular audits of all clinical services are undertaken through an annual audit plan and improvements in practice are instigated as necessary, in line with findings and evidence based current best practice.
Providing strategic leadership to measure, prioritise and improve the quality -including safety/experience/effectiveness of clinical care and services.
Provide professional leadership and operational delivery of Infection Prevention & Control policy and practice, ensuring compliance with national policy and statue to ensure the highest standards of patient safety.
Lead on rigorous quality assessment throughout the hospice, ensuring assessments of care and services is comprehensive including; effectiveness measures, safety and experience.
Lead and manage Serious Incidents, Incidents, and Complaints.
Use robust systems to capture and triangulate data, developing meaningful and timely insight and information reports and identify improvement opportunities and drive improvement projects to deliver effective quality assurance.
Governance & Leadership
Working closely with the Chief Executive Officer to ensure that Barnsley Hospice has systems and processes in place to promote clinical and non-clinical risk management, patient safety and compliance with CQC and other relevant regulatory frameworks.
Ensure governance structures, systems and processes across the hospice to ensure we can demonstrate effective compliance and assurance is in place. This review will be repeated annually.
Develop and maintain relevant networks to ensure Barnsley Hospice is at the front of new ideas and innovation and is proactive in exchanging knowledge and best practice and identifying new perspectives/approaches to care and services.
Manage the hospice Board Assurance Framework ensuring systems are in place for this to be regularly updated and scrutinised by Trustees and Director colleagues.
Develop a working environment and culture that actively promotes psychological safety, staff wellbeing, health, safety and security.
Ensuring that our clinical resources are utilised to best effect and a culture of value for money is disseminated throughout the organisation so that risk is sensibly managed in pursuit of our objectives.
Ensure there is a systematic review and updating of all policies and procedures to ensure they are up to date, reflect best practice and these are understood and applied consistently in the work place.
Work in partnership with the Clinical and Medical Team and Estates Team to drive and develop the use of technology within clinical services to improve systems, processes, and communication.
Be accountable for the effective preparation and management of budget expenditure within clinical departments, ensuring liaison with other members of the ELT as appropriate and instigate action to address any major discrepancies.
Risk Management and Professional Standards
Regularly review the Risk Register to ensure up-to-date and reflect best practice. The risk register must accurately capture all risks, including new and emerging risks.
Developing a modern dynamic workplace and a working environment and culture that actively promotes psychological safety, staff wellbeing, health, safety, and security.
Enable people to exercise their rights and promote their equality and diversity.
Working closely with the CEO to ensure we have effective mechanisms for ensuring situational awareness and escalation.
Ensure there is a Ward to Board process in place for the identification and all serious risks which may have implications for the delivery of safe, effective and compassionate care.
Working closely with the HR and OD team to ensure that Barnsley Hospice has a competent, effective and efficient care giving team that is fit for purpose both now and able to meet future service development needs.
Working closely with the leadership teams to ensure information systems allow clear and comprehensive reports for staff, managers and Board members to support governance and continuous improvement.
Advise the Chief Executive, ELT and the Board of Trustees of necessary legislative, policy, or operational changes in regard to the delivery of workforce and clinical services and ensure effective implementation strategies are in place to maintain compliance and meet Hospice objectives and the needs of the population we serve.
Drive the development and review of the clinical workforce plan annually to meet the needs of service users and clinical e.g., Royal College of Nursing workforce standards.
Executive Leadership
Create effective relationships with your colleagues, collaborating and working jointly as part of a high-performing executive and senior leadership team that is focused on ensuring a sustainable future for Barnsley Hospice.
Provide a senior, credible clinical voice in a variety of settings, attending meetings, forums as required both internally and externally on behalf of the CEO.
Provide strategic direction and vision for Barnsley Hospice Clinical Services, lead the development of the Clinical Service Strategy in collaboration with the clinical team, ELT and in consultation with service users and all key stakeholders.
Effectively lead and manage staff, ensuring appraisals are undertaken, personal development plans completed and manage your team sickness and absence.
Be committed to the work of Barnsley Hospice and work in accordance with our policies and procedures.
Be an ambassador for the organisation both internally and externally by living and promoting our values.
The post holder will participate in the On-Call Rota for the hospice.
Willing and able to undertake work outside of normal office hours and to travel as required.
General
To provide dynamic, visible, compassionate and empowering leadership to ensure excellence in caring and that clinical services meet and exceed the needs of service users and all system and professional regulatory requirements are met.
The post holder is the Executive Lead for Patient Safety and Safeguarding.
Other Responsibilities
1.To undertake any other duties, commensurate with the role as required by the Hospice.
2.To act as an ambassador of the Hospice, maintaining honesty, integrity and trustworthiness at all times.
3.The post holder will be expected to maintain strict confidentiality at all times.
4.The post holder will ensure that they are aware of and apply health and safety and fire precautions.
5.The post holder will ensure that clinical risk management and safeguarding procedures and relevant good practice guidelines are followed at all times.
6.The post holder is to ensure data protection is maintained at all times.
7.The post holder will be flexible in terms of working hours in order to meet service needs.
8.The post holder will support the Hospice as required, across the range of duties as appropriate within the grading of this post. In the context of rapid and ongoing change within the Hospice, the above responsibilities represent the current priorities and requirements for the post. These priorities will develop and evolve over time. Any significant changes will be the subject of full communication and consultation with the post holder.
This job description is not an exhaustive list but it shows many of the aspects to this role.
