Rotational Wellbeing Assistant

Job description

Job responsibilities

Duties Clinical,

Objectives are:

To deliver a high-quality standard of nursing care in line with appropriate standards and guidelines.

Typical tasks will include:

• To perform a range of care tasks in accordance with the ECH competency profile for this role. Please see examples below:

o To communicate effectively with patients, relatives and carers. o To always maintain patient confidentiality.

o To ensure various patients rights and choices are adhered to, that care choices are followed, and privacy and dignity is maintained.

o To always be aware of the impact of bereavement and loss. o And to recognise nutritional and hydration needs of patients and support accordingly to ensure the provision of appropriate meals; acknowledging and assisting patients that require assistance with diet and fluids.

• To support patients and their carers with information and signpost to other services where appropriate.
• And to encourage patients and carers feedback and support with compliments and complaints.
• In the absence of a clinical coordinator, greet patients/carers on arrival at the Sunflower Centre, providing information and support as required.
• In the absence of a clinical coordinator, handle appropriately a variety of telephone calls/email communications from patients, relatives and healthcare professionals, escalating where appropriate.

Safe Working, Objectives:

To be an effective, efficient member of the East Cheshire Hospice team, working safely in line with Hospice policies and procedures.

Typical tasks will include:

• To report punctually for duty and report any absence from work in a timely manner.
• To report any concerns of poor practice or malpractice to your Line Manager.
• To complete competency portfolio & work within your competency levels.
• To assist with the Coordination/carrying out of activities with the patients.
• To assist with outpatient led clinics where needed such as Consultant Led Clinics
• To be able to carry out clinical observations where needed with guidance.
• To maintain and promote health and safety.
• To practice safely, in accordance with Hospice policies, procedures and guidelines including infection control procedures.
• To report incidents and participating in investigations.
• To ensure equipment is used safely, maintained and records are kept updated.
• To ensure the East Cheshire Hospice Safeguarding policy is adhered to by being committed to safeguarding the patients, staff and volunteers from harm, and upholds the responsibility as a member of staff, to ensure that any concerns are raised and acted upon immediately. Staff are expected to report concerns, participate in enquiries, and where appropriate develop a protection plan, reflecting on outcomes to develop further.
• To support volunteers in their various roles and tasks.
• To report significant events and near misses.
• And to maintain accurate documentation.

Continuous self-development, Objective:

To ensure knowledge, skills and competencies are kept up to date and relevant to the service.

Typical tasks will include:

• To complete annual mandatory training.
• To complete the training within your first year of employment.
• To complete the Induction and competency work booklet within 6 months of employment date.

Hospice values, Objective:

Is to actively support the vision, philosophies and values of the Hospice.

Typical tasks will include:

• To promote the CARE Principles of the Hospice such as Compassion, Association, Resourcefulness, Excellence
• To act within a non-discriminatory manner.
• To always maintain confidentiality.
• To act as a positive role model to the team and wider community.
• And to undertake any other duties that are in keeping with the values of the Hospice that you have the skill and ability to carry out.

Control of Infection

Prevention and management of infection is the responsibility of all members of staff and volunteers working at East Cheshire Hospice and forms an integral element of patient safety programmes. Where control of infection regimes is in force they are to be complied with at all times and staff are reminded of the importance of maintaining a high standard of personal and environmental hygiene and to follow local protocols.

Person Specification

Skills and knowledge

Essential

• Good communication, numeracy and IT skills.
• The ability and desire to work independently and within a team.
• Be able to demonstrate commitment towards various quality and care standards.
• The ability to work effectively in various emotionally and demanding situations.
• The ability to use your own initiative.
• Valid UK full driving licence and access to own car with appropriate business use insurance.

Desirable

• Basic IT skills.
• Basic numeracy skills.
• Knowledge and understanding of palliative care when nursing patients at end of life.

Experience

Essential

• Previous experience in healthcare.

Desirable

• Knowledge and understanding of palliative care

Qualifications

Essential

• Level 2 Healthcare qualification or willingness to complete Care Certificate once in role.
• The willingness and ability to carry out further training and complete the Hospices competency assessment.

Desirable

• Level 3 healthcare qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Cheshire Hospice

Address

Millbank Drive

Macclesfield

Cheshire

SK10 3DR

Employer's website

https://www.eastcheshirehospice.org.uk/ (Opens in a new tab)