Systems Administrative Assistant

Job description

Job responsibilities

Systems Administrative Assistant

Employer:  Saint Catherine’s Hospice, Scarborough

Location:  Scarborough, North Yorkshire

Salary:  £25,187.60

Closing date:  7th November 2025

Are you an experienced and hard-working administrator with a 'can do' approach to your work?

Would you like to play a vital role in the support of our patient care by providing effective and efficient administrative support to both our clinical and business support teams?

If this is you then we would like you to join our friendly and forward-thinking administration team.

Main duties of the job

Our administrators are the first single point of access for referrals and enquiries into the Hospice. You will liaise with colleagues and wider hospice teams, as well as external health care professionals, family members and carers to provide a responsive and professional administrative service.

The successful candidate will be flexible, very organised and capable of managing tasks simultaneously and accurately. We are looking for someone who will respond positively to change and embrace new challenges.

You will have excellent communication skills with a strong personal resilience as you will be required, on occasions, to respond sensitively to people who may be emotionally distressed. You do not need to have experience of palliative or end of life care, we will provide you with full training and support.

Working at Saint Catherine’s is more than just a role — it’s an opportunity to be part of a team that truly makes a difference. Every member of staff plays a vital part in delivering compassionate care and support to patients and their families during some of the most important times of their lives. We’re proud to foster a collaborative and supportive working environment where your skills and dedication are truly valued.

As part of our team, you’ll benefit from:

• Ongoing development opportunities
• A supportive, inclusive, and collaborative working environment
• Employee Assistance Programme to support your wellbeing
• Free on-site parking for convenience and ease
• Subsidised meals at our on-site Flavours Bistro
• Access to our on-site gym for your health and wellness
• Staff discounts in our Saint Catherine’s charity shops

For informal enquiries please contact Charlotte Thickett, Executive Co-Ordinator on 01723 351421 or charlotte.thickett@saintcatherines.org.uk. The hospice website is www.saintcatherines.org.uk. Please see the attached job description for further information.

Saint Catherine’s Hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All staff are expected to share this commitment and work in accordance with our safeguarding policies and procedures.  A Standard DBS check will be required for this role.

Person Specification

Qualifications Skills Knowledge and Experience

Essential

• GCSE English and Maths Grade C or above, or equivalent
• Strong IT skills with knowledge of Microsoft 365 including Outlook, Sharepoint and Excel

Desirable

• Experience of SystmOne
• Experience of working within an healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Saint Catherine’s Hospice

Address

THROXENBY LANE

Scarborough

SCARBOROUGH

North Yorkshire

YO12 5RE

Employer's website

https://www.saintcatherines.org.uk/ (Opens in a new tab)