Job summary
Saint Catherine’s Hospice is looking for a Data Reporting Administrator to support our clinical teams by producing regular and ad-hoc reports pulled from our patient record systems, improve and maintain these systems and provide end user training to clinical and non-clinical staff.
Main duties of the job
Respond to requests to amend/ generate new reports for different departments using Microsoft Excel or other appropriate programmes
Co-ordinate data in our patient record database (SystmOne) and our Incident Reporting Database (Vantage), ensuring a high level of accuracy
Produce weekly, monthly and quarterly performance reports
Work with the Clinical Admin and Systems Lead on projects and changes to how the patient record system improves efficiency within all departments
Provide ongoing training to all staff on how to use the system for their role
Cleanse and tidy up data within the system.
Set up all users at consistent levels so that information flows into the system in a standard way
About us
Saint Catherines is a fabulous place to work and you will be joining a team who plays a pivotal role in supporting our patient care.
Our ethos focusses on delivering holistic patient and client centred care, whilst also supporting families and carers. As a Hospice rated Good by CQC, we promote high quality care which enables our patients to live as well as possible, to be cared for and supported, and make the most of every day. We believe in supporting the choice of our patients and being there to deliver the best care and support which maintains their dignity and ensures a good death.
We pride ourselves on the great working relationships we have across our hospice and community settings
We are open and honest, respectful and inclusive, innovative and inspiring. We are friendly and have fun when and where we can.
Together we are Saint Catherine's.
Job description
Job responsibilities
Are you a logical thinker, detail orientated and organised individual with a passion for providing high quality data?
Saint Catherine’s Hospice is looking for a Data Reporting Administrator to support our clinical teams by producing regular and ad-hoc reports pulled from our patient record systems, improve and maintain these systems and provide end user training to clinical and non-clinical staff.
What you’ll do:
- Respond to requests to amend/ generate new reports for different departments using Microsoft Excel or other appropriate programmes
- Co-ordinate data in our patient record database (SystmOne) and our Incident Reporting Database (Vantage), ensuring a high level of accuracy
- Produce weekly, monthly and quarterly performance reports
- Work with the Clinical Admin and Systems Lead on projects and changes to how the patient record system improves efficiency within all departments
- Provide ongoing training to all staff on how to use the system for their role
- Cleanse and tidy up data within the system.
- Set up all users at consistent levels so that information flows into the system in a standard way
What we’re looking for:
- Experience in using SystmOne patient record system at any level
- Experience working in a healthcare setting
- Proven experience in data management, analysis, or reporting (e.g., using Excel or similar tools)
- High attention to detail and ability to ensure data accuracy
- Ability to generate reports (daily, monthly, quarterly)
- Experience in handling and maintaining information systems
- Strong organisational and time management skills
- Ability to manage multiple tasks, including project-based work
- Proficient in Microsoft Excel (formulas, pivot tables, etc.)
- Strong verbal and written communication skills
- Ability to explain technical information to non-technical users
- Experience maintaining confidentiality and handling sensitive information appropriately
What you’ll find at Saint Catherine’s:
As part of our team, you’ll benefit from:
- A supportive, inclusive, and collaborative working environment
- Employee Assistance Programme to support your wellbeing
- Free on-site parking for convenience and ease
- Subsidised meals at our on-site Flavours Bistro
- Access to our on-site gym for your health and wellness
- Staff discounts in our Saint Catherine’s charity shops
If you thrive on being one step ahead, keeping things running smoothly behind the scenes, and supporting people who are making a difference every day then we would be delighted to hear from you.
Closing date for applications: 9am Monday 18th August
To arrange an informal conversation, please contact the HR team on 01723 351421
Saint Catherine’s Hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff are expected to share this commitment and work in accordance with our safeguarding policies and procedures. A standard DBS check will be required for this role.
Job description
Job responsibilities
Are you a logical thinker, detail orientated and organised individual with a passion for providing high quality data?
Saint Catherine’s Hospice is looking for a Data Reporting Administrator to support our clinical teams by producing regular and ad-hoc reports pulled from our patient record systems, improve and maintain these systems and provide end user training to clinical and non-clinical staff.
What you’ll do:
- Respond to requests to amend/ generate new reports for different departments using Microsoft Excel or other appropriate programmes
- Co-ordinate data in our patient record database (SystmOne) and our Incident Reporting Database (Vantage), ensuring a high level of accuracy
- Produce weekly, monthly and quarterly performance reports
- Work with the Clinical Admin and Systems Lead on projects and changes to how the patient record system improves efficiency within all departments
- Provide ongoing training to all staff on how to use the system for their role
- Cleanse and tidy up data within the system.
- Set up all users at consistent levels so that information flows into the system in a standard way
What we’re looking for:
- Experience in using SystmOne patient record system at any level
- Experience working in a healthcare setting
- Proven experience in data management, analysis, or reporting (e.g., using Excel or similar tools)
- High attention to detail and ability to ensure data accuracy
- Ability to generate reports (daily, monthly, quarterly)
- Experience in handling and maintaining information systems
- Strong organisational and time management skills
- Ability to manage multiple tasks, including project-based work
- Proficient in Microsoft Excel (formulas, pivot tables, etc.)
- Strong verbal and written communication skills
- Ability to explain technical information to non-technical users
- Experience maintaining confidentiality and handling sensitive information appropriately
What you’ll find at Saint Catherine’s:
As part of our team, you’ll benefit from:
- A supportive, inclusive, and collaborative working environment
- Employee Assistance Programme to support your wellbeing
- Free on-site parking for convenience and ease
- Subsidised meals at our on-site Flavours Bistro
- Access to our on-site gym for your health and wellness
- Staff discounts in our Saint Catherine’s charity shops
If you thrive on being one step ahead, keeping things running smoothly behind the scenes, and supporting people who are making a difference every day then we would be delighted to hear from you.
Closing date for applications: 9am Monday 18th August
To arrange an informal conversation, please contact the HR team on 01723 351421
Saint Catherine’s Hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff are expected to share this commitment and work in accordance with our safeguarding policies and procedures. A standard DBS check will be required for this role.
Person Specification
Qualifications Skills Knowledge and Experience
Essential
- GCSE English Grade C or above, or equivalent
- Experience of working with SystmOne patient record database
Desirable
- TPP Learning Module System
- Experience configuring electronic records systems in a clinical environment
Person Specification
Qualifications Skills Knowledge and Experience
Essential
- GCSE English Grade C or above, or equivalent
- Experience of working with SystmOne patient record database
Desirable
- TPP Learning Module System
- Experience configuring electronic records systems in a clinical environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
