Head of Community Services

Job description

Job responsibilities

Role:      Head of Community Services

Hours:   Full time, 37.5 hours per week,

Salary:  £53,754 per annum

About Us

At Saint Catherine’s, we are embarking on an exciting journey of growth and innovation as we approach our 40th Anniversary – a milestone that celebrates four decades of providing compassionate care to our community. This period of expansion creates a range of opportunities for dedicated individuals to join our team. As we respond to the evolving needs of our community, we are expanding our services while remaining committed to delivering specialist care in our Palliative and End of Life Care Unit. We are delighted to introduce new services, including Respite, Convalescent Rehabilitation, and Symptom Management, which reflect the increasing demand for these much-needed offerings, such as the much-valued return of Respite Care. Additionally, our Wellbeing services will be enhanced to provide a comprehensive programme of activities and therapies, supporting clients across all areas of our care.

To help us achieve this vision and mark this pivotal chapter in our history, we are recruiting for a number of exciting new roles. If you are passionate about making a real difference, explore these opportunities and join us on this transformative journey.

About the Role

We are seeking an inspirational Head of Community Services to join our dynamic team. If you are passionate about delivering excellence in community-based palliative care and have a proven track record in leadership and service development, we would love to hear from you.

As the Head of Community Services, you will lead, manage, and develop all Hospice Community Services under the supervision of the Director of Clinical Services. Your role will be pivotal in ensuring the delivery of high-quality, patient-centred care that aligns with the Hospice Strategy and the needs of our local communities.

You will provide strategic leadership and operational management for a range of services, including:

• Community Clinical Nurse Specialists (CNS)
• Fast Track Home Care Domiciliary Service
• Wellbeing Services
• New Community Outreach Initiatives

Key Responsibilities:

• Drive the development and implementation of community services that meet the needs of patients, families, and carers, in line with national and local healthcare policy.
• Provide management and leadership to a multidisciplinary team, fostering a culture of collaboration, innovation, and excellence.
• Offer specialist palliative care advice to internal and external stakeholders, including professional colleagues, patients, and families.
• Build and maintain strong relationships across the Hospice and with external partners, ensuring an integrated approach to care delivery.
• Monitor and evaluate service performance, identifying opportunities for improvement and ensuring compliance with clinical standards and regulatory requirements.

About You: To succeed in this role, you will have:

• A relevant clinical qualification (e.g., nursing, allied health professional) with specialist knowledge of palliative care.
• Proven experience in leading and managing multidisciplinary teams within a healthcare setting.
• Strong knowledge of community healthcare services and policy frameworks.
• Excellent communication, organisational, and decision-making skills.
• A commitment to patient-centred care and the values of hospice care.

Why Join Us? At Saint Catherine’s you will be part of a supportive and forward-thinking organisation where your skills and leadership can make a real difference.

We offer:

• A chance to make a profound difference in the lives of patients and families during a critical time.
• Collaborative and supportive work environment that values your expertise and dedication.
• Competency based development programme.
• NHS pension (subject to eligibility).
• Employee assistance programme.
• Free onsite parking.
• Subsidised meals in Flavours Bistro.
• On site gym.
• Discount in our charity shops.

Application Process

For further details, please contact HR Services on 01723 351421 to arrange an informal discussion.

To apply, please submit your application highlighting your relevant experience and outlining why you are the perfect fit for this role.

The closing date for the role is 24th January 2025.

Saint Catherine’s Hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All staff are expected to share this commitment and work in accordance with our safeguarding policies and procedures.  An enhanced DBS check will be required for this role.

Person Specification

Qualifications Skills Knowledge and Experience

Essential

• Registered AHP, Nurse or Social Worker
• Masters degree in an appropriate area or relevant demonstrable experience
• Degree in relevant area
• Advanced communication skills course, Maguire or similar

Desirable

• Leadership qualification
• Teaching qualification,PGCE, 998 or similar
• Non-Medical Prescriber
• Designated Prescribing Practitioner (DPP)
• Advanced Clinical, Assessment Course
• Evidence of further study in palliative care or frailty

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Saint Catherine’s Hospice

Address

THROXENBY LANE

SCARBOROUGH

North Yorkshire

YO12 5RE

Employer's website

https://www.saintcatherines.org.uk/ (Opens in a new tab)