Workflow Administrator

Job summary

An exciting opportunity has arisen for an Administrator to join the Surrey Heath Workflow Hub based in smart, contemporary offices near Frimley high street with free parking.

To provide excellent patient care by accurately processing incoming documentation and work flowing documents to the relevant clinicians within a timely manner whilst following clear procedures.

Summarise all new patient records within 4 weeks of arrival, ensuring patient safety by updating clinical information.

The hours for this role:

Full or Part time positions available (Monday-Friday)

Full training is provided, so if you are a confident administrator, passionate about helping the NHS and providing quality patient care please apply for more details.

Main duties of the job

Support GPs and other clinicians from a central office by reducing their documentation workload and maintaining accurate, concise medical records.

Key Responsibilities and Duties

• Date stamp and scan all incoming paper documentation
• Code and workflow all paper documents within 48 hours
• Code and workflow all Electronic Discharges (EDTs) within 48 hours
• Review and update all new patient records within 4 weeks
• Inform outside agencies of any non-registered patients
• Action all urgent documents accordingly
• Store all paper notes/letters as directed in the SHCP protocols
• Dispose of scanned documents as directed in the SHCP protocols
• Follow SHCP document management protocol at all times
• Update Team Leaders of issues which may affect service
• Report IT issues in the absence of the Team Leaders

Please see job description for full details

About us

Surrey Heath Community Providers Ltd (SHCP) is a Federation of 7 GP Practices (10 sites) in Surrey Heath and Ash Vale. We provide NHS Services based in Primary Care, pooling the skills and resources of local GPs to provide large-scale services as part of the local NHS Strategy to bring more services into the Community to help people stay well and at home.

SHCP Ltd provides direct support to Surrey Heath Primary Care Network (PCN) and both cover the same geographical area, working together to support GP practices and provide high quality care to over 103,000 population.

We are an enthusiastic, dynamic and friendly Federation and PCN, and you can expect a warm welcome and to be supported and developed.

We constantly strive to improve patient pathways and health care outcomes. The post holder will play an integral role within the network and will be part of the MDT enabling this to happen.