Workflow Administrator

Job summary

An exciting opportunity has arisen for an Administrator to join the Surrey Heath Workflow Hub based in smart, contemporary offices near Frimley high street with free parking.

The Workflow Hub supports GP practices by optimising the workflow of patient documents in a central location. You will work as part of a lively, energetic team to ensure incoming documentation is accurately uploaded, processed and escalated to the appropriate clinician.

Full training is provided, so if you are a confident administrator, passionate about helping the NHS and providing quality patient care please apply for more details.

There are full-time and part-time positions available for this role.

Main duties of the job

Support GPs and other clinicians from a central office by reducing their documentation workload and maintaining accurate, concise medical records.

• Full Job Description and Person Specification available

The ideal candidate will have:

• Four GSCEs (C and above) or equivalent.
• Experience in administration, data input, or customer service
• Knowledge and experience of working with Microsoft office packages (PowerPoint, Word, Excel) and other basic IT skills.
• Excellent verbal, written and listening skills.
• Detail oriented with the ability to follow instructions and policies, work under pressure and be able to work with minimal supervision.
• Excellent customer care skills.
• Enjoy working within a team, working together and be willing to help and assist others where possible.
• Understand the importance of strict confidentiality when dealing with any patient details and company information.
• Experience of using EMIS Web and Docman 10 (or previous version) is desirable but not essential, as full training will be provided.
• Experience of working with the NHS or medical environments would be advantageous.

About us

Surrey Heath Community Providers Ltd (SHCP) is a Federation of 7 GP Practices (10 sites) in Surrey Heath and Ash Vale. We provide NHS Services based in Primary Care, pooling the skills and resources of local GPs to provide large-scale services as part of the local NHS Strategy to bring more services into the Community to help people stay well and at home.

SHCP Ltd provides direct support to Surrey Heath Primary Care Network (PCN) and both cover the same geographical area, working together to support GP practices and provide high quality care to over 97,000 population.

We are an enthusiastic, dynamic and friendly Federation and PCN, and you can expect a warm welcome and to be supported and developed.

We constantly strive to improve patient pathways and health care outcomes. The post holder will play an integral role within the network and will be part of the MDT enabling this to happen.