Job summary
Health Care Assistants will work as part of a team to support the clinical team and outside agencies in providing specialised short break and palliative care. Due to the wide range of health needs of the children, the health care assistant will be trained to competently and confidently carry out clinical skills to ensure the babies and children are safe and comfortable. The postholder will ensure that all care and interactions are of the highest standards. Following robust competency assessments, the postholder will carry out clinical care, and provide holistic individualised care and support to children and their families.
Main duties of the job
Maintain high standards that reflect best practice guidelines, organisational policies, and
hospice values.
Actively encourage a family atmosphere within the hospice.
Ensure good time management and punctuality and maintain a professional appearance at all
times. Conduct yourself at all times in a professional manner.
Adhere to Zoes Place policies and procedures, guidelines and standards at all times and
promote these to others.
Ensure that all patient notes are accurate and thorough in accordance with professional and
organisational standards.
Attend and participate in an annual appraisal and regular reviews of performance and
objectives, identifying gaps in knowledge/skills and developing a plan to enhance service and
self-development.
Encourage and promote the philosophy of Zoes Place and present a good public image.
Co-operate with all staff in maintaining good relationships with outside agencies in order to
uphold the Charitys image and win increased support for our work.
Report any incidents and accidents to the Nurse in charge in a timely manner and ensure that
they are recorded in the appropriate documentation.
Promote and maintain dignity, privacy and confidentiality at all times.
About us
Zoes Place Baby Hospice is nurse-led, providing 24-hour short breaks and end of life support for
babies and children up to the age of six (extended to age 8 years as needed) who have lifelimiting and life-threatening complex needs.
Job description
Job responsibilities
Health Care Assistants will work as part of a team to support the clinical team and outside agencies
in providing specialised short break and palliative care. Due to the wide range of health needs of the children, the health care assistant will be trained to competently and confidently carry out clinical skills to ensure the babies and children are safe and comfortable. The postholder will ensure that all care and
interactions are of the highest standards. Following robust competency assessments, the
postholder will carry out clinical care, and provide holistic individualised care and support to
children and their families.
Job description
Job responsibilities
Health Care Assistants will work as part of a team to support the clinical team and outside agencies
in providing specialised short break and palliative care. Due to the wide range of health needs of the children, the health care assistant will be trained to competently and confidently carry out clinical skills to ensure the babies and children are safe and comfortable. The postholder will ensure that all care and
interactions are of the highest standards. Following robust competency assessments, the
postholder will carry out clinical care, and provide holistic individualised care and support to
children and their families.
Person Specification
Experience
Essential
- Experience working as a HCA or in a school, nursery, healthcare environment
Desirable
- Experience of working with children and families with complex needs and life limiting illnesses.
Attributes
Essential
- Caring and approachable.
- Good interpersonal skills.
- Ability to provide holistic care.
- Ability to follow policies and procedures.
- Ability to follow instructions from senior members of the team.
- Ability to work shifts including nights and weekends.
- Reliable, punctual and organised.
- Demonstrates commitment to equal opportunities.
- Ability to maintain professional boundaries.
- Aware of responsibilities in relation to data protection and confidentiality.
- Awareness of the skills, interactions and models that underpin effective
- communication with children who have life limiting, life threatening conditions and their families
Desirable
- Ability to deal with difficult situations
Qualifications
Essential
- NVQ level 2 / Care certificate
Skills Knowledges and Competencies
Essential
- Excellent communication skills.
- Enthusiastic and motivated with a good conscientious attitude.
- Flexibility to meet service demand.
- Problem solving and decision making skills.
- Ability to work within a team setting.
- Ability to follow instructions but use own initiative for the best interests of the child, family and service.
Desirable
- Has been involved in developing and reviewing policies and procedures.
- Has been involved in developing clinical competencies.
Other
Essential
- Understanding of clinical governance and able to apply this to practice.
- Work shifts, day and night
Person Specification
Experience
Essential
- Experience working as a HCA or in a school, nursery, healthcare environment
Desirable
- Experience of working with children and families with complex needs and life limiting illnesses.
Attributes
Essential
- Caring and approachable.
- Good interpersonal skills.
- Ability to provide holistic care.
- Ability to follow policies and procedures.
- Ability to follow instructions from senior members of the team.
- Ability to work shifts including nights and weekends.
- Reliable, punctual and organised.
- Demonstrates commitment to equal opportunities.
- Ability to maintain professional boundaries.
- Aware of responsibilities in relation to data protection and confidentiality.
- Awareness of the skills, interactions and models that underpin effective
- communication with children who have life limiting, life threatening conditions and their families
Desirable
- Ability to deal with difficult situations
Qualifications
Essential
- NVQ level 2 / Care certificate
Skills Knowledges and Competencies
Essential
- Excellent communication skills.
- Enthusiastic and motivated with a good conscientious attitude.
- Flexibility to meet service demand.
- Problem solving and decision making skills.
- Ability to work within a team setting.
- Ability to follow instructions but use own initiative for the best interests of the child, family and service.
Desirable
- Has been involved in developing and reviewing policies and procedures.
- Has been involved in developing clinical competencies.
Other
Essential
- Understanding of clinical governance and able to apply this to practice.
- Work shifts, day and night
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
