Carer and Family Support Worker

Job description

Job responsibilities

• To develop the skills and confidence of those accessing Hospice services and develop integrated approaches to achieve continuity and holistic care.
• To maintain a caseload of individuals, families and carers affected by a life limiting illness, exemplifying a high level of psychosocial skill; to respond to requests for advice and support for direct work in individual cases, working with other agencies if necessary.
• To develop relevant knowledge and skills to support a range of needs including those marginalised by mainstream services.
• To respond proactively to needs in the community by providing guidance and consultation to other relevant agencies, so that they are more able to provide their own effective response to the needs of people in their care.
• To collect data in a timely manner to ensure accurate reporting.
• To contribute to quality initiatives within the organisation
• To participate in appropriate regional or national working groups, so that the hospice can contribute to and remain well-informed of current practice and service developments.
• To ensure that administrative and support services are delivered to achieve high standards of care.
• To make sure that agreed outcome measures are applied.
• To contribute as appropriate to the ongoing development of hospice services, on site and in the community, lending support to other colleagues and volunteers who are engaged in hospice community-based developments.

Special Features

• The post holder may be expected to work outside of standard office hours.
• To have a full driving licence, access to own car for business and ability to drive throughout area.

Person Specification

Qualifications

Essential

• - Qualification or relevant experience in social work, nursing, Allied Health professional, community work or teaching

Desirable

• - Counselling qualification

Experience

Essential

• - Relevant experience in social work, nursing, Allied Health professional, community work or teaching

Desirable

• - Other occupation where primary focus is children, young people, and families.
• - Experience in a palliative care service
• - Advanced communication skills qualification

Skills & Knowledge

Essential

• - Demonstrable skills in working with individuals, couples, and families.
• - Ability to manage complex situations and family dynamics.
• - Skills in working with people affected by life-threatening illness and bereavement.
• - Able to develop and facilitate groups.
• - Person-centred assessment and care planning skills.
• - Ability to work with other agencies in complex cases.
• - Able to work within multidisciplinary setting.

Desirable

• - Knowledge of third sector and public sector organisations
• - Experience of providing mentorship
• - Experience of participating in clinical supervision
• - Experience of working with child development, bereavement, and loss
• - Familiarity with relevant legislation, e.g. Children Act, Safeguarding guidance
• - Evidence of development and delivery of projects designed to build self-reliance.

Personal

Essential

• - Ability to demonstrate understanding of loss and bereavement, the needs of carers and families.
• - Excellent interpersonal and communication skills
• - Ability to engage with other agencies, e.g. schools.
• - Excellent communication skills
• - Good IT skills
• - Presentation Skills
• - Confident speaker
• - Ability to work autonomously.
• - Good time management and organisational skills
• - Ability to motivate and support others.
• - Ability to work under pressure and to work flexibly.
• - Sensitive to the needs of those affected by life-limiting illness.
• - Able to be proactive.

Desirable

• - Evaluation and analytical skills
• - Use of patient recording systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Blythe House Hospicecare

Address

Eccles Fold

Chapel-en-le-frith

High Peak

Derbyshire

SK23 9TJ

Employer's website

https://www.blythehousehospice.org.uk (Opens in a new tab)