Job summary
Job Title:
Speciality: Queen Mary Sidcup Urgent Care and Out of Hours Service
Employment type: Permanent
Location: Queen Mary Sidcup Urgent Care and Erith Hospital Urgent Treatment Centres
Working hours:Flexible hours covering shifts from 8am to 12 midnight
Salary:£47, 810 to £54,710 depending on experience
The post holder will be responsible for the
assessment of care needs and the development, implementation and evaluation of
programmes of care within the Urgent Treatment Centre.
Deliver excellent patient care through
continuous review of evidenced based clinical standards for patients presenting
with undifferentiated diagnosis with illness and or injury.
Contribute to the quality, monitoring,
evaluation and the development of the service.
The post holder will be passionate about the
patients in Bexley and beyond helping them to make better use of the NHS
locally and supporting clinicians to make the best use of their skills.
Main duties of the job
Use holistic patient assessment skills for clinical decision making.
Assessment of patient health and
presenting complaint, diagnosing, treating, giving advice and discharging or
referring.
Request and interpret
Xrays.
Act as an effective role model and act as advisor to the wider MDT.
Work under pressure in a rapidly changing
environment.
Prescribe medications under own professional
scope and within own professional boundaries.
Keep accurate and immediate records of every
enquiry using Cleo.
Responsible and accountable for all the
patients on own caseload.
Keep up to date with current developments.
Work within all policies, protocols and
guidelines of the UTC and BHNC.
Ensure that confidentiality is maintained at
all times.
Identify any safeguarding issues and act on the information.
Contribute to the recruitment and selection
process.
Ensure staff adhere
to policies and clinical pathways.
Take part in the day to day management of the UTC team.
Development, monitoring,
auditing and reviewing of policies, protocols and guidelines.
Participate
in own performance review and training programmes implemented.
Effectively
manage own time, workload, resources, performance and development.
Maintain
confidentiality at all times.
Represent
the organisation positively and professionally.
Influence and motivate others to reach performance target expectations.
Represent the organisation positively and professionally.
About us
The goals of BHNC are to work strategically with all Bexley
Primary Care Networks (PCNs), to help secure the best services for patients
whilst working together, to support the member practices in the challenges of a
changing NHS.
Bexley Health Neighbourhood Care (BHNC) aims to improve the morale
of PCNs / general practice /UTCs in Bexley, by sharing expertise, services and
supporting its workforce. BHNC will make
a positive impact on medical services in Bexley, by working closely with the
CCG, local NHS trusts, local providers and patient groups, to improve the
delivery of healthcare to the local population.
Safeguarding Statement:
At Bexley Health
Neighbourhood Care (BHNC), we are committed to safeguarding and promoting the
welfare of all children, young people, and vulnerable adults involved in our
activities.
Please see the full BHNC
Safeguarding Statement attached to this advert.
Job description
Job responsibilities
Job Summary
Bexley Health Neighbourhood Care(BHNC)is aGP Federation supporting the21Bexley Practices/ 4PCNs,Erith Hospital and Queen Marys Urgent Treatment Centrewho areworking collaboratively to enhance the health and wellbeing of Bexley residents, covering over 246,000 patients.
- The post holder willbe responsible forthe assessment of care needs and the development,implementationand evaluation of programmes of care within the Urgent Treatment Centre.
- Deliver excellent patient care through continuous review ofevidencedbased clinical standards for patients presenting with undifferentiated diagnosis with illness and or injury.
- Contribute to the quality, monitoring,evaluationand the development of the service.
- The post holder will be passionate about the patients inBexleyand beyond helping them to make better use of the NHS locally and supporting clinicians to make the best use of their skills.
Organisational Values / Objectives
The goals ofBHNCare to work strategically with all Bexley Primary Care Networks (PCNs), to help secure the best services for patients whilst working together, to support the member practices in the challenges of a changing NHS.
Bexley Health Neighbourhood Care (BHNC) aims to improve the morale of PCNs / general practice/UTCsin Bexley, by sharingexpertise, services and supporting its workforce.BHNC will make a positive impact on medical services in Bexley, by working closely with the CCG, local NHS trusts, localprovidersand patient groups, to improve the delivery of healthcare to the local population.
Key Working Relationships
Key relationships include but are not limited to:
BHNC Board
BHNCSenior Management Team
BHNC Training Hub
UTC Senior Management Team
Key Responsibilities
Duties:
- Use holistic patient assessment skills of adults and children so that clinical decision making will ensure prompt andappropriate actionin the best interest of the patients/familieswell being.
- Undertake assessment of their health and presenting complaint, diagnosing, treating, givingadviceand discharging or referring patients to other health professionals including the GP and speciality on call teams according to protocols.
- Request andinterpret X-rays and emergency blood tests ifappropriate.
- Act as an effective role model, through the application of skills to patient care acting as advisor to the wider MDT.
- Work under pressure in a rapidly changing environment.
- Prescribe medications under own professional scope of practice and within the formulary acknowledging own professional boundaries.
- Keepaccurateand immediate records of every enquiry including assessment andadviseregardingpatient care using both Adastra, Cerner and EMIS
- Encourage patients to carry outself careasappropriate througheffective communication and health care advice.
- Be responsible and accountable for all the patients on own caseload, seeking guidance from the Clinical Lead GP when clinicallyappropriate.
- Maintain own professional development.Identifiesany training needs and attend relevant courses necessary to ensure best practice.
- Keep up to date with current developments in patient care andevidence basedpractice.
- Work within all policies,protocolsand guidelines of the UTC and BHNC.
- Ensure that confidentiality ismaintainedat all timesincluding the storage of records and the transfer of verbal and written information.
- Work within multidisciplinary care teams promotinggood communicationwith the Trust and hospital staff, statutory and voluntary agencies.
- Ensure that patients and carers who face cultural or language barriers are helped to understand and make use of the service available.
- Identifyany safeguarding issues patients may have and act on the information.
- Contribute to the recruitment and selection process.
- Support other members of the health care team.
- Ensurenew staffare familiar with and adhere toBHNCpoliciesand clinical pathways and policies.
- Take part in theday to daymanagement of the team at the UTC.
- Maintain effective communication with stakeholders and other outside agenciespromoting the image of the UTC at all times.
- Contribute to the development, monitoring,auditingand reviewing of policies, procedures protocols and guidelines within the UTC.
- Participate in an annual individual performance review, including taking responsibility formaintaina record of own personal and/or professional development
- Participate in any training programme implemented by the management team
- Effectively manage own time,workloadand resources
- Assess own performance and development and take accountability for own actions, either directly or under supervision.
- Maintain confidentiality at all times.
- Represent the organisation positively and professionally, behaving as an ambassador for BHNC bydisplaying the organisations values and levels of expected professionalism at all times.
- Demonstrate interpersonal skills when dealing with all levels of staff across the BHNC / UTCs using persuasion,tactand reassurance where necessary.
- Handle confidential patient material in a sensitive and discrete fashion in compliance with Bexley Health Neighbourhood Care policy and procedure.
- To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.
- Liaise with other departments and members of the Bexley Health Neighbourhood Care and other organisations to ensure the smooth running of the role toassistingthe functioning of the UTC team.
- Represent the organisation positively and professionally, behaving as an ambassador for BHNC bydisplaying the organisations values and levels of expected professionalism at all times.
- Demonstrate interpersonal skills when dealing with all levels of staff across the BHNC / UTCs using persuasion,tactand reassurance where necessary.
- Handle confidential material in a sensitive and discrete fashion in compliance with BHNC policies and procedures.
- To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.
Job description
Job responsibilities
Job Summary
Bexley Health Neighbourhood Care(BHNC)is aGP Federation supporting the21Bexley Practices/ 4PCNs,Erith Hospital and Queen Marys Urgent Treatment Centrewho areworking collaboratively to enhance the health and wellbeing of Bexley residents, covering over 246,000 patients.
- The post holder willbe responsible forthe assessment of care needs and the development,implementationand evaluation of programmes of care within the Urgent Treatment Centre.
- Deliver excellent patient care through continuous review ofevidencedbased clinical standards for patients presenting with undifferentiated diagnosis with illness and or injury.
- Contribute to the quality, monitoring,evaluationand the development of the service.
- The post holder will be passionate about the patients inBexleyand beyond helping them to make better use of the NHS locally and supporting clinicians to make the best use of their skills.
Organisational Values / Objectives
The goals ofBHNCare to work strategically with all Bexley Primary Care Networks (PCNs), to help secure the best services for patients whilst working together, to support the member practices in the challenges of a changing NHS.
Bexley Health Neighbourhood Care (BHNC) aims to improve the morale of PCNs / general practice/UTCsin Bexley, by sharingexpertise, services and supporting its workforce.BHNC will make a positive impact on medical services in Bexley, by working closely with the CCG, local NHS trusts, localprovidersand patient groups, to improve the delivery of healthcare to the local population.
Key Working Relationships
Key relationships include but are not limited to:
BHNC Board
BHNCSenior Management Team
BHNC Training Hub
UTC Senior Management Team
Key Responsibilities
Duties:
- Use holistic patient assessment skills of adults and children so that clinical decision making will ensure prompt andappropriate actionin the best interest of the patients/familieswell being.
- Undertake assessment of their health and presenting complaint, diagnosing, treating, givingadviceand discharging or referring patients to other health professionals including the GP and speciality on call teams according to protocols.
- Request andinterpret X-rays and emergency blood tests ifappropriate.
- Act as an effective role model, through the application of skills to patient care acting as advisor to the wider MDT.
- Work under pressure in a rapidly changing environment.
- Prescribe medications under own professional scope of practice and within the formulary acknowledging own professional boundaries.
- Keepaccurateand immediate records of every enquiry including assessment andadviseregardingpatient care using both Adastra, Cerner and EMIS
- Encourage patients to carry outself careasappropriate througheffective communication and health care advice.
- Be responsible and accountable for all the patients on own caseload, seeking guidance from the Clinical Lead GP when clinicallyappropriate.
- Maintain own professional development.Identifiesany training needs and attend relevant courses necessary to ensure best practice.
- Keep up to date with current developments in patient care andevidence basedpractice.
- Work within all policies,protocolsand guidelines of the UTC and BHNC.
- Ensure that confidentiality ismaintainedat all timesincluding the storage of records and the transfer of verbal and written information.
- Work within multidisciplinary care teams promotinggood communicationwith the Trust and hospital staff, statutory and voluntary agencies.
- Ensure that patients and carers who face cultural or language barriers are helped to understand and make use of the service available.
- Identifyany safeguarding issues patients may have and act on the information.
- Contribute to the recruitment and selection process.
- Support other members of the health care team.
- Ensurenew staffare familiar with and adhere toBHNCpoliciesand clinical pathways and policies.
- Take part in theday to daymanagement of the team at the UTC.
- Maintain effective communication with stakeholders and other outside agenciespromoting the image of the UTC at all times.
- Contribute to the development, monitoring,auditingand reviewing of policies, procedures protocols and guidelines within the UTC.
- Participate in an annual individual performance review, including taking responsibility formaintaina record of own personal and/or professional development
- Participate in any training programme implemented by the management team
- Effectively manage own time,workloadand resources
- Assess own performance and development and take accountability for own actions, either directly or under supervision.
- Maintain confidentiality at all times.
- Represent the organisation positively and professionally, behaving as an ambassador for BHNC bydisplaying the organisations values and levels of expected professionalism at all times.
- Demonstrate interpersonal skills when dealing with all levels of staff across the BHNC / UTCs using persuasion,tactand reassurance where necessary.
- Handle confidential patient material in a sensitive and discrete fashion in compliance with Bexley Health Neighbourhood Care policy and procedure.
- To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.
- Liaise with other departments and members of the Bexley Health Neighbourhood Care and other organisations to ensure the smooth running of the role toassistingthe functioning of the UTC team.
- Represent the organisation positively and professionally, behaving as an ambassador for BHNC bydisplaying the organisations values and levels of expected professionalism at all times.
- Demonstrate interpersonal skills when dealing with all levels of staff across the BHNC / UTCs using persuasion,tactand reassurance where necessary.
- Handle confidential material in a sensitive and discrete fashion in compliance with BHNC policies and procedures.
- To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.
Person Specification
Experience
Essential
- Evidence of a relevant post registration professional development.
- Previous experience in an Emergency Care/Acute setting.
- Previous experience of working as part of a multidisciplinary team with leadership experience
- Knowledge of current clinical evidence based practice.
- Knowledge and understanding of clinical governance
Desirable
- Experience of Cleo IT skills
Abilities / Skills
Essential
- Plastering
- Wound care
- Wound closure including Suturing/stapling
- Good communication skills (written and oral)
- Ability to prioritise workload
- Able to provide clinical training to other members of the team
- Able to act as role model and leader to others and motivate a team
- Able to demonstrate sound decisions making processes on day to day running of services which are in line with clinical guidelines and wider organisation polices and involve appropriate other staff as necessary
- Ability to work flexibly through a range of shifts as required by the service
- Ability to work well as part of a multidisciplinary team
- Ability to maintain standards of care and communication under pressure
Desirable
- Knowledge of key quality and performance standards
Qualifications
Essential
- NMC registered (or equivalent)
- ENP/ECP qualification (and/or)
- Experience in minor injury management
Desirable
- Experience in minor illness
- Independent non medical prescriber or working towards
- Mentorship qualification
Person Specification
Experience
Essential
- Evidence of a relevant post registration professional development.
- Previous experience in an Emergency Care/Acute setting.
- Previous experience of working as part of a multidisciplinary team with leadership experience
- Knowledge of current clinical evidence based practice.
- Knowledge and understanding of clinical governance
Desirable
- Experience of Cleo IT skills
Abilities / Skills
Essential
- Plastering
- Wound care
- Wound closure including Suturing/stapling
- Good communication skills (written and oral)
- Ability to prioritise workload
- Able to provide clinical training to other members of the team
- Able to act as role model and leader to others and motivate a team
- Able to demonstrate sound decisions making processes on day to day running of services which are in line with clinical guidelines and wider organisation polices and involve appropriate other staff as necessary
- Ability to work flexibly through a range of shifts as required by the service
- Ability to work well as part of a multidisciplinary team
- Ability to maintain standards of care and communication under pressure
Desirable
- Knowledge of key quality and performance standards
Qualifications
Essential
- NMC registered (or equivalent)
- ENP/ECP qualification (and/or)
- Experience in minor injury management
Desirable
- Experience in minor illness
- Independent non medical prescriber or working towards
- Mentorship qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
