Acorns Children’s Hospice Trust

Training Administrator

The closing date is 01 October 2025

Job summary

Acorns Children's Hospice Trust are looking for Clinical Governance, Quality and Practice Education Administrator to provide a high quality administrative support.

Main duties of the job

Acorns Children's Hospice Trust are looking for Clinical Governance, Quality and Practice Education Administrator to provide a high quality administrative support.

About us

Acorns is recognised as a great place to work because of our people. Our priority is that our people feel valued, whatever their background and experience, and wherever they work.

Details

Date posted

11 September 2025

Pay scheme

Other

Salary

£24,570 to £25,150 a year

Contract

Permanent

Working pattern

Full-time

Reference number

286324

Job locations

Acorns in Birmingham Hospice

103 Oak Tree Lane

Birmingham

West Midlands

B29 6HZ


Job description

Job responsibilities

Acorns Children's Hospice Trust are looking for Clinical Governance, Quality and Practice Education Administrator to provide a high quality administrative support.

About the Role

Acorns provides care for babies, children and young people, who have life-limiting or life-threatening conditions. Our Healthcare Assistants are part of a supportive, multi-disciplinary team delivering care packages that are tailored to each childs individual holistic needs and were structured so that youll simply have the time to care.

Each hospice is purpose-built with individually decorated rooms overlooking our gardens. We try to make it as welcoming and friendly as possible a homely environment for the children, young people and their families.

As a Training Administrator, you will: 

  • Coordinate learning and development schedules, including inductions, mandatory training, and clinical education events, ensuring the learning journey of staff is tracked, monitored and supported
  • Support the implementation and tracking of clinical governance activities including audits, policy reviews, incident reporting, and risk management tasks
  • Collaborate with the Lead Practice Educator and Senior Care Leadership Team to build and revise learning pathways that reflect current standards, role requirements and individual development needs
  • Liaise with internal and external trainers, guest speakers, and partner organisations to support the effective delivery of learning and governance sessions.
  • Act as the first point of contact for clinical education and governance queries, triaging messages from the Academy support inbox and directing issues appropriately

About You

  • Previous Admin experience
  • Experience of working with learning management systems
  • IT Literate

What We Offer

  • £24,570 to £25,150 per annum
  • Based in your nearest Hospice ( Birmingham, Worcester, Walsall)
  • Employee discounts from leading retailers
  • Employee gym discount scheme
  • Bike-to-Work scheme
  • Generous contribution to group personal pension plan or continuation of current NHS pension scheme
  • NHS pension scheme life assurance or Acorns group life assurance scheme

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references. In addition, candidates will be asked to provide evidence of immunisation against specific diseases or confirm their willingness to receive the necessary vaccinations.

As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Childrens Rights and support all children to be Rights Holders.

If you have any questions, please contact us at recruitment@acorns.org.uk

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

Job description

Job responsibilities

Acorns Children's Hospice Trust are looking for Clinical Governance, Quality and Practice Education Administrator to provide a high quality administrative support.

About the Role

Acorns provides care for babies, children and young people, who have life-limiting or life-threatening conditions. Our Healthcare Assistants are part of a supportive, multi-disciplinary team delivering care packages that are tailored to each childs individual holistic needs and were structured so that youll simply have the time to care.

Each hospice is purpose-built with individually decorated rooms overlooking our gardens. We try to make it as welcoming and friendly as possible a homely environment for the children, young people and their families.

As a Training Administrator, you will: 

  • Coordinate learning and development schedules, including inductions, mandatory training, and clinical education events, ensuring the learning journey of staff is tracked, monitored and supported
  • Support the implementation and tracking of clinical governance activities including audits, policy reviews, incident reporting, and risk management tasks
  • Collaborate with the Lead Practice Educator and Senior Care Leadership Team to build and revise learning pathways that reflect current standards, role requirements and individual development needs
  • Liaise with internal and external trainers, guest speakers, and partner organisations to support the effective delivery of learning and governance sessions.
  • Act as the first point of contact for clinical education and governance queries, triaging messages from the Academy support inbox and directing issues appropriately

About You

  • Previous Admin experience
  • Experience of working with learning management systems
  • IT Literate

What We Offer

  • £24,570 to £25,150 per annum
  • Based in your nearest Hospice ( Birmingham, Worcester, Walsall)
  • Employee discounts from leading retailers
  • Employee gym discount scheme
  • Bike-to-Work scheme
  • Generous contribution to group personal pension plan or continuation of current NHS pension scheme
  • NHS pension scheme life assurance or Acorns group life assurance scheme

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references. In addition, candidates will be asked to provide evidence of immunisation against specific diseases or confirm their willingness to receive the necessary vaccinations.

As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Childrens Rights and support all children to be Rights Holders.

If you have any questions, please contact us at recruitment@acorns.org.uk

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

Person Specification

Qualifications

Essential

  • Good standard of education

Desirable

  • Administration qualifications

Experience

Essential

  • Experience of working in an admin roles, experience of learning management systems, database experience

Desirable

  • experience of working within a clinical setting
Person Specification

Qualifications

Essential

  • Good standard of education

Desirable

  • Administration qualifications

Experience

Essential

  • Experience of working in an admin roles, experience of learning management systems, database experience

Desirable

  • experience of working within a clinical setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Acorns Children’s Hospice Trust

Address

Acorns in Birmingham Hospice

103 Oak Tree Lane

Birmingham

West Midlands

B29 6HZ


Employer's website

https://www.acorns.org.uk/ (Opens in a new tab)

Employer details

Employer name

Acorns Children’s Hospice Trust

Address

Acorns in Birmingham Hospice

103 Oak Tree Lane

Birmingham

West Midlands

B29 6HZ


Employer's website

https://www.acorns.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

TA Lead (Employees)

Louisa Kerwick

louisa.kerwick@acorns.org.uk

07947277396

Details

Date posted

11 September 2025

Pay scheme

Other

Salary

£24,570 to £25,150 a year

Contract

Permanent

Working pattern

Full-time

Reference number

286324

Job locations

Acorns in Birmingham Hospice

103 Oak Tree Lane

Birmingham

West Midlands

B29 6HZ


Supporting documents

Privacy notice

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