Job summary
Please apply directly on our website - www.pah.org.uk/join-our-team
We are looking for a Clinical Transformation Lead to drive and deliver strategic and operational transformation initiatives across Princess Alice Hospice, ensuring the highest standards of patient care and service innovation. The role will also help us delivery on our ambition strategy to support more people who need our services and expertise.
You will lead on the design, implementation, and evaluation of clinical transformation projects, including our clinical strategy, working collaboratively and alongside multidisciplinary teams to embed sustainable change and continuous improvement, whilst ensuring the strategy aligns with our vision and objectives.
Engaging colleagues, volunteers, patients and families throughout the change journey, you will work with internal and external colleagues to identify opportunities for innovation and improvement in clinical services, ensuring best practice and evidence-based care.
Main duties of the job
You will be motivated, have excellent communication skills and strong leadership capabilities.
You will have a degree or diploma in health, management or a related field, and a high level of experience in leading and delivering successful transformation or improvement projects.
You will have experience of working with complex data and will be able to demonstrate excellent analytical skills ensuring robust analysis and clear presentation of data to a wide range of audiences. You will have experience of managing projects and / or programmes in complex organisations and a track record of delivery. You will be comfortable with preparing reports in different formats, and be confident in reporting to executives and Trustees on delivery and impact.
The role works alongside clinical teams to lead, develop and embed changes. You may or may not be a clinician, but it is critical that you understand how clinicians work.
About us
We all need a purpose and want to make a difference in life. At Princess Alice Hospice, youd have that opportunity. Were rated outstanding by the CQC and provide specialist palliative care and support to a community of more than a million people living in the London Boroughs of Kingston and Richmond, and across a large part of Surrey.However, we dont take our success for granted and are constantly challenging ourselves to do better.
As we look ahead with our 2030 plans, our vision remains the same - that everyone in our communities will have the best care and support before, during and after death. In these times of uncertainty and change, our plans empower us to adapt and evolve while staying true to our long-term vision - meeting the ever-growing demand for our expertise and compassion. Our I-CARE values Integrity, Compassion, Accountability, Respect, and Excellence guide everything we do, and wed expect that youd embrace and live up to them
Job description
Job responsibilities
Key responsibilities
1.Strategic Leadership
1.1.Lead the development and implementation of the clinical transformation strategy, aligned with the Hospices vision and objectives.
1.2.Work with internal and external colleagues to identify opportunities for innovation and improvement in clinical services, ensuring best practice and evidence-based care.
1.3.Champion the Hospices 2030 ambition to reach more people, reduce unmet need, and become a sustainable, integrated part of the health and social care system
1.4.Work with senior leaders to set transformation priorities and measure impact.
1.5.To be a core member of the leadership team within Patient Care and Communities, and the wider Extended Leadership Group
2.Operational Delivery
2.1.Deliver transformation projects, ensuring milestones, outcomes, and benefits are achieved on time and within budget.
2.2.Collaborate with clinical and non-clinical teams to embed new models of care, pathways, and processes.
2.3.Monitor and report on project progress, risks, and outcomes to the executive team and Board as required.
2.4.Promote outcome-focused care, moving beyond activity metrics to measure impact and effectiveness.
2.5.Embed co-production and inclusive design principles into service transformation
3.Change Management
3.1.Engage and support staff, volunteers, patients, and families through change, ensuring clear communication and involvement.
3.2.Provide training, coaching, and support to teams to build transformation capability across the organisation.
3.3.Build system capacity and act as an influential leader within the organisation and wider system
3.4.Strengthen relationships with statutory and voluntary sector partners, universities, and community groups.
3.5.Share specialist knowledge and insights to support wider system improvement
4.Quality and Governance
4.1.Ensure all transformation initiatives comply with regulatory and quality standards
4.2.Use data and feedback to evaluate the effectiveness of changes and drive continuous improvement.
4.3.To ensure that benefits are reported and tracked on monthly basis as the projects progress.
4.4.To provide early warning on risks and issues relating to programmes as they emerge.
4.5.Ensure projects and initiatives are delivered on time, to quality standards and in a cost effective manner, adjusting plans as required in collaboration with the Director of Patient Care and Communities
4.6.Monitor and evaluate transformation initiatives, reporting on outcomes and impact.
Job description
Job responsibilities
Key responsibilities
1.Strategic Leadership
1.1.Lead the development and implementation of the clinical transformation strategy, aligned with the Hospices vision and objectives.
1.2.Work with internal and external colleagues to identify opportunities for innovation and improvement in clinical services, ensuring best practice and evidence-based care.
1.3.Champion the Hospices 2030 ambition to reach more people, reduce unmet need, and become a sustainable, integrated part of the health and social care system
1.4.Work with senior leaders to set transformation priorities and measure impact.
1.5.To be a core member of the leadership team within Patient Care and Communities, and the wider Extended Leadership Group
2.Operational Delivery
2.1.Deliver transformation projects, ensuring milestones, outcomes, and benefits are achieved on time and within budget.
2.2.Collaborate with clinical and non-clinical teams to embed new models of care, pathways, and processes.
2.3.Monitor and report on project progress, risks, and outcomes to the executive team and Board as required.
2.4.Promote outcome-focused care, moving beyond activity metrics to measure impact and effectiveness.
2.5.Embed co-production and inclusive design principles into service transformation
3.Change Management
3.1.Engage and support staff, volunteers, patients, and families through change, ensuring clear communication and involvement.
3.2.Provide training, coaching, and support to teams to build transformation capability across the organisation.
3.3.Build system capacity and act as an influential leader within the organisation and wider system
3.4.Strengthen relationships with statutory and voluntary sector partners, universities, and community groups.
3.5.Share specialist knowledge and insights to support wider system improvement
4.Quality and Governance
4.1.Ensure all transformation initiatives comply with regulatory and quality standards
4.2.Use data and feedback to evaluate the effectiveness of changes and drive continuous improvement.
4.3.To ensure that benefits are reported and tracked on monthly basis as the projects progress.
4.4.To provide early warning on risks and issues relating to programmes as they emerge.
4.5.Ensure projects and initiatives are delivered on time, to quality standards and in a cost effective manner, adjusting plans as required in collaboration with the Director of Patient Care and Communities
4.6.Monitor and evaluate transformation initiatives, reporting on outcomes and impact.
Person Specification
Qualifications
Essential
- Degree in health, management, or related field (Masters or equivalent desirable).
- Evidence of continuing professional development.
- Leadership or change management qualification (desirable).
- Project or programme management qualification or equivalent experience in project or programme delivery
- Relevant clinical qualification (desirable).
Experience
Essential
- Broad range of senior management experience within a provider health care environment in a project or programme environment
- Proven track record of leading and delivering successful transformation or improvement projects.
- Experience of working with complex data and can demonstrate excellent analytical skills ensuring both robust analysis and clear presentation of data to a wide range of audiences
- Experience of managing change in complex environments.
- Experience of working collaboratively across multidisciplinary teams and organisations / systems
Specialist Knowledge, Personal Qualities and Other Requirements
Essential
- In-depth understanding of clinical governance, quality improvement, and service redesign.
- Knowledge of current healthcare policy, best practice, and regulatory requirements.
- Positive, flexible, and motivated.
- Able to work independently and as part of a team.
- Awareness of, and commitment to the Mission, Vision and Values of the Hospice.
Particular Skills and Aptitudes
Essential
- Highly developed communication, negotiation, and influencing skills.
- Ability to analyse complex problems and develop innovative solutions.
- Strong project management and organisational skills.
- Has experience of working with complex data and can demonstrate excellent analytical skills ensuring both robust analysis and clear presentation of data to a wide range of audiences
- Ability to work under pressure, prioritise, and adapt to changing demands.
- Commitment to high-quality, patient-centred care.
- Demonstrates ability to self-manage workload and complexity in order to operate effectively
- Able to work to extremely tight deadlines whilst maintaining accuracy
- Self-motivated, proactive, and innovative
- Able to make a connection between their work and the benefit to patients and the public.
Person Specification
Qualifications
Essential
- Degree in health, management, or related field (Masters or equivalent desirable).
- Evidence of continuing professional development.
- Leadership or change management qualification (desirable).
- Project or programme management qualification or equivalent experience in project or programme delivery
- Relevant clinical qualification (desirable).
Experience
Essential
- Broad range of senior management experience within a provider health care environment in a project or programme environment
- Proven track record of leading and delivering successful transformation or improvement projects.
- Experience of working with complex data and can demonstrate excellent analytical skills ensuring both robust analysis and clear presentation of data to a wide range of audiences
- Experience of managing change in complex environments.
- Experience of working collaboratively across multidisciplinary teams and organisations / systems
Specialist Knowledge, Personal Qualities and Other Requirements
Essential
- In-depth understanding of clinical governance, quality improvement, and service redesign.
- Knowledge of current healthcare policy, best practice, and regulatory requirements.
- Positive, flexible, and motivated.
- Able to work independently and as part of a team.
- Awareness of, and commitment to the Mission, Vision and Values of the Hospice.
Particular Skills and Aptitudes
Essential
- Highly developed communication, negotiation, and influencing skills.
- Ability to analyse complex problems and develop innovative solutions.
- Strong project management and organisational skills.
- Has experience of working with complex data and can demonstrate excellent analytical skills ensuring both robust analysis and clear presentation of data to a wide range of audiences
- Ability to work under pressure, prioritise, and adapt to changing demands.
- Commitment to high-quality, patient-centred care.
- Demonstrates ability to self-manage workload and complexity in order to operate effectively
- Able to work to extremely tight deadlines whilst maintaining accuracy
- Self-motivated, proactive, and innovative
- Able to make a connection between their work and the benefit to patients and the public.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
