Job summary
Its an exciting time to be joining the St Lukes retail team, as we expand the portfolio of our shops, and enhance the St Lukes supporter and colleague experience. The role of Deputy Shop Manager is integral to the expansion and innovation project, whilst generating the much needed income to support 6000 people every year across Sheffield.This is a 22.5 hour a week post. We are looking to recruit an enthusiastic, experienced and motivated Deputy Shop Manager to join the retail team. You will be responsible for supporting the Shop Manager in managing the Crystal Peaks shop. Strong communication skills are essential, to lead a team of staff and volunteers from different backgrounds, to promote the work of St Lukes and highlight the benefits of sustainability. Being a leader and motivator who has the ability to resolve problems, make decisions with a positive attitude, and deal sensitively in difficult or distressing situations is essential. Having the knowledge, the experience and determination to exceed budgets, monitoring costs, and an ability to work commercially within the retail sector are key components to the role.
Main duties of the job
Lead on achieving profit targets by maximizing sales and minimizing costs. Ensure high standards of customer service, shop display, and cleanliness. Manage stock efficiently, including pricing, rotation, and disposal. Promote St Lukes and its work, engaging with stakeholders and the public. Recruit, train, and motivate volunteers and staff. Implement necessary procedures and ensure compliance with health, safety, and security standards. Collaborate with the fundraising and marketing team to enhance St Lukes image.
About us
At St. Lukes, we offer more than just a job we offer a fulfilling career where you can truly make a difference. In addition to a supportive work environment, we provide opportunities for ongoing training and development, a competitive benefit package, and a chance to be part of a compassionate and dedicated team. You can find out more about our benefits here: https://www.stlukeshospice.org.uk/work-for-us-benefits
Details
Date posted
19 December 2025
Pay scheme
Other
Salary
£24,153 a year
Contract
Permanent
Working pattern
Part-time
Reference number
STL1150089
Job locations
St Luke’s Crystal Peaks
Crystal Peaks Shopping Mall
Sheffield
S20 7PJ
Employer details
Employer name
St Luke’s Hospice
Address
St Luke’s Crystal Peaks
Crystal Peaks Shopping Mall
Sheffield
S20 7PJ
Employer's website
https://www.stlukeshospice.org.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
