Mary Ann Evans Hospice

Senior Health Care Assistant

The closing date is 18 August 2025

Job summary

Mary Ann Evans Hospice has proudly provided compassionate, high-quality end of life care for more than three decades. Our services have profoundly impacted countless families across North Warwickshire, supporting individuals and their loved ones through lifes most challenging journey.

As we continue to grow and enhance our services, we are seeking passionate individuals dedicated to delivering exceptional palliative and end of life care.

About the Role: The journey towards end of life is often complex. At Mary Ann Evans Hospice, we pride ourselves on delivering the highest standard of care and support to patients and their families. We strive to extend our reach to as many people as possible, providing compassionate care whenever and wherever it is needed.

Key Requirements:

  • Previous experience working in health care as a HCA.

  • Commitment to delivering exceptional palliative and end of life care

  • Current driving licence with access to a vehicle for role-related duties

  • Ability to work independently and as part of a dedicated team

  • Strong communication and interpersonal skills

Why Join Us?

  • Be part of a respected, community-focused organisation with a 30+ year legacy

  • Make a tangible difference in the lives of patients and families across North Warwickshire

  • Work in a supportive, professional environment committed to continuous development.

Main duties of the job

Qualifications and Experience:

  • NVQ Level 3 in Health and Social Care or equivalent qualification is required.

  • Demonstrated commitment to continuing professional development, with a willingness to undertake further study.

  • Experience in palliative and end of life care is preferred but not essential. Most importantly, candidates must be passionate about delivering and improving high-quality palliative and end of life care within the community.

Key Skills and Attributes:

  • Excellent communication skills to build strong, effective relationships with patients, carers, and healthcare professionals at all levels across the healthcare sector.

  • A commitment to personalised care, ensuring patients and their families are actively involved in decision-making about their health and wellbeing.

  • Confidence and competence in IT, including the use of electronic patient records systems such as EMIS (training will be provided).

  • Ability to work independently, as well as collaboratively within Mary Ann Evans Hospices community care team.

About us

Employment Benefits and Terms

As an NHS Partner, Mary Ann Evans Hospice will continue to make contributions to your Pension Scheme, subject to qualifying conditions. For further advice, please contact our Payroll Officer within the Business Support Team.

We offer the following benefits to support our employees:

  • Agenda for Change pay scale with NHS length of service recognised for annual leave entitlement

  • Sickness pay in accordance with Mary Ann Evans Hospice policy

  • Excellent training and professional development opportunities

  • Enhanced DBS clearance provided by Mary Ann Evans Hospice

  • Lease car scheme available via salary sacrifice

  • Access to electric pool cars for work-related travel

  • FREE parking facilities when based at the Hospice located on the George Eliot site

  • Membership to BHSF (British Home Stores Friendly Society)

  • Employee Assistance Programme (EAP) offering confidential support

  • Pension Scheme options, including continuation of NHS Pension Scheme for existing members

We are committed to supporting our staff with competitive benefits and a positive working environment to help you thrive in your role.

Details

Date posted

16 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

B0017-25-0007

Job locations

Mary Ann Evans Hospice

Eliot Way

Nuneaton

Warwickshire

CV10 7QL


Job description

Job responsibilities

The Senior Health care assistant (HCA) will be working within our community services which consist of the Hospice at Home (HAH) team, the Wellbeing programme and Rapid Response (RR) which is a shared service with South Warwickshire NHS Foundation Trust. The role will be predominately working within HAH and the Wellbeing programme working 7 days a week between the hours of 8am to 8pm, with an occasional requirement to work within the Rapid Response team which will be internal rotation onto night shift, 8pm to 8am.

When working within the HAH team the Senior HCA will provide high quality palliative and end of life care to patients and their families within their own home. You will work closely with our community and hospital colleagues from the NHS, social services, local care homes and other voluntary providers to support those patients who preferred place of death is to die at home.

When working within the Wellbeing program the Senior HCA will work as part of a team to support patients, families and carers within the hospice setting to improve their quality of life, encouraging reablement and well-being models of care.

On occasions when required the Senior HCA will work with the Rapid Response team which covers a 24-hour service working alongside an experienced qualified palliative care nurse to support them to provide urgent care for those patients who have uncontrolled symptoms which require immediate intervention.

Job description

Job responsibilities

The Senior Health care assistant (HCA) will be working within our community services which consist of the Hospice at Home (HAH) team, the Wellbeing programme and Rapid Response (RR) which is a shared service with South Warwickshire NHS Foundation Trust. The role will be predominately working within HAH and the Wellbeing programme working 7 days a week between the hours of 8am to 8pm, with an occasional requirement to work within the Rapid Response team which will be internal rotation onto night shift, 8pm to 8am.

When working within the HAH team the Senior HCA will provide high quality palliative and end of life care to patients and their families within their own home. You will work closely with our community and hospital colleagues from the NHS, social services, local care homes and other voluntary providers to support those patients who preferred place of death is to die at home.

When working within the Wellbeing program the Senior HCA will work as part of a team to support patients, families and carers within the hospice setting to improve their quality of life, encouraging reablement and well-being models of care.

On occasions when required the Senior HCA will work with the Rapid Response team which covers a 24-hour service working alongside an experienced qualified palliative care nurse to support them to provide urgent care for those patients who have uncontrolled symptoms which require immediate intervention.

Person Specification

Qualifications

Essential

  • Level 3 Diploma/NVQ Level 3 in Health and Social Care for adults or equivalent

Desirable

  • Level 3 Diploma or equivalent certificate in palliative/end of life care
  • Level 2 or 3 Diploma/NVQ Level 2 or 3 in awareness of dementia

Experience

Essential

  • A minimum of 1 years care experience with palliative/end of life patients (any setting)
  • Able to work autonomously and as part of team
  • Evidence of excellent communication skills
  • Experience of supervising/supporting team members

Desirable

  • Experience of CQC compliance and evidencing regulations in practice
Person Specification

Qualifications

Essential

  • Level 3 Diploma/NVQ Level 3 in Health and Social Care for adults or equivalent

Desirable

  • Level 3 Diploma or equivalent certificate in palliative/end of life care
  • Level 2 or 3 Diploma/NVQ Level 2 or 3 in awareness of dementia

Experience

Essential

  • A minimum of 1 years care experience with palliative/end of life patients (any setting)
  • Able to work autonomously and as part of team
  • Evidence of excellent communication skills
  • Experience of supervising/supporting team members

Desirable

  • Experience of CQC compliance and evidencing regulations in practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mary Ann Evans Hospice

Address

Mary Ann Evans Hospice

Eliot Way

Nuneaton

Warwickshire

CV10 7QL


Employer's website

https://www.maryannevans.org.uk/ (Opens in a new tab)

Employer details

Employer name

Mary Ann Evans Hospice

Address

Mary Ann Evans Hospice

Eliot Way

Nuneaton

Warwickshire

CV10 7QL


Employer's website

https://www.maryannevans.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Clinical Operations

Lisa Perrins

Lisa.Perrins@geh.nhs.uk

02476683903

Details

Date posted

16 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

B0017-25-0007

Job locations

Mary Ann Evans Hospice

Eliot Way

Nuneaton

Warwickshire

CV10 7QL


Supporting documents

Privacy notice

Mary Ann Evans Hospice's privacy notice (opens in a new tab)