Job summary
Hear for Norfolk is dedicated to improving the lives of people of all ages with all degrees of hearing loss and related conditions. This is achieved by providing a range of holistic and accessible services: hearing assessments and fitting of hearing aids, hearing aids maintenance, otoscopy screening, aural care using microsuction, emotional support, information, advice, and training.
Our service users identify us as the key provider of healthcare services for people with hearing loss.
Our Aural Care Service is registered with the Care Quality Commission.
We are seeking a qualified, experienced and registered Aural Care Practitioner with a passion for quality and patient-centric care to join our forward-thinking charity and help develop further our Aural Care Service. If you are a caring individual, enthusiastic and motivated about providing the best care to our patients then this could be the opportunity for you! We are looking for a conscientious, hard working, professional and motivated individual.
Working hours can be arranged to suit the applicant/s. The number
of hours is flexible, so we envisage that some applicants may offer to work for
us one or two days per week, and retain some of their existing NHS job, for
example. We are looking to recruit to a full-time equivalent position,
however the 37.5 hours per week can be covered by more than one person.
Training and clinical supervision will be provided.
Main duties of the job
Please see the job description and person specification for full details of the role and responsibilities.
To provide safe ear wax removal
through either microsuction or dry removal, as required, for the best patient
care, meeting their individual needs, to a professional standard and in line
with best practice and organisational policies and guidance, and approved
quality standards (British Society of Audiology
Practice Guidance Aural Care (Ear Wax Removal) https://www.thebsa.org.uk/resources/aural-care-ear-wax-removal).
About us
We are dedicated to improving the emotional wellbeing, communication, and the overall quality of life of people with hearing loss and related conditions.
Our multi-disciplinary team of qualified, professional and experienced staff and dedicated volunteers are committed to our values:
Inclusivity - we believe in making our services available and accessible to anyone who needs them. We believe in staff having the ownership of the services we provide and be empowered to proactively make improvements in their areas of work.
Integrity - we believe in treating people with respect, being open, honest and trustworthy. We believe in transparency, accountability, recognising our limitations and in strict adherence to confidentiality.
Responsiveness - we believe in a safe, timely, effective, efficient and flexible modus operandi. We believe in responding promptly to the changes in need of our service users, as well as the changes required within the organisation to ensure we maintain a high-quality provision.
Resourcefulness - we believe in finding effective solutions to solve problems, in assessing the need to enable us find a way to help. We believe in planning in accordance with resources available, working as a team and in a collaborative way with other organisations.
Free car parking on site.
Job description
Job responsibilities
Principal
duties:
1. To prepare the clinic room in readiness for the procedure
(on premises and on mobile unit).
2.
To undertake domiciliary visits with
assistance from the mobile clinic assistant/driver.
3. To take an relevant medical history from patients and
perform a thorough examination of their ears to determine the need for ear wax
removal.
4. To ensure that the
service is accessible to patients with additional needs (e.g. LD, Autism,
Dementia, physical disabilities and language barriers) and that patients
specific needs are taken into account during the procedure.
5. To competently undertake the ear wax removal procedure
using microsuction or using manual tools, if required, in line with the services
Standard Operating Procedures.
6. To accurately
document the treatment undertaken in the patients records management system
and generate the post-procedure letter to referring clinicians within the
commissioning body set timescales.
7. To educate patients on good aural hygiene,
wax management and the need for regular aural care.
8. To address the
any additional needs identified by patients by providing Information or
signposting to relevant internal or external services.
9. To liaise with
ENT, Audiology colleagues and Medical Practices as and when required.
10. To ensure
adherence to service standards and infection prevention and controls protocols.
11. In conjunction with other aural care practitioners, to carry out
clinical risk assessments.
12. To report incidents in a
timely manner.
13. In conjunction
with other team members to keep control of consumables and purchase of required
consumables as and when necessary.
14. In conjunction
with colleagues undertake marketing and development activities for the service.
15. To provide
timely reports and information to the Head of Clinical Services and the Chief
Executive in readiness for inclusion into management reports for the Board,
commissioners and stakeholders, as required.
16. To support the
team with the production of publications and marketing materials for all
services.
17. To assist the
Charity in its income generation programme, e.g. income from procedure fees,
individual donations.
18. To be
available to assist in other areas of the Charitys work as needs arise.
Job description
Job responsibilities
Principal
duties:
1. To prepare the clinic room in readiness for the procedure
(on premises and on mobile unit).
2.
To undertake domiciliary visits with
assistance from the mobile clinic assistant/driver.
3. To take an relevant medical history from patients and
perform a thorough examination of their ears to determine the need for ear wax
removal.
4. To ensure that the
service is accessible to patients with additional needs (e.g. LD, Autism,
Dementia, physical disabilities and language barriers) and that patients
specific needs are taken into account during the procedure.
5. To competently undertake the ear wax removal procedure
using microsuction or using manual tools, if required, in line with the services
Standard Operating Procedures.
6. To accurately
document the treatment undertaken in the patients records management system
and generate the post-procedure letter to referring clinicians within the
commissioning body set timescales.
7. To educate patients on good aural hygiene,
wax management and the need for regular aural care.
8. To address the
any additional needs identified by patients by providing Information or
signposting to relevant internal or external services.
9. To liaise with
ENT, Audiology colleagues and Medical Practices as and when required.
10. To ensure
adherence to service standards and infection prevention and controls protocols.
11. In conjunction with other aural care practitioners, to carry out
clinical risk assessments.
12. To report incidents in a
timely manner.
13. In conjunction
with other team members to keep control of consumables and purchase of required
consumables as and when necessary.
14. In conjunction
with colleagues undertake marketing and development activities for the service.
15. To provide
timely reports and information to the Head of Clinical Services and the Chief
Executive in readiness for inclusion into management reports for the Board,
commissioners and stakeholders, as required.
16. To support the
team with the production of publications and marketing materials for all
services.
17. To assist the
Charity in its income generation programme, e.g. income from procedure fees,
individual donations.
18. To be
available to assist in other areas of the Charitys work as needs arise.
Person Specification
Experience
Essential
- Experience of working with vulnerable people
- Experience of working in NHS or other healthcare setting
- Experience of liaising with other NHS services
- Experience of dealing with people at various level
Desirable
- Ideally 2 years experience within the clinical area relevant to the service
- Experience of working with people with all degrees of hearing loss
- Understanding of the anatomy and physiology of the ear and common ear conditions
Qualifications
Essential
- Registered Nurse/Qualified Registered Audiologist
- 4 GCSE or A Level equivalent grade C or above
Desirable
Person Specification
Experience
Essential
- Experience of working with vulnerable people
- Experience of working in NHS or other healthcare setting
- Experience of liaising with other NHS services
- Experience of dealing with people at various level
Desirable
- Ideally 2 years experience within the clinical area relevant to the service
- Experience of working with people with all degrees of hearing loss
- Understanding of the anatomy and physiology of the ear and common ear conditions
Qualifications
Essential
- Registered Nurse/Qualified Registered Audiologist
- 4 GCSE or A Level equivalent grade C or above
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
