Operational Shift Coordinator Community Healthcare

Job summary

Operational Shift Coordinator Community Healthcare

Contract: Permanent

Location: Harrogate and the Hambleton and Richmond area

Hours: 37.5 hours per week (split between clinical and operational including nights and weekends)

Salary: £29,603.62 per annum FTE pre-probation, increasing to £31,461.18 per annum FTE pending successful completion of probation (45% of hours will be in unsocial hours)

Closing date: Friday 17th April 2026 the advert may close early if we receive a sufficient number of suitable applications)

Are you a caring and compassionate Senior Healthcare Assistant who wants to make a meaningful difference during one of lifes most sensitive times? Would you like to join an organisation where you can grow, feel supported and truly make an impact every day?

Were looking for a Senior Healthcare Assistants to work as an Operational Shift Coordination with our incredible Community based team in Harrogate and the Hambleton and Richmond area.

Main duties of the job

Your role as an Operational Shift Coordinator

At the heart of our patient-centred approach is a simple belief that every moment counts. Our mission is to deliver exceptional, personalised care that brings comfort, dignity, and support to our patients and those who love them. As an Operational Shift Coordinator, you will guide and inspire a team, contribute to service development, and provide high-quality, person-centred care at one of lifes most important stages.

This Operational Shift Coordinator role is community based, throughout Harrogate and Hambleton and Richmond. You will be required to have access to your own vehicle and have a current driving license.

In this role, you will,

Provide on-shift leadership, management and co-ordination of our Home HCAs ensuring the delivery of outstanding care to our patients and their families.

This role combines clinical coordination with operational responsibly, including weekend leadership, participation in a 24/7 rota and involvement in the organisations escalation/on-call system.

You will support service development, promote clinical excellence, and work collaboratively across the community.

About us

Our values:

We put the people who use our services at the heart of everything we do

We are caring and compassionate

We are personal and supportive in our approach

We engage positively

We are responsive

We are driven to do better

We are fair

We are professional

We work collaboratively

We are accountable

Living out our values

Our behaviour framework puts our values in the context of our everyday work. See what this includes atsaintmichaelshospice.org/behaviour-framework

We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our communities.

We believe that children, young people and adults should never experience abuse of any kind. Our safer recruitment and safeguarding processes help protect those accessing our services, please see our safeguarding statement on our website:https://saintmichaelshospice.org/safeguarding-statement/

If you require any support or adjustments to be able to apply for this role, please let us know by emailing people@saintmichaelshospice.org.

We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.

Employer details

Employer name

Saint Michaels Hospice

Address

St. Michaels Hospice

Hornbeam Park Avenue

Harrogate

North Yorkshire

HG2 8NA

Employer's website

https://app.healthboxhr.com/jobs-feed/web/company/65d86b0053344 (Opens in a new tab)

---

Employer details

Employer name

Saint Michaels Hospice

Address

St. Michaels Hospice

Hornbeam Park Avenue

Harrogate

North Yorkshire

HG2 8NA

Employer's website

https://app.healthboxhr.com/jobs-feed/web/company/65d86b0053344 (Opens in a new tab)

---