Job responsibilities
Job Purpose
To provide on-shift leadership and management of our Hospice Nurses and HealthCare Assistants to deliver patient-centred care and support.
To be part of the inpatient services management team to delivery serviceimprovements to clinical services.
To support others and to be able to independently plan and deliver patient-centredcare, working closely with patients and their families.
Key Responsibilities
Clinical Intervention
Places quality at the centre of care by providing evidence-based, individualised, andpersonalised support through holistic needs assessment, risk assessments, careplanning, and evaluation of all care interventions. Follows agreed care and supportplans and actively integrates theory and practice into daily work.
Demonstrates excellent communication skills and expertise in hospice care, includingthe ability to manage emotional distress for patients and their loved ones whenneeded.
Contributes to service development, promoting excellence in care.
Promotes clinical excellence through innovation, audit, evaluation, and research.
Maintains accurate patient records.
Leadership and people management
Forms part of the IPU Management team, delivering on service-led requirements, andleading the Hospice Nurses, Hospice Nurse Specialists and Hospice Health CareAssistants as required.
Takes the line management of Hospice Nurses and Hospice Health Care Assistants asis needed by the organisation.
To act as part of the management team on shift, providing decision-making andtroubleshooting.
To act as a manager on shift whenever required.
Effectively allocating work and maintaining responsibility for delegated tasks.
Demonstrates leadership through clinical expertise, delivering high-quality, person centred care and using a co-creating care approach with patients and their familiesaffected by life-limiting illnesses.
Contributes to the education and training of other healthcare professionals involvedin patient care.
Supports the development and promotion of the hospice, ensuring the delivery ofhigh-quality, cost-effective care.
Encourages patient and community involvement within the practice setting.
Collects accurate and comprehensive data to provide evidence of activity,outcomes, and quality.
Takes professional responsibility for ensuring effective communication between allservice providers across the care pathway.
Actively participates in multi-professional meetings, acting as a patient advocate andrepresenting nursing views.
Ensures that patients and their families are aware of the full range of resources andservices available through the hospice.
Develops skills in conflict resolution and negotiation to handle difficult or challengingsituations.
Supports the development of patient-focused education, including training tomanage treatment side effects effectively.
Innovation:
Develops new skills in response to emerging knowledge and techniques.
Works across professional boundaries, employing creative reasoning, positivity andproblem-solving.
Supports and manages change from a solution-focused place.
Governance
Participates in all governance meetings, such as the adverse events group, asneeded by the organisation.
Will undertake investigations, audits, policy and procedure reviews as required by theorganisation.
Professional Development
Acquires and applies clinical, technical, and evaluation skills through a broad and in-depthknowledge base.
Utilises clinical expertise, clinical judgement, creative thinking, and experience toenhance patient care, seeking support from others when necessary.
Takes personal responsibility for ongoing learning and development through reflectivepractice, self-appraisal, and actively engages with the learning and developmentopportunities provided by the hospice.
Special Features of the job
To deliver on time-specific projects for service improvements across clinical services.
To nurture and develop Hospice Nurses and Healthcare Assistants to deliver their roleseffectively.
To provide competencies and training as needed to Hospice Nurses and HealthcareAssistants to support in their maintenance of training requirements and continualprofessional development.
Working autonomously within a team, you'll deliver patient-centred and holistic care.
Our service operates 24/7, 365 days a year, with clinical roles rostered to ensureround-the-clock coverage. Although rosters are planned, there may be times whenyou'll need to adjust your scheduled rota at short notice. If this is the case, we canmake individual arrangements, provided they align with our Flexible Working Policyand are approved by the Director responsible for the service.
In necessary circumstances, we may need to make last-minute changes to shifts tomaintain high-quality, safe patient care. We'd initially ask for your cooperation, onlyresorting to compulsory changes if necessary.
Personal Development
We warmly encourage all staff and volunteers at the Hospice to play an active role inidentifying and fulfilling their development needs related to their jobs. We aim tosupport you through various processes, such as regular one-on-one meetings with yourLine Managers or senior colleagues, plus annual appraisal and development reviews.
Every employee benefits from an annual appraisal, and to make the most of thisopportunity, it's important to engage fully in the review and collaborate with your LineManager on your individual, team, and organisational objectives.
Additionally, we kindly ask each employee to participate in all relevant mandatoryand statutory training, as required by our organisation and /or their professionalbodies.
General
Lead and work from a place of positivity and solution-focused
Act as a charity ambassador and encourage others to do the same.
Collaborate closely with colleagues in Fundraising and Marketing to promote thehospice's charitable activities and participate in fundraising as needed.
Ensure the team understands the hospice's structure, values, and purpose, and hasopportunities to contribute to its development.
Maintain confidentiality regarding staff, volunteer, and client records, as well asprivileged information about the charity's services, patients, staff, and volunteers.
Enhance the hospice's reputation within the community and among private, statutory,and voluntary sector agencies.
Perform any other duties as reasonably required.
All staff must be supportive of and able to promote the philosophy and concept ofhospice care.
The hospice provides staff support, and employees are expected to take responsibilityfor accessing and providing suitable support to ensure they can deliver professionalcare.
The above is indicative of the current responsibilities of the post which may change from timeto time in consultation with the post holder in line with the service need.
Throughout your time with us we will conduct ongoing employment checks and performancereviews relevant to your role, for example professional registration checks, DBS, appraisals andregular contact meetings.
