Domestic Support Worker

Job description

Job responsibilities

Job Summary

• General cleaning of Clinical Areas, offices, corridors, toilets and kitchens.
• Emptying of general and clinical waste
• Work to practice rotas, policies and procedures
• Meet CQC cleanliness standards

Duties and Responsibilities

The principal duties of a Domestic Support Worker may include any or all of the items listed below. The individual duties may vary from time to time in relation to the prevailing workload and staffing levels, and tasking will be under the direction of the Business Partner.

• Unlock the car park barrier

• Opening and closing of the practice premises in accordance with practice security protocols
• Turn all lights on and the practice computers
• General cleaning of offices, corridors, clinical areas, toilets and kitchens
• Replenish stock including bed rolls, soap dispensers, towel dispensers and gels
• Sweeping, mopping, buffing of lino floors
• Sanitation of sinks
• Process clinical waste and completion of related paperwork
• Remove all general waste
• Provide annual and sickness leave cover for the Domestic Support Worker Team
• Gritting in times of adverse weather conditions

Confidentiality

In the course of seeking treatment, patients permit staff to gather and store sensitive information in relation to their health and other matters. They have the right to expect that staff will respect their privacy and act appropriately. As such, in the performance of the duties outlined here, all staff must treat patient data as being strictly confidential, no matter how insignificant the detail may appear to be. Transmission of information relating to patients, carers, colleagues and other healthcare workers may be divulged only to persons authorised to receive it. This requirement also covers the activities of the Practice as a business and commercial entity.

Health & Safety

The post holder is responsible for promoting and maintaining high personal health and safety standards, and for working to protect the health and safety of those around them in relation to practice policy statements covering the following points:

• Using personal security systems within the workplace according to practice guidelines
• Identifying and reporting risks associated with work activities and making recommendations for effective management of the risks involved
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedure, maintaining work areas in a tidy and safe condition and free from hazards

Equality and Diversity

The post holder should at all times support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the rights of others as defined by practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Personal/Professional Development

The post holder will be required to participate in training programmes which may be initiated from time to time, including participation in annual reviews of performance and training

Person Specification

Experience

Essential

• Previous experience in a cleaning or domestic support role, preferably in a healthcare or clinical setting.
• Good understanding of infection control and hygiene standards.
• Ability to work independently and as part of a team.
• Reliable, punctual, and trustworthy.
• Basic literacy and numeracy skills.
• Commitment to maintaining confidentiality and professional standards

Desirable

• Knowledge of health and safety regulations.
• Experience working in a GP surgery or medical environment.
• Ability to work flexible hours if required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leek Health Centre

Address

Leek Health Centre

Fountain Street

Leek

Staffordshire

ST13 6JB

Employer's website

https://leekhc.co.uk/ (Opens in a new tab)