Dispensary Manager

Job description

Job responsibilities

The Old School Surgery is seeking to recruit a Dispensary Manager to oversee the safe, efficient and compliant running of the practice dispensary.

This role is offered on a part-time basis (approximately 2 days per week) and provides operational leadership for the dispensary service within the practice.

The Dispensary Manager will ensure that dispensing services operate safely, efficiently and in line with regulatory requirements, while supporting the wider practice team in delivering high-quality patient care.

The role will also play an important part in reviewing dispensary processes and stock management to ensure that the service operates efficiently and supports the sustainability of the practice.

About The Old School Surgery

The Old School Surgery is a partner-led GP practice serving approximately 7,500 patients in Stoney Stanton, Leicestershire.

Our multidisciplinary team includes:

• GP Partners
• Salaried GPs
• Practice Nurses
• Healthcare Assistants
• Patient Co-ordinators
• Administrative staff
• Dispensary team

The practice operates a dispensing service for eligible patients and is committed to maintaining high standards of safety, efficiency and patient care.

Purpose of the Role

The Dispensary Manager will oversee the day-to-day operation of the practice dispensary, ensuring safe dispensing processes, effective stock control and compliance with all regulatory and governance requirements.

Working closely with clinicians and administrative colleagues, the role supports the delivery of an efficient dispensing service that meets the needs of patients while maintaining strong operational oversight of dispensary systems and processes.

Key Outcomes of the Role

• Success in this role will include:
• A safe and compliant dispensing service
• Efficient dispensary workflows and processes
• Effective stock management and ordering procedures
• Accurate dispensing and strong patient safety standards
• Good collaboration between the dispensary, clinical team and administrative staff
• Continuous improvement in dispensary operations

Dispensary Operations

The Dispensary Manager will oversee the safe and effective operation of the practice dispensary, ensuring dispensing processes are organised and compliant with regulatory requirements.

This includes supporting dispensing staff, ensuring appropriate workflows are maintained and helping ensure patients receive medications safely and efficiently.

The role also includes maintaining oversight of dispensary processes and identifying opportunities to improve efficiency and organisation within the service.

Stock Control and Procurement

The Dispensary Manager will oversee dispensary stock management and ordering processes.

This includes maintaining appropriate stock levels, monitoring usage patterns and ensuring medicines are stored and managed in accordance with regulatory guidance.

The role will support effective procurement processes and help ensure stock management systems operate efficiently and safely.

Compliance and Governance

The Dispensary Manager will help ensure the dispensary operates in accordance with all relevant regulatory requirements.

This includes supporting compliance with dispensing regulations, maintaining appropriate documentation and supporting audit or inspection processes where required.

The role will contribute to maintaining high standards of patient safety and regulatory compliance within the dispensary service.

Team Collaboration

The Dispensary Manager will work closely with colleagues across the practice, including:

• GP Partners
• Practice Nurses
• Patient Co-ordinators
• Administrative staff

Strong communication and collaboration across teams are essential to ensure patients receive medications safely and efficiently.

Systems and Record Management

The dispensary uses digital systems to support prescribing, dispensing and communication across the practice.

These include:

• SystmOne
• Accurx

The Dispensary Manager will support the effective use of these systems to maintain accurate records and support efficient dispensing processes.

Person Specification

Essential

• Experience working within a dispensary or pharmacy environment
• Understanding of dispensing processes and medicines management
• Strong organisational skills
• Ability to work effectively as part of a team
• Good communication and interpersonal skills
• Strong attention to detail and commitment to patient safety

Desirable

• Experience supervising or managing dispensary staff
• Experience working in general practice dispensary settings
• Experience using SystmOne
• Experience supporting operational improvements within a dispensing service

Working Pattern

• This role is offered on a part-time basis of approximately 2 days per week.
• Working days and hours can be discussed with the successful candidate.

Person Specification

Qualifications

Essential

• See Job Description

Desirable

• See Job Description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Old School Surgery

Address

Hinckley Road

Stoney Stanton

Leicester

Leicestershire

LE9 4LJ

Employer's website

https://www.theoldschoolsurgery.com (Opens in a new tab)