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John Tasker House & Felsted Surgeries

Medical Receptionist

The closing date is 31 August 2025

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Job summary

John Tasker House Surgery is seeking a Medical Receptionist to join our friendly and approachable Reception team. The post is up to full time across Monday to Friday. The position would suit someone with experience of working as a receptionist and who would like to join a friendly patient-focussed team.

Main duties of the job

The role of Receptionist is an essential one which can be both challenging and rewarding. It involves helping patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that patients are aware of all new innovations e.g. NHS App and Pharmacy First. As part of your induction and onboarding, care navigation training would be arranged for you to help you in your role. Knowledge of the accuRx messaging service and SystmOne clinical system would be advantageous. However, full training would be provided for the chosen candidate.

About us

The practice has a main surgery in the centre of Dunmow and a branch surgery in nearby Felsted. Our core opening hours are 8am to 6.30pm Monday to Fridays. Additionally, the practice is open for extended access appointments on some evenings and some Saturdays.

We are a friendly practice who have a values-based approach to recruitment. Our teams include a range of GPs, nurses, allied healthcare professionals and a full complement of administrative and reception staff.

We have regular social events throughout the year and several other employee benefits.In addition to your salary and other benefits, you will be entitled to join the NHS Pension Scheme. We also offer a minimum of 5 weeks annual leave plus bank holidays. This is pro-rata'd for part time staff.

Details

Date posted

05 August 2025

Pay scheme

Other

Salary

£12.30 to £12.60 an hour Pay will increase to higher rate after probation has been passed.

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A5923-25-0000

Job locations

Medical Surgery

56 New Street

Dunmow

Essex

CM6 1BH


The Surgery

Braintree Road

Felsted

Dunmow

Essex

CM6 3DL


Job description

Job responsibilities

Main duties and responsibilities:

-Greeting patients at the reception desk

-Answering calls from patients and responding to accuRx messages

-Booking appointments into the clinical system

-Providing support to our administrative teams e.g. performing workflow or document management tasks

-Supporting the GP triage team with administrative duties.

Full training will be provided to the successful candidate including Care navigation training.

This list is not exhaustive and full information on the job role wll be discussed at interview, if the applicant reaches that stage of the process.

Job description

Job responsibilities

Main duties and responsibilities:

-Greeting patients at the reception desk

-Answering calls from patients and responding to accuRx messages

-Booking appointments into the clinical system

-Providing support to our administrative teams e.g. performing workflow or document management tasks

-Supporting the GP triage team with administrative duties.

Full training will be provided to the successful candidate including Care navigation training.

This list is not exhaustive and full information on the job role wll be discussed at interview, if the applicant reaches that stage of the process.

Person Specification

Qualifications

Essential

  • Experience of working with the general public or in a previous patient-facing role

Desirable

  • The role would suit somebody with experience of performing the duties of a medical receptionist.
Person Specification

Qualifications

Essential

  • Experience of working with the general public or in a previous patient-facing role

Desirable

  • The role would suit somebody with experience of performing the duties of a medical receptionist.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

John Tasker House & Felsted Surgeries

Address

Medical Surgery

56 New Street

Dunmow

Essex

CM6 1BH


Employer's website

https://www.jth.org.uk/ (Opens in a new tab)

Employer details

Employer name

John Tasker House & Felsted Surgeries

Address

Medical Surgery

56 New Street

Dunmow

Essex

CM6 1BH


Employer's website

https://www.jth.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Lead

Vicky Ledgerton

vicky.ledgerton@nhs.net

01371872121

Details

Date posted

05 August 2025

Pay scheme

Other

Salary

£12.30 to £12.60 an hour Pay will increase to higher rate after probation has been passed.

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A5923-25-0000

Job locations

Medical Surgery

56 New Street

Dunmow

Essex

CM6 1BH


The Surgery

Braintree Road

Felsted

Dunmow

Essex

CM6 3DL


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