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Lea Wharf Medical

Workflower/ Clinical Coder

The closing date is 30 April 2026

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Job summary

The Workflow & Coding Administrator plays a key role in the smooth operation of the GP surgery by managing incoming clinical correspondence, accurately coding patient records, and ensuring efficient document workflow. This role supports clinicians by maintaining high quality, up to date patient data in line with NHS standards and practice protocols.

Main duties of the job

  • Process incoming clinical correspondence (e.g. hospital letters, test results, discharge summaries)
  • Review, prioritise, and allocate documents to appropriate clinicians using the clinical system (e.g. SystmOne)
  • Ensure all documents are actioned within agreed timescales
  • Monitor workflow systems and escalate urgent items when necessary
  • Accurately code diagnoses, procedures, and clinical information using appropriate coding systems (e.g. SNOMED CT, Read Codes)
  • Maintain consistency and accuracy of patient records
  • Update patient summaries with relevant clinical information
  • Support QOF (Quality and Outcomes Framework) data accuracy
  • Assist with general administrative tasks as required
  • Liaise with clinicians, admin staff, and external healthcare providers
  • Support recall systems and patient communications where necessary

About us

Lea Wharf Medical is a welcoming and community focused GP practice based in the heart of Hertford, providing high quality primary care to local residents. The practice is known for its patient centred approach, offering a wide range of medical services delivered by a dedicated team of clinicians and support staff

Details

Date posted

10 April 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

A5895-26-0007

Job locations

17 Bircherley Green

Hertford

SG14 1BN


Job description

Job responsibilities

Workflow Management

  • Process incoming clinical correspondence (e.g. hospital letters, test results, discharge summaries)
  • Review, prioritise, and allocate documents to appropriate clinicians using the clinical system (e.g. SystmOne)
  • Ensure all documents are actioned within agreed timescales
  • Monitor workflow systems and escalate urgent items when necessary

Clinical Coding

  • Accurately code diagnoses, procedures, and clinical information using appropriate coding systems (e.g. SNOMED CT, Read Codes)
  • Maintain consistency and accuracy of patient records
  • Update patient summaries with relevant clinical information
  • Support QOF (Quality and Outcomes Framework) data accuracy

Data Quality & Compliance

  • Ensure patient records meet data quality standards and NHS guidelines
  • Identify and correct coding errors or inconsistencies
  • Maintain confidentiality and comply with GDPR and data protection policies
  • Support audits and data quality improvement initiatives

Administrative Support

  • Assist with general administrative tasks as required
  • Liaise with clinicians, admin staff, and external healthcare providers
  • Support recall systems and patient communications where necessary

Job description

Job responsibilities

Workflow Management

  • Process incoming clinical correspondence (e.g. hospital letters, test results, discharge summaries)
  • Review, prioritise, and allocate documents to appropriate clinicians using the clinical system (e.g. SystmOne)
  • Ensure all documents are actioned within agreed timescales
  • Monitor workflow systems and escalate urgent items when necessary

Clinical Coding

  • Accurately code diagnoses, procedures, and clinical information using appropriate coding systems (e.g. SNOMED CT, Read Codes)
  • Maintain consistency and accuracy of patient records
  • Update patient summaries with relevant clinical information
  • Support QOF (Quality and Outcomes Framework) data accuracy

Data Quality & Compliance

  • Ensure patient records meet data quality standards and NHS guidelines
  • Identify and correct coding errors or inconsistencies
  • Maintain confidentiality and comply with GDPR and data protection policies
  • Support audits and data quality improvement initiatives

Administrative Support

  • Assist with general administrative tasks as required
  • Liaise with clinicians, admin staff, and external healthcare providers
  • Support recall systems and patient communications where necessary

Person Specification

personal attributes

Essential

  • Personal Attributes
  • Professional, reliable, and discreet
  • Able to handle sensitive information confidentially
  • Proactive and able to prioritise workload effectively
  • Good communication skills

Qualifications

Essential

  • Essential Skills & Experience
  • Experience in an administrative role, preferably within a GP surgery or healthcare setting
  • Knowledge of clinical systems such as SystmOne
  • Understanding of medical terminology
  • Strong attention to detail and accuracy
  • Good organisational and time management skills
  • Ability to work independently and as part of a team
  • Strong IT skills (Microsoft Office, data entry systems)

Desirable

  • Desirable Skills & Experience
  • Experience with clinical coding (SNOMED CT / Read Codes)
  • Knowledge of NHS processes and QOF requirements
  • Previous experience in workflow management within primary care
Person Specification

personal attributes

Essential

  • Personal Attributes
  • Professional, reliable, and discreet
  • Able to handle sensitive information confidentially
  • Proactive and able to prioritise workload effectively
  • Good communication skills

Qualifications

Essential

  • Essential Skills & Experience
  • Experience in an administrative role, preferably within a GP surgery or healthcare setting
  • Knowledge of clinical systems such as SystmOne
  • Understanding of medical terminology
  • Strong attention to detail and accuracy
  • Good organisational and time management skills
  • Ability to work independently and as part of a team
  • Strong IT skills (Microsoft Office, data entry systems)

Desirable

  • Desirable Skills & Experience
  • Experience with clinical coding (SNOMED CT / Read Codes)
  • Knowledge of NHS processes and QOF requirements
  • Previous experience in workflow management within primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lea Wharf Medical

Address

17 Bircherley Green

Hertford

SG14 1BN


Employer's website

https://www.leawharfmedical.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lea Wharf Medical

Address

17 Bircherley Green

Hertford

SG14 1BN


Employer's website

https://www.leawharfmedical.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

mia negus

mia.negus@nhs.net

Details

Date posted

10 April 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

A5895-26-0007

Job locations

17 Bircherley Green

Hertford

SG14 1BN


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