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Riverside Surgery

Practice Manager

The closing date is 26 August 2025

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Job summary

We are seeking an accomplished and motivated Practice Manager to join our team.

We provide Primary Care services to approximately 2,500 patients across the Tamworth area. The demands of a GP practice can change on a daily basis and therefore this role will be varied.

Experience of working in General Practice is essential for this role, including working knowledge of the Emis/Optum system.

Main duties of the job

You will be responsible for the efficient and profitable running of the surgery, overseeing the administrative and operational aspects of a general practice and working alongside the partners on the business management.

The successful applicant will be responsible for managing the staff and ensuring the surgery is compliant with all healthcare regulations. They will need to be proactive with a positive and approachable manner.

About us

We are located in the centre of Tamworth with two GP partners and a small admin and clinical team.

We are part of the Mercian PCN which is made up of nine practices who work closely together with the aim of improving healthcare for the community and reducing health inequalities for all of our patients.

Our last CQC rating is Good.

Details

Date posted

29 July 2025

Pay scheme

Other

Salary

Depending on experience Depending on experience, to be discussed during interview process

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5873-25-0002

Job locations

41-42 Balfour

Balfour

Tamworth

Staffordshire

B79 7BH


Job description

Job responsibilities

Oversee the management of the day to day running of the surgery, including workforce planning.

Planning the day to day appointment diary.

Ensure that staff have the appropriate level of training and knowledge to enable them to carry out their individual roles and responsibilities.

Manage the HR Processes, including recruitment, relevant checks, contractual issues and appraisals.

Ensure employment law and legislation is adhered to.

Liaise with the PCN including the attendance at monthly managers meetings.

Keep completely up to date with any developments and changes within Primary Care.

Ensure the Practice hits all targets including QoF to maximise income and ensure patients are receiving the appropriate reviews.

Oversee the review and update of all practice policies and protocols.

Ensure ongoing CQC and Data Security Protection Toolkit (DSPT) compliance.

Responsibility for petty cash, taking payments for non NHS work.

Update the website and social media platforms.

Facilitate practice meetings and maintain an up-to-date action plan.

Responsibility for security, repairs, insurance and the maintenance of the surgery premises, services and equipment inclduing the annual pat testing, fire safety inspections etc

Job description

Job responsibilities

Oversee the management of the day to day running of the surgery, including workforce planning.

Planning the day to day appointment diary.

Ensure that staff have the appropriate level of training and knowledge to enable them to carry out their individual roles and responsibilities.

Manage the HR Processes, including recruitment, relevant checks, contractual issues and appraisals.

Ensure employment law and legislation is adhered to.

Liaise with the PCN including the attendance at monthly managers meetings.

Keep completely up to date with any developments and changes within Primary Care.

Ensure the Practice hits all targets including QoF to maximise income and ensure patients are receiving the appropriate reviews.

Oversee the review and update of all practice policies and protocols.

Ensure ongoing CQC and Data Security Protection Toolkit (DSPT) compliance.

Responsibility for petty cash, taking payments for non NHS work.

Update the website and social media platforms.

Facilitate practice meetings and maintain an up-to-date action plan.

Responsibility for security, repairs, insurance and the maintenance of the surgery premises, services and equipment inclduing the annual pat testing, fire safety inspections etc

Person Specification

Qualifications

Essential

  • GCSE grades A to C in English and Maths
  • Strong oral and written communication skills
  • Management skills and experience
  • Computer literate with the knowledge of the relevant software systems
Person Specification

Qualifications

Essential

  • GCSE grades A to C in English and Maths
  • Strong oral and written communication skills
  • Management skills and experience
  • Computer literate with the knowledge of the relevant software systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Riverside Surgery

Address

41-42 Balfour

Balfour

Tamworth

Staffordshire

B79 7BH


Employer's website

https://www.riversidesurgerytamworth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Riverside Surgery

Address

41-42 Balfour

Balfour

Tamworth

Staffordshire

B79 7BH


Employer's website

https://www.riversidesurgerytamworth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Deborah Fletcher

deborah.fletcher2@staffs.nhs.uk

0182766676

Details

Date posted

29 July 2025

Pay scheme

Other

Salary

Depending on experience Depending on experience, to be discussed during interview process

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5873-25-0002

Job locations

41-42 Balfour

Balfour

Tamworth

Staffordshire

B79 7BH


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