Receptionist/Administrator

Job summary

Here at Rochester Road Surgery, we are looking to recruit a friendly and enthusiastic individual to support patients and clinicians as a receptionist/administrator, on a part time basis. The role would include welcoming and helping patients at our reception desk, and patients contacting the Practice via telephone, dealing with online triage requests, as well as supporting the Practice with other administrative tasks.

This is a single handed practice with 2 sites. Our list size is approximately 3990.

Essential Qualities:

Strong communication skills both verbal and written.

Adaptable to change.

Organizational skills.

Competency in using IT.

Able to work at pace with focus on accuracy.

Essential Experience/Qualifications:

GCSE in Maths and English A-C grade, or equivalent.

Experience of working in customer service.

Desirable Experience/Qualifications:

Experience of working in General Practice, would be beneficial.

NVQ in Customer Service.

Main duties of the job

Here at Rochester Road Surgery, we are looking to recruit a friendly and enthusiastic individual to support patients and clinicians as a receptionist/administrator, on a part time basis. The role would include welcoming and helping patients at our reception desk, and patients contacting the Practice via telephone, dealing with online triage requests, as well as supporting the Practice with other administrative tasks.

This is a single handed practice with 2 sites. Our list size is approximately 3990.

About us

Here at Rochester Road Surgery, we are looking to recruit a friendly and enthusiastic individual to support patients and clinicians as a receptionist/administrator, on a part time basis. The role would include welcoming and helping patients at our reception desk, and patients contacting the Practice via telephone, dealing with online triage requests, as well as supporting the Practice with other administrative tasks.

This is a single handed practice with 2 sites. Our list size is approximately 3990.